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SWORD

SWORD provides an all-encompassing solution for managing field services, facilitating the routing and dispatch of work orders. Although its interface might seem...

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SWORD provides an all-encompassing solution for managing field services, facilitating the routing and dispatch of work orders. Although its interface might seem...

Product Overview

SWORD provides an all-encompassing solution for managing field services, facilitating the routing and dispatch of work orders. Although its interface might seem a bit behind the times when stacked against other options in the market, it excels in monitoring inventory levels and maintaining service records. This platform merges field service management with material requirements planning (MRP) functionalities, ensuring seamless operational oversight from initial client proposals to the concluding invoicing stage.

Product Snapshot

Product Details

What Is SWORD?

SWORD, developed by ABCI, is a powerful management solution tailored for businesses that need both field service dispatch and in-house job shop functionalities. This comprehensive system is designed for small to medium-sized enterprises aiming to oversee the entire service lifecycle effectively. The primary features of SWORD tackle significant challenges by merging client management, scheduling, dispatching, job costing, and invoicing into one cohesive platform. This integration removes the necessity for various separate systems, ensuring complete operational visibility.

SWORD Pricing

The pricing structure for SWORD includes the following plans:

  • Base License (1 User): $295.00

  • Additional License (per User): $100.00

  • License Upgrade to Current Edition (per User): $100.00

  • ABCI-Software Custom Customer Report (per Report): $150.00

  • Real-time Remote Support: $120.00 for the first hour (minimum), then $30.00 for each additional 15 minutes

Request a customized pricing quote for SWORD that aligns with your business needs.

Please note that pricing is subject to change.

SWORD Integrations

The vendor has not disclosed any details about third-party integrations. To discover more about the software, consider watching the SWORD demo.

Who Is SWORD For?

This platform is well-suited for a diverse array of industries and sectors, such as:

  • Home Services

  • Construction

  • Manufacturing and Industrial Services

  • Information Technology

  • Facility Management and Property Services

  • Automotive

  • Telecommunications

Is SWORD Right For You?

SWORD software is perfect for organizations in search of a secure all-in-one solution for managing field services and job shops. Its main advantage lies in blending scalability with service dispatch and light manufacturing resource planning, making it an excellent choice for companies involved in repairing and refurbishing equipment. This integrated system enhances operational efficiency by offering everything from a single vendor, eliminating the need to juggle multiple applications.

If you're still uncertain whether SWORD is the ideal choice for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional guidance.

Field Service Software Features

market
routing
dashboards
mobile app
mobile crm
purchasing
scheduling
job costing
gps tracking
hr compliance
mobile access
time tracking
offline access
gis integration
lead management
service history
task management
asset management
code enforcement
contact database
maintenance logs
billing invoicing
email integration
inventory control
invoicing billing
permit management
contact management
customizable forms
payment processing
alertsnotifications
customer management
document management
mobile data capture
reporting analytics
scheduling dispatch
workflow automation
workflow management
workforce analytics
electronic signature
equipment management
inventory management
workforce management
invoicing and billing
work order management
facilities maintenance
performance management
preventive maintenance
realtime notifications
scheduling dispatching
analytics and reporting
compensation management
customer servicesupport
real time notifications
reporting and analytics
deal pipeline management
field service management
citizen request management
scheduling and dispatching
service contract management
attendance and time tracking
employee self service portal
health and safety management
market scheduling dispatching
customer communication tracking
employee information management
integration with marketing tools
integration with third party apps
recruitment and applicant tracking
field service work order management
customer relationship management crm

Pros

  • Tracks inventory and service history efficiently
  • Generates estimates and quotes with ease
  • Works on both Windows and the web

Cons

  • Custom reports require user configuration steps
  • Mobile features may lack intuitiveness

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

SWORD pricing includes a Base License for one user at $295, with additional user licenses and license upgrades available at $100 each. A custom customer report costs $150 per report, and real-time remote support is priced at $120 for the first hour, then $30 for every additional 15 minutes. Get in touch with us for a customized SWORD price and selection of plans.

SWORD supports only the English language.

SWORD offers support through phone, email/helpdesk, and online form.

No, SWORD does not offer an API.

Typical users of SWORD include businesses in the industries and sectors such as manufacturing and industrial services, telecommunications, home services, automotive, facility management and property services, construction, and IT.

The vendor has not provided information regarding third-party integrations.

No, SWORD does not have a mobile app.