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Zuma

star star star star star 0.0 (0 reviews) | Property Management Software · AI-Enabled Property Management Systems

Revolutionize your multifamily operations with Zuma AI's Kelsey, the agentic AI that automates leasing, rent collections, and more for seamless management.

Product Overview

Introducing Zuma AI, a game changer in multifamily management, featuring Kelsey—an intelligent AI tailored to enhance every step of the resident experience. Created specifically for property managers and multifamily operators, Kelsey streamlines leasing processes, facilitates rent collection, manages voice AI workflows, and much more.

Product Details
Property Management Software Features
cancel Mobile Ap
cancel Compliance
cancel Mobile App
cancel Purchasing
cancel Maintenance
cancel Mobile Apps
cancel Mobile Access
cancel Time Tracking
cancel Space Planning
cancel Area Management
cancel Billing/Payments
cancel Case Management
cancel Lease Managment
cancel Rent Collection
cancel Resident Portal
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Frequently Asked Questions
Kelsey is the name of our AI Leasing Assistant, purpose-built for multifamily. She automates leasing, rent collections, and voice AI workflows while working alongside human teams to improve efficiency and resident experience.
Onboarding is fast, fully supported, and tailored to your workflows. Since we integrate with you CRM & PMS, you can launch quickly while maintaining your brand voice from day one. Customers consistently praise our white-glove Strategic Account Management.
Zuma AI delivers measurable ROI by boosting occupancy, NOI, and team productivity. Customers see faster lead-to-lease conversions, higher tour volume, and reduced delinquency thanks to Kelsey’s 24/7 leasing, collections, and resident support. Onsite community teams save thousands of hours each week as routine busywork is automated, freeing staff to focus on resident experience
Unlike general AI chatbots, Kelsey combines agentic AI automation with human-in-the-loop support, ensuring speed, accuracy, and empathy. You onsite team or our real human operators steps (24/7) for complex queries or issues where Kelsey needs to triage for human support.
Kelsey connects with leading PMS and CRM platforms like Yardi, RealPage, and Entrata to provide accurate pricing, availability, and seamless data sync across your portfolio.
Kelsey works around the clock, meeting prospects wherever they are. She responds instantly to ILS leads, handle phone calls, send emails, and interface via live chat to book tours, answer questions, and support residents in real time, 24/7/365.
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