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Urgent

Urgent offers a streamlined solution for automated maintenance management, assisting users in monitoring and enhancing the performance of fuel retail equipment....

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Urgent offers a streamlined solution for automated maintenance management, assisting users in monitoring and enhancing the performance of fuel retail equipment....

Product Overview

Urgent offers a streamlined solution for automated maintenance management, assisting users in monitoring and enhancing the performance of fuel retail equipment. Although the user interface could use an update and there may be some challenges during the initial setup, the system's ability to enforce compliance and ensure contractor accountability makes the investment worthwhile. In summary, the unique operational advantages of Urgent position it as an attractive option for managing multiple sites effectively.

Product Snapshot

Product Details

What Is Urgent?

Urgent is a sophisticated platform designed for automated asset and maintenance management, specifically catering to fuel, convenience, and mobility operators. It optimizes workflows for businesses managing up to ten thousand locations by offering a centralized database that holds vital equipment information. The system enhances the speed of reactive repairs through digital fault tracking and employs smart scheduling to guarantee regular preventative maintenance. By enforcing stringent oversight of contractors, this tool helps reduce equipment downtime, ultimately safeguarding your revenue streams.

Urgent Pricing

The pricing for Urgent is generally estimated to be between $60 and $110 per user per month for mid-market organizations, while enterprise-level organizations can expect costs ranging from $90 to over $160 per user per month. These estimates are based on industry standards for similar solutions. This pricing spectrum serves as a guideline for budgeting, as actual expenses may vary based on user count, chosen specialized modules (such as fuel retail workflows, automated warranty routing, or EV charger management), and specific implementation needs.

Beyond the basic subscription fees, organizations should also consider the following potential expenses:

  • Implementation and Onboarding: $5,000–$25,000 for mid-market deployments; $25,000–$100,000+ for complex enterprise installations

  • Data and Asset Migration: $2,000–$15,000 based on volume and complexity

  • Admin and Technician Training: $2,000–$10,000

  • System Integrations (SSO, ERP, IoT, APIs): $5,000–$50,000+, depending on the scope of integration and custom workflows

For precise pricing tailored to your organization’s requirements, it is advisable to request a personalized cost estimate from Urgent.

Note: Pricing information is derived from publicly accessible third-party sources and industry benchmarks. Actual prices may differ.

Urgent Integrations

The provider has not disclosed any third-party integrations available for this software. To explore its features and potential compatibility, consider requesting a complimentary demo of Urgent.

Who Is Urgent For?

Urgent is well-suited for a diverse array of users within the retail sector, including:

  • Mobility retailers

  • Fuel retailers

  • Convenience stores

  • EV charging operators

Is Urgent Right For You?

Urgent stands out as an excellent solution for retail and mobility operators who oversee equipment across multiple locations. One of its key features is an automated warranty tracking module that intercepts eligible repairs, ensuring that organizations do not incur unnecessary costs from external vendors. Furthermore, its parent company, Titan Cloud, has recently been awarded the ‘APEA Live 2025 Milestone Award’ for achieving 85,000 operational sites worldwide, which reinforces its leadership in the industry. If your organization seeks expertise in fuel retail management, this platform provides unmatched control.

If you still have doubts about whether Urgent is the right choice and need professional guidance to make an informed decision, feel free to contact us at info@softwareseekers.com.

Facility Management Software Features

dashboard
automation
dashboards
purchasing
data capture
iwms software
iot integration
asset management
maintenance logs
space management
energy management
facility planning
activity dashboard
cadbim integration
visitor management
visual recognition
alertsnotifications
document management
employee management
employee onboarding
facility management
reporting analytics
analytics dashboards
mobile accessibility
smart data discovery
workforce management
bot design deployment
compliance management
work order management
facilities maintenance
incidentevent tracking
maintenance management
performance management
analytics and reporting
benefits administration
compensation management
ehs management software
reporting and analytics
self service dashboards
room scheduling software
training and development
visitor resource booking
helpdesk service requests
natural language dialogue
space management planning
space management software
venue management software
asset lifecycle management
compliance iot integration
vendor contract management
visitor management systems
building management systems
energy performance analysis
attendance and time tracking
compliance safety management
facility management software
helpdesk and service request
integration with other tools
visitor and resource booking
helpdesk and service requests
reporting analytics dashboard
space management and planning
text to speech speech to text
workplace management software
compliance and risk management
data collection and management
employee information management
fixed asset management software
maintenance management software
compliance and safety management
real estate and lease management
reporting and analytics dashboard
recruitment and applicant tracking
reporting and analytics dashboards
asset lifecycle management software
asset performance management software
school facilities management software
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resource management visitor and resource booking

Pros

  • Optimized for quick response times
  • Real time status and tracking
  • Dense and comprehensive asset history

Cons

  • Customizing system reports is complex
  • Mobile app struggles offline heavily

Price

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

A wide range of users across the retail industry, including convenience stores, EV charging operators, mobility retailers, and fuel retailers, benefit from Urgent features.

The platform offers email and phone support.

The vendor has not provided information on any third-party integrations for this software.

No, it does not offer an API.

The software’s cost is estimated at $60–$110/user/month for mid-market organizations and $90–$160+/user/month for enterprise organizations, based on benchmarks from comparable CMMS solutions. Actual costs may vary depending on the number of users, selected specialized modules (fuel retail workflows, automated warranty routing, EV charger management), and implementation requirements. In addition to subscription fees, organizations should budget for implementation and onboarding ($5,000–$25,000 for mid-market; $25,000–$100,000+ for enterprise), data and asset migration ($2,000–$15,000), admin and technician training ($2,000–$10,000), and system integrations such as SSO, ERP, IoT, or API connections ($5,000–$50,000+), depending on scope and complexity. You can also request a personalized Urgent price quote now.

The Urgent software is primary available in English.

Yes, it offers a mobile app.