C2Perform
Streamline your call center operations with C2Perform, an integrated solution that simplifies learning management and coaching for consistent performance.
C2Perform is an advanced, all-in-one solution designed to simplify the complexities of call centers and back-office operations. It brings together essential functions such as learning management and coaching into a cohesive, budget-friendly package. Although a few users have reported challenges with navigating the interface, the platform's dynamic coaching features and integrated analytics make it a worthwhile investment.
What Is C2Perform?
C2Perform is an all-encompassing software designed to integrate performance management with learning operations specifically for contact centers and back-office teams. It replaces the need for fragmented spreadsheets and tools dedicated to single tasks, thereby optimizing essential workflows. For example, its Connected Quality Assurance feature associates performance metrics with automated training assignments, effectively closing knowledge gaps. Additionally, the Dynamic Coaching tool minimizes administrative burdens, enabling managers to concentrate on team development and enhancing overall performance.
C2Perform Pricing
The pricing structure for C2Perform consists of four distinct plans:
Core: $25/user/month
Team: $30/user/month
Plus: $45/user/month
Enterprise: custom pricing
For a personalized quote tailored to your business needs, please request a C2Perform pricing estimate.
Please note that prices may change.
C2Perform Integrations
This software allows integration with a variety of platforms, including:
Salesforce
Zendesk Suite
Microsoft Teams
Talkdesk
Slack Software
Oracle
Five9 Software
Consider watching a free demo of C2Perform to gain insights into its integration capabilities.
Who Is C2Perform For?
C2Perform is well-suited for various sectors, such as:
Contact centers
Customer support
Back-office operations
Financial services
Insurance
Is C2Perform Right For You?
C2Perform offers a comprehensive solution that consolidates disparate systems into one integrated platform. This cohesive approach to performance management, learning, and engagement enhances team morale while helping to lower employee turnover rates. The cost of C2Perform is competitive given the value it delivers, and it is trusted by some of the most prestigious brands across more than 30 countries.
If you're still uncertain about whether C2Perform is the right choice for you, feel free to reach out to our support team at info@softwareseekers.com for additional assistance.