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CDK Global

CDK Global delivers a unified CRM platform specifically designed for the automotive retail sector, aimed at streamlining intricate dealership processes. Althoug...

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CDK Global delivers a unified CRM platform specifically designed for the automotive retail sector, aimed at streamlining intricate dealership processes. Althoug...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

CDK Global delivers a unified CRM platform specifically designed for the automotive retail sector, aimed at streamlining intricate dealership processes. Although there is room for improvement in customer support avenues, its robust software solution presents a potent, all-encompassing tool for both sales and service, establishing it as a dependable option for dealers.

Product Details

What Is CDK Global?

CDK Global serves as a comprehensive dealership management platform designed to unify and optimize all pivotal elements of a dealership's operations. At its heart are the dealer management system (DMS) and customer relationship management (CRM) tools, which facilitate the management of inventory, sales, and customer information within a single, streamlined system. With the trust of thousands of dealership locations, CDK Global significantly boosts operational efficiency while ensuring a smooth customer experience from online inquiries to in-person purchases.

CDK Global Pricing

The pricing for CDK Global is tailored to meet the specific requirements of your business. Obtain a personalized quote that aligns with your business goals and financial considerations.

CDK Global Integrations

Currently, there is no information available about the integrations offered by the vendor. Interested users may want to check out a CDK Global demo for insights into its integration functionalities.

Who Is CDK Global For?

The software from CDK Global is well-suited for a variety of automotive enterprises, such as:

  • Franchised auto dealerships

  • Heavy truck dealers

  • Motorcycle dealerships

  • Automotive repair shops

Is CDK Global Right For You?

CDK Global is particularly beneficial for established automotive dealerships with multiple locations seeking an all-in-one platform to oversee intricate operations. Its CRM integrates seamlessly with digital retail, finance, desking, credit, and compliance tools, which helps eliminate redundant data and enhance customer records. Additionally, CDK offers AI-driven workflows, sophisticated analytics, and customizable options aimed at increasing profitability while personalizing the customer journey.

If you're still uncertain whether CDK Global is suitable for your needs, feel free to reach out to our customer support team at info@softwareseekers.com for more assistance.

CRM Software Features

✘ security
✘ training
✘ dashboard
✘ invoicing
✘ reporting
✘ timeclock
✘ mobile app
✘ mobile crm
✘ purchasing
✘ online help
✘ ai analytics
✘ audit trails
✘ chatgpt said
✘ integrations
✘ lead routing
✘ sales orders
✘ client portal
✘ hr compliance
✘ insurance crm
✘ time tracking
✘ crm for retail
✘ healthcare crm
✘ mobile crm app
✘ sales pipeline
✘ sales tracking
✘ tax management
✘ budget tracking
✘ case management
✘ crm for coaches
✘ crm for outlook
✘ crm integration
✘ deployment type
✘ email marketing
✘ lead generation
✔ lead management
✘ market position
✔ task management
✘ accounts payable
✘ crm for facebook
✘ crm for startups
✘ customer support
✘ distribution crm
✘ donor management
✘ event management
✘ expense tracking
✘ fundraising tool
✘ grant management
✘ sales automation
✘ activity tracking
✘ budget management
✘ crm for b2b sales
✘ crm for education
✘ crm for marketing
✘ donation tracking
✘ email integration
✘ fundraising tools
✘ project templates
✘ sales forecasting
✘ vendor management
✘ activity dashboard
✔ contact management
✘ content management
✘ crm for healthcare
✘ crm for nonprofits
✘ financial tracking
✘ hotel crm software
✘ invoice management
✘ payment processing
✘ payroll processing
✘ project scheduling
✘ route optimization
✘ accounts receivable
✘ alertsnotifications
✘ analytics reporting
✘ automated workflows
✘ bank reconciliation
✘ campaign management
✘ collaboration tools
✘ contract management
✘ crm for consultants
✘ crm for contractors
✘ crm for field sales
✘ crm for freelancers
✘ crm for hospitality
✘ crm for real estate
✘ crm for restaurants
✘ crm for sales teams
✘ crm for wholesalers
✘ customer management
✘ document management
✘ employee management
✘ employee onboarding
✘ financial reporting
✘ marketing campaigns
✘ mobile crm software
✘ online crm software
✘ reporting analytics
✘ resource allocation
✔ workflow automation
✘ android crm software
✘ banking crm software
✘ crm for associations
✘ crm for distributors
✘ higher education crm
✘ inventory management
✘ it ticketing systems
✘ marketing automation
✘ merchandise transfer
✘ multichannel support
✘ performance tracking
✘ quotation management
✘ volunteer management
✘ warehouse management
✘ compliance management
✘ crm for loan officers
✘ customer segmentation
✘ membership management
✘ mortgage crm software
✘ multi channel support
✘ productivity tracking
✘ safety and compliance
✘ crm for digital agency
✘ crm for small business
✘ ecommerce crm software
✘ financial crm software
✘ guest intelligence crm
✘ multi currency support
✔ opportunity management
✘ performance management
✘ sales enablement tools
✔ analytics and reporting
✘ consulting crm software
✘ crm for media companies
✔ customer servicesupport
✔ customizable dashboards
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✘ registration management
✘ reporting and analytics
✘ sales pipeline tracking
✘ sales tracking software
✘ social media management
✘ alerts and notifications
✘ communication management
✘ crm for event management
✘ crm for insurance agents
✘ crm for marketing agency
✘ crm for mortgage brokers
✘ crm for rental companies
✘ customer service support
✔ deal pipeline management
✘ multi channel management
✘ omnichannel crm software
✘ social media integration
✘ task activity management
✘ training and development
✘ automated purchase orders
✘ budgeting and forecasting
✘ crm for equipment dealers
✘ crm for insurance brokers
✘ crm for service providers
✘ customer service software
✘ customizable hr workflows
✘ email integration implied
✘ mobile crm mobile crm app
✘ sales pipeline management
✘ ai integrated crm solution
✘ crm for content management
✘ crm for financial advisors
✘ crm for financial services
✘ crm for logistics industry
✘ crm for outside sales reps
✘ crm for project management
✘ crm for real estate agents
✘ customer support ticketing
✘ sales engagement platforms
✘ account management software
✘ channel management software
✘ contact management software
✘ crm for political campaigns
✘ crm for training management
✘ crm for workflow management
✘ email marketing integration
✘ sales acceleration software
✘ small business crm software
✘ auto dealership crm software
✘ crm for construction company
✘ customer engagement platform
✘ employee database management
✘ task and activity management
✘ task assignment and tracking
✘ time and attendance tracking
✘ crm for professional services
✘ customer feedback and surveys
✘ investorcustomer segmentation
✘ crm for manufacturing business
✘ crm for social media marketing
✘ crm for health insurance agents
✘ crm for real estate wholesalers
✔ customer communication tracking
✘ employee information management
✘ project planning and scheduling
✘ sales force automation software
✘ sales forecasting via analytics
✘ appointment managementscheduling
✘ crm for digital marketing agency
✘ crm for membership organizations
✘ delivery planning and scheduling
✘ integration with marketing tools
✘ integration with thirdparty apps
✘ mobile crm implied mobile access
✘ crm software for accounting firms
✘ email integration email marketing
✘ integration with third party apps
✘ cloud based crm for small business
✘ mobile crm analytics and reporting
✘ recruitment and applicant tracking
✘ task management alertsnotifications
✘ customer relationship management crm
✘ opportunity deal pipeline management
✘ workflow automationautomated workflows
✘ sales pipeline deal pipeline management
✘ workflow automation automated workflows
✘ social media integration via integration
✘ sales forecasting pipeline value tracking
✘ crm for offices and public administrations
✘ multi channel support email sms whatsapp chat
✘ analytics and reportingreporting and analytics
✘ analytics and reporting reporting and analytics
✘ casesupport ticketing customer support ticketing
✘ deal pipeline management sales pipeline tracking
✘ social media integration lead capture from social channels

Pros

  • ✔ Great customer support with prompt responses
  • ✔ Reliable and long-standing platform for dealerships
  • ✔ Easy to use and supports smooth operations

Cons

  • ✘ Some accounting features may not be as seamless as expected
  • ✘ Reporting features can use improvements

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

CDK Global provides support through online documentation, phone support, online case submissions, email, and chat.

Businesses in the automotive industry such as heavy truck dealers, motorcycle dealerships, franchised auto dealerships, and automotive repair shops benefit from CDK Global features.

CDK Global primarily supports the English language.

Yes, CDK Global offers an API.

Yes, CDK Global offers a mobile app.

CDK Global offers customizable and flexible pricing options. You can reach out for a customized CDK Global price plan based on your business needs.

The vendor has not specified any details regarding its integrations.