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UserVoice

UserVoice simplifies the management of product feedback by offering a suite of tools designed for collecting, structuring, and assessing user insights. Although...

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UserVoice simplifies the management of product feedback by offering a suite of tools designed for collecting, structuring, and assessing user insights. Although...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

UserVoice simplifies the management of product feedback by offering a suite of tools designed for collecting, structuring, and assessing user insights. Although smaller teams may perceive the software as intricate, its powerful functionalities contribute significantly to enhancing product development and boosting customer satisfaction. In summary, UserVoice serves as an essential resource for efficiently handling user feedback.

Product Snapshot

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Product Details

What is UserVoice?

Overview

UserVoice is designed to assist product teams in gathering essential insights from customers by centralizing feedback from various channels. With a customizable feedback portal, an in-app widget, and seamless integrations with a range of email clients, CRM systems, and support tools, both customers and internal teams can easily share their feedback at any time. The software also features a robust "Actionable Insights" capability, simplifying the process of identifying and prioritizing customer needs. This enables product teams to respond swiftly to feedback with appropriate actions and timely communications.

This project management tool allows you to consolidate all feedback in one location. It also aids in data analysis, empowering better product decisions based on customer demographics, sales information, or survey feedback. As UserVoice integrates with widely used tools, setting up and scaling your feedback system becomes a straightforward task. Additionally, UserVoice offers advanced analytics that enable you to track customer satisfaction over time and understand customer behavior more deeply. This insight helps teams enhance their products and services by gaining a clearer understanding of their customers.

UserVoice Pricing

UserVoice presents several pricing plans tailored to fit various business requirements. Click on the Get Pricing option for comprehensive details regarding UserVoice pricing plans. You may also reach out to our customer service helpline to obtain a personalized pricing plan crafted to meet the specific needs of your organization.

UserVoice Demo

You can view a complimentary UserVoice Software Demo to understand how it operates and discover its features. The software also provides a free trial.

UserVoice Review

UserVoice feedback software has generally garnered favorable reviews. Users commend its user-friendly interface, powerful analytical tools, and self-service portal. Some have noted an improvement in customer satisfaction attributed to UserVoice's capacity to deliver real-time insights. For more detailed feedback, you can check our Reviews Section for UserVoice Software Reviews.

Our Thoughts

UserVoice Software serves as an effective tool for aggregating client feedback and managing customer relationships. Its comprehensive feature set makes it simple to capture customer input, analyze it, and take appropriate actions. UserVoice could be an invaluable asset for product teams aiming to deepen their understanding of clients and enhance customer satisfaction.

Project Management Software Features

✔ dashboard
✘ free plan
✔ reporting
✘ scheduler
✘ dashboards
✘ free trial
✔ mobile app
✘ purchasing
✘ ai features
✘ file sharing
✘ integrations
✘ telemedicine
✘ collaboration
✘ mobile access
✔ time tracking
✘ bid management
✘ patient portal
✘ budgeting tools
✘ e prescriptions
✘ email marketing
✘ lead generation
✘ marketing tools
✘ quality control
✘ rent collection
✔ task management
✘ asset management
✘ automation tools
✘ custom workflows
✘ document sharing
✘ easy integration
✘ expense tracking
✘ lab integrations
✘ lease management
✘ maintenance logs
✘ project tracking
✘ shared calenders
✔ budget management
✘ claims management
✘ data importexport
✔ project templates
✘ safety management
✘ tenant management
✘ time zone support
✘ content management
✘ customizable forms
✘ data visualization
✘ equipment tracking
✘ project management
✔ project scheduling
✘ shop floor control
✘ team communication
✘ alertsnotifications
✘ campaign management
✘ communication tools
✘ contract management
✘ document management
✘ employee engagement
✔ employee management
✘ employee onboarding
✘ facility management
✘ incident management
✘ production planning
✘ property accounting
✘ reporting analytics
✔ resource allocation
✘ workforce analytics
✘ financial management
✘ inventory management
✘ maintenance requests
✘ patient demographics
✘ portfolio and assets
✘ real time monitoring
✘ bill of materials bom
✘ billing and invoicing
✘ business intelligence
✘ customer segmentation
✘ equipment maintenance
✘ inspection management
✘ partner data exchange
✘ product health scores
✘ scalable architecture
✘ work order management
✘ attendee communication
✘ customizable workflows
✘ facilities maintenance
✘ performance management
✘ benefits administration
✘ change order management
✘ compensation management
✘ registration management
✘ reporting and analytics
✘ social media management
✘ supply chain management
✘ workflows and approvals
✘ business intelligence bi
✘ communication and access
✘ documents and compliance
✘ manufacturing management
✘ subcontractor management
✘ training and development
✘ integrated team calendars
✘ stakeholder collaboration
✘ access controlspermissions
✘ human resources management
✘ maintenance and operations
✘ attendance and time tracking
✘ employee self service portal
✘ integration with erp systems
✘ product lifecycle management
✘ centralised product portfolio
✘ venue and resource management
✘ agenda and schedule management
✘ compliance and risk management
✘ human resources management hrm
✘ sales and marketing automation
✘ speaker and content management
✘ audience interaction technology
✘ data driven product performance
✘ employee information management
✘ on site and virtual event tools
✘ project planning and scheduling
✘ tenant and lease administration
✘ appointment managementscheduling
✘ product lifecycle management plm
✘ integration with financial systems
✘ production planning and scheduling
✘ recruitment and applicant tracking
✘ financial management and accounting
✘ customer relationship management crm

Pros

  • ✔ Helps in quickly and easily managing users' questions and providing answers and feedback
  • ✔ Great editor capabilities
  • ✔ Seamless communication for the product management team within the company
  • ✔ The knowledge board and upvoting features are easy to use

Cons

  • ✘ At times, customer emails may be redirected without clear reasons
  • ✘ Customizing the user portal can be challenging

Price

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Ratings

★ ★ ★ ★ ★
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Ratings Distribution

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, it comes with an accessible API.

The UserVoice supports the English language only.

It integrates with Microsoft Teams, Zendesk, Slack, Gainsight, Jira, and Salesforce.

No, it does not have a mobile app.

UserVoice pricing is billed annually, including Pro at $899 per month, Internal Capture at $1,199 per month, Premium at $1,349 per month, and custom pricing for Enterprise. Contact us for the personalized UserVoice cost information.

UserVoice serves businesses in the information technology, computer software, telecommunications, education, and health and fitness industries.

The software offers a knowledge base, form submission, chat, and a help desk.