SAM Service Manager

star star star star star 0.0 (0 reviews) | Field Service Software · Field Service Mobile Apps

Enhance your field service efficiency with SAM Service Manager's real-time job tracking and asset management for better control and reporting.

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Product Overview

SAM Service Manager is a comprehensive platform designed for field service operations, equipping teams with the ability to track jobs in real-time and manage assets effectively. Although the system offers only basic customization options for mobile forms, which are restricted to Word or HTML templates, it excels in providing centralized reporting and enhancing control over the job lifecycle.

Product Details

What Is SAM Service Manager?

SAM Service Manager is an innovative cloud-based platform designed for managing field service operations. It encompasses various functionalities such as help desk support, asset lifecycle management, job scheduling, invoicing, and inventory control. The software provides customer portals that allow for real-time job updates and facilitates the conversion of quotations into jobs, along with email notifications and job sheet creation. Additionally, it keeps track of contacts, service level agreements, and job histories, ensuring thorough oversight that can drive business growth.

SAM Service Manager Pricing

The pricing structure for SAM Service Manager is as follows:

SAM Service Manager Pro Plan: starting at £30.00/month
SAM CRM: starting at £20.00/month
SAM Service Manager Basic: starting at £15.00/month
SAM Service Manager Standard: starting at £20.00/month
SAMLink Processor: starting at £79.00/month

For a tailored SAM Service Manager price that fits your specific business needs and budget, please reach out to us.

Please note: Pricing is subject to change.

SAM Service Manager Integrations

SAM Service Manager offers integrations with the following services:

Sage
Microsoft Office 365

A free demo of SAM Service Manager is available for users interested in exploring its integration capabilities.

Who Is SAM Service Manager For?

This software is ideal for various types of businesses, including:

Facilities management companies
HVAC and electrical contractors
IT and communications services
Property maintenance services
Engineering and equipment servicing firms
Field-based servicing businesses

Is SAM Service Manager Right For You?

SAM Service Manager provides a thorough field service system designed for organizations looking to enhance their field service delivery, asset monitoring, and client interactions. It assists in coordinating mobile workers and scheduling tasks, integrates sales orders with invoices, and automates updates from jobs to customers via the portal.

If you’re still uncertain whether SAM Service Manager meets your needs, feel free to reach out to our customer support team at info@softwareseekers.com for more assistance.

Field Service Software Features

cancel Market

cancel Routing

cancel Dashboards

cancel Mobile App

cancel Mobile CRM

cancel Purchasing

cancel Scheduling

cancel Job Costing

cancel GPS Tracking

cancel HR Compliance

check_circle Mobile Access

check_circle Time Tracking

cancel Offline Access

cancel GIS Integration

cancel Lead Management

cancel Service History

cancel Task Management

cancel Asset Management

cancel Code Enforcement

cancel Contact Database

cancel Maintenance Logs

cancel Billing & Invoicing

cancel Email Integration

cancel Inventory Control

cancel Invoicing & Billing

cancel Permit Management

cancel Contact Management

cancel Customizable Forms

cancel Payment Processing

cancel Alerts/Notifications

check_circle Customer Management

cancel Document Management

cancel Mobile Data Capture

check_circle Reporting & Analytics

cancel Scheduling & Dispatch

cancel Workflow Automation

cancel Workflow Management

cancel Workforce Analytics

cancel Electronic Signature

cancel Equipment Management

check_circle Inventory Management

cancel Workforce Management

cancel Invoicing And Billing

check_circle Work Order Management

cancel Facilities Maintenance

cancel Performance Management

cancel Preventive Maintenance

cancel Realtime Notifications

check_circle Scheduling & Dispatching

cancel Analytics and Reporting

cancel Compensation Management

cancel Customer Service/Support

check_circle Real-time Notifications

cancel Reporting And Analytics

cancel Deal Pipeline Management

cancel Field Service Management

cancel Citizen Request Management

cancel Scheduling And Dispatching

check_circle Service Contract Management

cancel Attendance and Time Tracking

cancel Employee Self-Service Portal

cancel Health and Safety Management

cancel Market Scheduling & Dispatching

cancel Customer Communication Tracking

cancel Employee Information Management

cancel Integration with Marketing Tools

cancel Integration with Third-Party Apps

cancel Recruitment and Applicant Tracking

cancel Field Service Work Order Management

cancel Customer Relationship Management (CRM)

Pros & Cons

Pros

checkProvides real-time job lifecycle control with notifications

checkOffers comprehensive asset tracking and SLA oversight

checkIncludes a customer portal for self-service job logging and updates

checkDelivers field service scheduling with drag-and-drop visual interface

Cons

closeSetup may require configuration for mobile access

closeMobile user licensing may increase costs

closeNo support for real-time GPS or route tracking for field teams

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Frequently Asked Questions

No, SAM Service Manager does not offer an API.

SAM Service Manager supports English language only.

Yes, SAM Service Manager does offer a mobile app.

The typical users of SAM Service Manager include businesses like facilities management companies, HVAC and electrical contractors, IT and communications services, property maintenance services, engineering and equipment servicing firms, and field-based servicing businesses.

SAM Service Manager offers support through blogs, news, events, help desk, case studies, email, and phone support.

The vendor offers customized pricing plans according to different business needs. It offers a SAM Service Manager Pro Plan starting from £30.00/month, a SAM CRM Plan starting from £20.00/month, a SAM Service Manager Basic Plan starting from £15.00/month, a SAM Service Manager Standard Plan starting from £20.00/month, and a SAMLink Processor Plan starting from £79.00/month. Get a customized SAM Service Manager cost breakdown for your business today.

SAM Service Manager integrates with Sage and Microsoft Office 365.

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