BluWave CRM

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Transform your business with BluWave CRM, the all-in-one platform for sales automation and customer management tailored for South African SMEs.

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Product Overview

BluWave CRM serves as a powerful solution tailored for small and medium-sized enterprises in South Africa. This platform provides tools for sales automation, business intelligence, and incident tracking, all while delivering a complete view of the customer. Although establishing new accounts necessitates compulsory setup and training, the user-friendly design and extensive functionalities enable teams to effectively oversee customer interactions and foster business expansion.

Product Details

What Is BluWave CRM?

BluWave CRM is a highly regarded and all-encompassing customer relationship management (CRM) tool aimed at optimizing the sales journey, starting from the first lead to closing sales and ensuring customer loyalty. It boasts a lightning-fast SQL database engine located in South Africa, which guarantees impressive performance. This platform combines essential sales force automation with a comprehensive incident tracking system known as BluWave Service and incorporates Business Intelligence (BI) to facilitate improved, data-driven decision-making.

BluWave CRM Pricing

The pricing structure for BluWave CRM is divided into two main categories:

CRM Pricing:

BluWave Monthly License: R580
BluWave 6 Month License: R480/month/user
BluWave Yearly License: R$80/month/user

CRM Implementation Prices:

Standard (1–3 users): R9,130
Bronze (max 4 users): R19,700
Silver (max 7 users): R24,500
Gold (max 14 users): R43,750
Enterprise (over 14 users): Custom pricing

BluWave Service and Mobile Job Card Pricing:

BluWave Service Monthly License (per user)
- Service Admin: R580/month/user
- Mobile Technician: R350/month/user
BluWave Service 6-Month License (prepaid)
- Service Admin: R480/month/user (R2,900/6 months)
- Mobile Technician: R290/month/user (R1,750/6 months)
BluWave Service Yearly License (prepaid, pay for 10 months and receive 12)
- Service Admin: R480/month/user (R5,800/year)
- Mobile Technician: R290/month/user (R3,500/year)

BluWave Service and Mobile Job Cards Implementation Packages:

Standard (1 Service Admin, 3 Technicians): From R9,130
Bronze (2 Service Admins, 6 Technicians): From R13,700
Silver (3–6 Service Admins, 7–15 Technicians): From R25,500
Enterprise: Custom pricing

BluWave CRM also provides a complimentary CRM and Service trial.

If you are interested in a tailored BluWave CRM price quote for your organization, please reach out!

Please note that the pricing is subject to change.

BluWave CRM Integrations

BluWave CRM is compatible with various accounting and ERP systems, including:

Pastel
Sage
AccPac
Xero accounting solution
Syspro

If you would like to explore more about its integration capabilities, request a free demo of BluWave CRM.

Who Is BluWave CRM For?

This solution serves multiple industries such as:

Capital equipment
Field Service
Industrial equipment
Manufacturing
Professional services

Is BluWave CRM Right For You?

BluWave CRM is an enterprise-grade solution crafted with local knowledge tailored for the South African market. It offers pricing in Rands along with local support. The security measures are robust, relying on a superfast SQL database and customized role and access management. By utilizing AI for lead capture and providing automated integration with major accounting systems like Sage Business Cloud Accounting, BluWave enhances efficiency, boosts team productivity by 37%, and elevates sales close rates.

If you still have questions regarding BluWave CRM, feel free to connect with our support team at info@softwareseekers.com for additional assistance.

CRM Software Features

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Pros & Cons

Pros

check360-degree view tracks all customer interactions effectively

checkAutomates sales workflow, boosting efficiency for salespeople

checkSuperfast database engine ensures rapid, high-speed performance

Cons

closeLacks sufficient feature depth for highly specialized users

closeUsers cannot easily customize their performance dashboards

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Frequently Asked Questions

Support includes direct customer service and resources via the vendor website.

BluWave CRM offers monthly (R580/user), 6-month (R480/user/month), and yearly licenses (R480/user/month prepaid), with CRM implementation packages ranging from Standard (1–3 users, R9,130) to Enterprise (over 14 users, custom pricing). BluWave Service monthly licenses are R580/user for Service Admin and R350/user for Mobile Technician, 6-month prepaid licenses are R480/user for Service Admin and R290/user for Mobile Technician, and yearly prepaid licenses are R480/user for Service Admin and R290/user for Mobile Technician. Implementation packages range from Standard (1 Service Admin, 3 Technicians, R9,130) to Enterprise (custom pricing). Contact us to get a BluWave CRM cost quote.

BluWave CRM integrates with most accounting and ERP systems, including Pastel, Sage, AccPac, Xero, and Syspro.

Yes, BluWave CRM software offers a mobile app.

The platform is optimized for the English language, with a focus on the South African market.

Yes, BluWave CRM offers an API.

BluWave CRM is designed for sectors such as capital equipment, field service, industrial equipment, manufacturing, and professional services.

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