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Sercom

Sercom helps field service companies streamline their daily operations using visual scheduling and mobile applications. Not only can customer service response t...

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Sercom helps field service companies streamline their daily operations using visual scheduling and mobile applications. Not only can customer service response t...

Product Overview

Sercom helps field service companies streamline their daily operations using visual scheduling and mobile applications. Not only can customer service response times be improved, but the platform also offers automated invoicing and effective job tracking capabilities, ensuring dependable assistance for specialized contractors.

Product Details

What Is Sercom?

Sercom is a comprehensive platform for field service management tailored for contractors and service providers aiming to streamline the scheduling of technicians and the handling of work orders. This software boasts features that allow users to create visual calendars, produce quotes, and monitor task progress conveniently on mobile devices.

The tools offered by Sercom assist users in maintaining organization throughout the entire service workflow, from the initial request to the final payment. It effectively addresses common issues such as scheduling conflicts and misplaced paperwork, making it suitable for small to medium-sized businesses.

How Much Does Sercom Cost?

The pricing for Sercom begins at $40 per month. This introductory plan, crafted for solo entrepreneurs, includes a central planner and calendar, customer management features, and e-signature functionalities. Additional pricing tiers are outlined below:

  • Team - $100/month

Organizations should also consider the following potential costs:

  • Implementation: $500–$5,000 for small businesses; $5,000–$25,000 for more complex deployments

  • Data Migration: $2,000–$8,000, depending on record volume and conversion needs

  • Admin And Technician Training: $1,000–$10,000

  • SSO, HRIS, And API integrations: $2,000–$15,000 based on integration scope

Request a customized Sercom pricing estimate tailored to your business today!

Please note: Pricing is subject to change.

Sercom Integrations

This software offers integration capabilities with QuickBooks. You can explore a free demo of Sercom to discover more about its integration options.

Who Is Sercom For?

Sercom is suitable for various industries and sectors in need of a field service solution, including:

  • HVAC

  • Electrical

  • Plumbing

  • Cleaning

  • Landscaping

  • Pest control

Is Sercom Right For You?

This platform is particularly well-suited for businesses aiming to enhance field efficiency while minimizing administrative tasks. With a combination of a visual planner and mobile access, Sercom empowers contractors to effectively manage technicians and foster client relationships. The platform also prioritizes user data security by employing SSL communication channels and digital protocols to encrypt information exchanged between the application and its users.

If you're still uncertain about whether Sercom is the right fit for your needs, feel free to reach out to our support team at info@softwareseekers.com for additional assistance.

Field Service Software Features

market
routing
dashboards
mobile app
mobile crm
purchasing
scheduling
job costing
gps tracking
hr compliance
mobile access
time tracking
offline access
gis integration
lead management
service history
task management
asset management
code enforcement
contact database
maintenance logs
billing invoicing
email integration
inventory control
invoicing billing
permit management
contact management
customizable forms
payment processing
alertsnotifications
customer management
document management
mobile data capture
reporting analytics
scheduling dispatch
workflow automation
workflow management
workforce analytics
electronic signature
equipment management
inventory management
workforce management
invoicing and billing
work order management
facilities maintenance
performance management
preventive maintenance
realtime notifications
scheduling dispatching
analytics and reporting
compensation management
customer servicesupport
real time notifications
reporting and analytics
deal pipeline management
field service management
citizen request management
scheduling and dispatching
service contract management
attendance and time tracking
employee self service portal
health and safety management
market scheduling dispatching
customer communication tracking
employee information management
integration with marketing tools
integration with third party apps
recruitment and applicant tracking
field service work order management
customer relationship management crm

Pros

  • Provides a simple and intuitive user interface
  • Offers an efficient calendar for team planning
  • Functions as a virtual assistant for businesses

Cons

  • May require extra training due to complex features
  • Customer support response may vary during peak hours

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Sercom offers a mobile app.

Sercom cost breakdown includes a free trial and two plans: Solo ($40/month), and Team ($100/month). Request a customized Sercom price plan for your business today!

Sercom features are designed for businesses in industries and sectors like plumbing, electrical, landscaping, cleaning, HVAC, and pest control.

Information regarding the vendor’s API availability has not been provided.

The platform currently supports the English and French languages.

The platform integrates with QuickBooks.

The platform provides support through a contact form.