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Zuma

Introducing Zuma AI, a game changer in multifamily management, featuring Kelsey—an intelligent AI tailored to enhance every step of the resident experience. Cre...

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Introducing Zuma AI, a game changer in multifamily management, featuring Kelsey—an intelligent AI tailored to enhance every step of the resident experience. Cre...

Product Overview

Introducing Zuma AI, a game changer in multifamily management, featuring Kelsey—an intelligent AI tailored to enhance every step of the resident experience. Created specifically for property managers and multifamily operators, Kelsey streamlines leasing processes, facilitates rent collection, manages voice AI workflows, and much more.

Product Snapshot

Product Details

What Is Zuma AI?

Zuma AI serves as an advanced AI operator tailored specifically for the multifamily sector. It is designed to streamline leasing conversations with prospects, facilitate rent collections, and manage voice AI workflows. Its primary offering, Kelsey AI, acts as your dedicated leasing assistant for multifamily properties, catering to the needs of property managers and operators. Kelsey operates continuously, 24/7/365, to capture leads, schedule tours, follow up with potential renters, respond to resident inquiries, and assist with rent collection—all while employing a human-in-the-loop approach that guarantees accuracy, empathy, and reliability.

Zuma AI Pricing

Zuma AI provides complimentary pilot programs. Their pricing structure is tailored according to portfolio size, unit count, and specific product configurations. Reach out today for a customized estimate of Zuma's costs based on the unique requirements of your business!

Zuma AI Integrations

Zuma AI boasts seamless integration with top-tier property management systems (PMS) and CRM platforms such as Yardi, Entrata, RealPage, Onesite, Knock, and more. This ensures a smooth transition without disrupting onsite operations. Schedule a complimentary demo of Zuma to explore its integration capabilities!

Who Is Zuma AI For?

This solution is ideal for marketing leaders in multifamily settings, property managers, owners, and operators overseeing portfolios that encompass over 1,000 units.

Is Zuma AI Right For You?

Zuma AI is specifically crafted for multifamily operators aiming to enhance occupancy rates, net operating income (NOI), and resident satisfaction by automating routine leasing and rent collection processes. With Kelsey’s always-active AI paired with human support, this leasing assistant guarantees that teams will never overlook a lead while also providing the empathy and trust that residents value. For operators grappling with escalating workloads, high staff turnover rates, or pressure from investors, Zuma AI stands as a reliable ally in optimizing operations and enriching community experiences.

If you wish to discover more about Zuma AI, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Property Management Software Features

mobile ap
compliance
mobile app
purchasing
maintenance
mobile apps
mobile access
time tracking
space planning
area management
billingpayments
case management
lease managment
rent collection
resident portal
asset management
capital projects
expense tracking
lease management
service requests
trust accounting
billing invoicing
tenant management
vendor management
alertsnotifications
compliance tracking
document management
facility management
financial reporting
property accounting
property management
reporting analytics
facility maintenance
insurance management
inventory management
lease administration
maintenance requests
occupancy management
property inspections
tenant communication
client management crm
compliance management
inspection management
work order management
maintenance management
preventive maintenance
reservation management
reporting and analytics
lease renewal management
online portal for tenant
invoicereceipt management
online portal for tenants
issues and case management
budgeting and cost tracking
compliance tracking ifrs 16
security and access control
court calendaring scheduling
maintenance request tracking
rental listing and marketing
resident communication tools
lease and contract management
asset and portfolio management
rent collection and accounting
mobile app for property managers
online portal for tenants guests
integration with financial systems
integration with accounting systems
procurement and property accounting
mobile app for residents and property managers

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Kelsey is the name of our AI Leasing Assistant, purpose-built for multifamily. She automates leasing, rent collections, and voice AI workflows while working alongside human teams to improve efficiency and resident experience.

Onboarding is fast, fully supported, and tailored to your workflows. Since we integrate with you CRM & PMS, you can launch quickly while maintaining your brand voice from day one. Customers consistently praise our white-glove Strategic Account Management.

Zuma AI delivers measurable ROI by boosting occupancy, NOI, and team productivity. Customers see faster lead-to-lease conversions, higher tour volume, and reduced delinquency thanks to Kelsey’s 24/7 leasing, collections, and resident support. Onsite community teams save thousands of hours each week as routine busywork is automated, freeing staff to focus on resident experience

Unlike general AI chatbots, Kelsey combines agentic AI automation with human-in-the-loop support, ensuring speed, accuracy, and empathy. You onsite team or our real human operators steps (24/7) for complex queries or issues where Kelsey needs to triage for human support.

Kelsey connects with leading PMS and CRM platforms like Yardi, RealPage, and Entrata to provide accurate pricing, availability, and seamless data sync across your portfolio.

Kelsey works around the clock, meeting prospects wherever they are. She responds instantly to ILS leads, handle phone calls, send emails, and interface via live chat to book tours, answer questions, and support residents in real time, 24/7/365.