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Userback

Userback makes it easy to collect and manage feedback through its suite of tools designed for gathering, organizing, and analyzing user insights. While the anno...

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Userback makes it easy to collect and manage feedback through its suite of tools designed for gathering, organizing, and analyzing user insights. While the anno...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Userback makes it easy to collect and manage feedback through its suite of tools designed for gathering, organizing, and analyzing user insights. While the annotation features may not be extensive, the software's robust capabilities greatly enhance product development and elevate user satisfaction. In summary, Userback serves as a valuable resource for feedback management and optimizing results.

Product Snapshot

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Product Details

What is Userback?

Userback is a cloud-driven feedback solution tailored for website users, designers, and developers. This tool enables you to capture annotated screenshots along with user interactions, collect bug reports, and receive visual design insights. Its advanced features empower you to monitor insights and enhance your website efficiently, ultimately saving both time and costs.

This software simplifies the feedback process while enhancing outcomes. When new feedback comes in, you can delegate tasks to team members seamlessly. Userback offers integrations with platforms like Jira, Slack, Trello, and others, allowing you to manage feedback across various teams effectively.

Userback Pricing

The monthly subscription for this software starts at $79, featuring four distinct pricing plans to accommodate different business needs. For extensive details on Userback Software Pricing, click the Get Pricing button.

Userback Demo

To see Userback in action, click the Watch Demo button to access a free live demonstration of the software and discover how it can enhance your business. Additionally, a free trial is also available.

Userback Reviews

User reviews of Userback have been predominantly positive. Customers have highlighted the software's easy-to-navigate interface, intuitive dashboard, and thorough reporting capabilities. More Userback software reviews can be found in our Reviews Section.

Our Thoughts

The Userback project management tool aids in gathering essential user and customer feedback, tracking customer satisfaction levels, assigning tasks within teams, and planning your product roadmap. This software also enables you to create detailed reports on user feedback while keeping tabs on your entire project portfolio's progress. With these capabilities, you can assess performance and pinpoint both challenges and areas for improvement. Userback is highly recommended for teams aiming to enhance collaboration on feedback and bug tracking.

Project Management Software Features

✔ dashboard
✘ free plan
✔ reporting
✘ scheduler
✘ dashboards
✘ free trial
✔ mobile app
✘ purchasing
✘ ai features
✘ file sharing
✘ integrations
✘ telemedicine
✘ collaboration
✘ mobile access
✔ time tracking
✘ bid management
✘ patient portal
✘ budgeting tools
✘ e prescriptions
✘ email marketing
✘ lead generation
✘ marketing tools
✘ quality control
✘ rent collection
✔ task management
✘ asset management
✘ automation tools
✘ custom workflows
✘ document sharing
✘ easy integration
✘ expense tracking
✘ lab integrations
✘ lease management
✘ maintenance logs
✘ project tracking
✘ shared calenders
✔ budget management
✘ claims management
✘ data importexport
✔ project templates
✘ safety management
✘ tenant management
✘ time zone support
✘ content management
✘ customizable forms
✘ data visualization
✘ equipment tracking
✘ project management
✔ project scheduling
✘ shop floor control
✘ team communication
✘ alertsnotifications
✘ campaign management
✘ communication tools
✘ contract management
✘ document management
✘ employee engagement
✔ employee management
✘ employee onboarding
✘ facility management
✘ incident management
✘ production planning
✘ property accounting
✘ reporting analytics
✔ resource allocation
✘ workforce analytics
✘ financial management
✘ inventory management
✘ maintenance requests
✘ patient demographics
✘ portfolio and assets
✘ real time monitoring
✘ bill of materials bom
✘ billing and invoicing
✘ business intelligence
✘ customer segmentation
✘ equipment maintenance
✘ inspection management
✘ partner data exchange
✘ product health scores
✘ scalable architecture
✘ work order management
✘ attendee communication
✘ customizable workflows
✘ facilities maintenance
✘ performance management
✘ benefits administration
✘ change order management
✘ compensation management
✘ registration management
✘ reporting and analytics
✘ social media management
✘ supply chain management
✘ workflows and approvals
✘ business intelligence bi
✘ communication and access
✘ documents and compliance
✘ manufacturing management
✘ subcontractor management
✘ training and development
✘ integrated team calendars
✘ stakeholder collaboration
✘ access controlspermissions
✘ human resources management
✘ maintenance and operations
✘ attendance and time tracking
✘ employee self service portal
✘ integration with erp systems
✘ product lifecycle management
✘ centralised product portfolio
✘ venue and resource management
✘ agenda and schedule management
✘ compliance and risk management
✘ human resources management hrm
✘ sales and marketing automation
✘ speaker and content management
✘ audience interaction technology
✘ data driven product performance
✘ employee information management
✘ on site and virtual event tools
✘ project planning and scheduling
✘ tenant and lease administration
✘ appointment managementscheduling
✘ product lifecycle management plm
✘ integration with financial systems
✘ production planning and scheduling
✘ recruitment and applicant tracking
✘ financial management and accounting
✘ customer relationship management crm

Pros

  • ✔ Simple and highly effective feedback system
  • ✔ Easy to incorporate and align with brand identity
  • ✔ Makes it easy to identify and change webpage content, images, or videos
  • ✔ Effortlessly upload and link development sites for customer review or internal QA

Cons

  • ✘ Unable to view or know when mail notifications are sent
  • ✘ Limited lines in the description field for reports
  • ✘ User notifications for feedback are not enabled by default

Price

Professional

Custom

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Ratings

★ ★ ★ ★ ★
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Ratings Distribution

Positive

0%

Neutral

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Negative

0%

User Reviews

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, it has an API to use.

The software supports the English language.

Userback integrates with several apps, including ZenDesk, Jira, Azure DevOps, Slack, and Basecamp.

No, the software does not have a mobile app.

Userback offers three pricing plans: Starter at $69 per month, Scale at $149 per month, and Premium starting at $289 per month, each tailored to different team sizes and feature needs. You can reach out to us for a personalized Userback cost.

It caters to a wide range of industries and sectors, including information technology, education, architecture and planning, marketing, advertising, and design.

The software provides chat support and help centre.