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Crave

Crave improves hotel management by providing tailored in-app promotions, managing loyalty programs, and ensuring smooth synchronization of POS data. Although co...

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Crave improves hotel management by providing tailored in-app promotions, managing loyalty programs, and ensuring smooth synchronization of POS data. Although co...

Watch Demo Get Pricing
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Product Overview

Crave improves hotel management by providing tailored in-app promotions, managing loyalty programs, and ensuring smooth synchronization of POS data. Although compatibility with mobile devices can differ among locations, this platform is designed to assist hotels and restaurants aiming to elevate guest interaction and streamline the management of orders and services.

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Product Details

What Is Crave?

Crave is an innovative hotel management solution tailored for hotels and restaurants aiming to elevate guest experiences through digital avenues. It offers in-room tablets, as well as mobile and web interfaces that facilitate various services such as dining, spa reservations, concierge assistance, and room management. With its integrated data analytics and the power of Crave AI, it fosters personalized interactions with guests while enhancing upselling strategies. Crave aids properties in optimizing operations, boosting service efficiency, and elevating guest satisfaction, all while allowing for brand customization and operational insights.

How Much Does Crave Cost?

The cost of Crave generally ranges from $2,000 to $8,000 per property each month, based on industry standards for similar hotel guest engagement and digital experience platforms. This pricing range serves as a guideline for budgeting purposes; however, actual expenses may vary depending on property size, deployment details, and chosen features.

Alongside the base subscription fees, businesses should also consider the following potential costs:

  • Implementation And Onboarding: $2,500–$15,000 for small to mid-sized properties; $15,000–$50,000+ for larger or more complex installations

  • Custom Branding And UX Configuration: $3,000–$12,000, varying with the level of customization

  • Staff Training And Support Packages: $1,000–$8,000, depending on training needs and team size

  • AI And Advanced Module Setup (e.g., Crave AI): $5,000–$25,000 based on scope and language features

For precise pricing tailored to your organization's requirements, it is advisable to request a customized estimate for Crave.

Disclaimer: Pricing information is derived from publicly accessible third-party sources and industry benchmarks. Actual expenses may differ.

Crave Integrations

The platform seamlessly integrates with a variety of third-party applications and systems including:

  • Oracle Opera

  • Deliveract

  • Infogen

  • HotSOS

  • Alice POS

Schedule a complimentary demo of Crave to explore more about its integration capabilities.

Who Is Crave For?

Crave caters to businesses and organizations within the hospitality sector that seek to enhance guest experiences while streamlining their operations. The primary sectors include:

  • Hotels

  • Resorts

  • Restaurants

  • Spas

  • Wellness centers

  • Cruise ships

  • Hospitality groups

Is Crave Right For You?

If you operate a hotel or restaurant aiming to provide smarter and more interconnected guest experiences, Crave offers a platform that consolidates digital services along with in-room tablets and mobile access to enhance personalization and operational effectiveness.

This platform incorporates data analytics that enable properties to gain insights into guest preferences and employs Crave AI to ensure consistent service across various channels. Hosted on AWS and fully compliant with GDPR along with other regional data regulations, Crave is ideal for organizations looking for a secure, data-driven approach to boost guest engagement and service delivery.

If you're still uncertain whether Crave software aligns with your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Hotel Management Software Features

✘ invoicing
✘ timeclock
✘ automation
✘ mobile app
✘ purchasing
✘ online help
✘ integrations
✘ sales orders
✘ sales tracking
✘ budgeting tools
✘ lead management
✘ marketing tools
✘ rent collection
✘ report analyzer
✔ room management
✘ expense tracking
✘ lease management
✘ context awareness
✘ email integration
✘ sales forecasting
✘ tenant management
✘ vendor management
✘ contact management
✔ payment processing
✘ visual recognition
✘ alertsnotifications
✘ communication tools
✘ compliance tracking
✘ customer management
✘ document management
✘ facility management
✘ financial reporting
✘ property accounting
✘ workflow automation
✘ facility maintenance
✘ inventory management
✘ maintenance requests
✘ property inspections
✘ smart data discovery
✘ bot design deployment
✘ customer segmentation
✘ front desk operations
✘ inspection management
✘ productivity tracking
✘ attendee communication
✘ multi language support
✘ opportunity management
✘ analytics and reporting
✘ customer servicesupport
✘ housekeeping management
✘ registration management
✔ reporting and analytics
✘ self service dashboards
✘ deal pipeline management
✔ guest management and crm
✘ multiproperty management
✔ point of sale pos system
✔ reservations and booking
✘ social media integration
✘ hotel management software
✔ multi property management
✘ natural language dialogue
✘ online portal for tenants
✘ channel manager integration
✔ integration and api support
✘ revenue and rate management
✘ security and access control
✘ maintenance request tracking
✘ rental listing and marketing
✘ resident communication tools
✘ lease and contract management
✘ mobile access and contactless
✘ text to speech speech to text
✘ venue and resource management
✘ agenda and schedule management
✘ asset and portfolio management
✘ rent collection and accounting
✘ speaker and content management
✘ audience interaction technology
✘ customer communication tracking
✘ on site and virtual event tools
✘ delivery planning and scheduling
✘ integration with financial systems
✘ financial and accounting management
✘ integration with accounting systems
✘ customer relationship management crm
✔ mobile access and contactless services
✘ mobile app for residents and property managers

Pros

  • ✔ Tailored in-app offers increase average order sizes
  • ✔ Seamless POS data synchronization reduces manual entry
  • ✔ Loyalty programs encourage more usage

Cons

  • ✘ Some customization options may be limited for unique workflows
  • ✘ Reporting interface can feel slightly complex for new users

Price

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The platform provides support via its support center.

Yes, Crave offers an API.

Crave price plans are estimated to fall between $2,000 and $8,000/property/month. Contact us to request a detailed Crave cost breakdown based on your organization's requirements.

No, Crave does not offer a dedicated mobile app.

The software primarily supports the English language.

The platform integrates with several third-party applications and systems, including Oracle Opera, Deliveract, Infogen, HotSOS, and Alice POS.

Crave features are designed for businesses in the hospitality industry, including hotels, resorts, restaurants, spas, wellness centers, cruise ships, and hospitality groups, helping them enhance guest experiences and streamline operations through in-room tablets, mobile ordering, loyalty programs, and data-driven personalization.