ConnectWise Control

star star star star star 0.0 (0 reviews) | CRM Software · Account Management Software

Enhance your remote support with ConnectWise ScreenConnect, a powerful hub for seamless access, file transfers, and efficient meetings.

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Product Overview

ConnectWise ScreenConnect (previously known as ConnectWise Control) delivers a comprehensive operations management tool tailored for remote assistance, access, and virtual meetings. This platform serves as an interconnected center for both technicians and clients, facilitating solutions without relying on conventional communication methods. Even with budget limitations, users appreciate its outstanding performance in remote connectivity, file sharing, and rapid access.

Product Details

What Is ConnectWise Control?

Overview

ConnectWise Control is a cloud-based application designed to assist technicians with remote support, access, and meetings. This software aims to enhance business efficiency and productivity by providing a unified platform for managing operations. Its remote meeting and presentation capabilities enable users to share their screens, making it perfect for collaboration, training sessions, and presentations.

The ConnectWise Control CRM software comes packed with features that facilitate better collaboration and communication among team members. For instance, the ‘Help Desk’ feature enables businesses to effectively manage and track customer support tickets. Additionally, the ‘Agreements’ feature simplifies the process of creating and managing contracts. Meanwhile, the ‘Sales & Marketing’ hybrid feature assists organizations in monitoring their sales pipeline and marketing efforts.

Moreover, the platform’s ‘Procurement’ feature streamlines the purchasing of necessary products and services with just one click. In line with enhancing operational efficiency, the ‘Reporting’ feature delivers comprehensive reports on organizational performance.

In summary, ConnectWise CRM software serves as a robust tool that can significantly enhance business operations and positively impact the bottom line.

ConnectWise Control Pricing

Click on Get Pricing for comprehensive details regarding the subscription costs associated with ConnectWise Control.

ConnectWise Control Demo

You can request a complimentary software demo by selecting Watch Demo. This will provide insight into how the CRM functions. The software also offers a free version along with a free trial, allowing you to explore all features before committing to a premium plan.

ConnectWise Control Reviews

The software has garnered numerous positive reviews from users, boasting an average rating of 4.7 out of 5 stars online. Customers have praised its performance monitoring, screen sharing capabilities, and more. Users have also appreciated its user-friendly interface and reporting functionalities. For additional insights, you can explore more ConnectWise Control Reviews in our Reviews section.

Our Thoughts

ConnectWise CRM software is a comprehensive organizational workflow tool offering a variety of features that enable users to operate more efficiently and stay organized. It is user-friendly and allows businesses to monitor their performance, sales metrics, productivity levels, and customer satisfaction. Overall, we consider ConnectWise CRM software to be an excellent solution for workflow management that caters to diverse organizational needs.

CRM Software Features

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Pros & Cons

Pros

checkFast and reliable screen-sharing feature

checkEasy-to-use, friendly interface accessible to all users

checkRemote capabilities allow for efficient management of devices

checkOn-premises server updates finish rapidly

Cons

closeInitially, setting up email notifications can be difficult

closeDark screen sometimes appears when UAC input is needed, as per some users

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Frequently Asked Questions

The software benefits users across various sectors and industries, including education, government, technology consulting, and managed service providers (MSPs).

It supports the English, French, Spanish, and Dutch languages.

ConnectWise Control offers support through a knowledge base, phone, and contact form.

Yes, it has an API available for use.

Four ConnectWise ScreenConnect ™ Support subscription plans are available. Remote Support One for $36/single license restriction/month, Remote Support Standard for $56/concurrent tech/month, Remote Support Premium for $66/concurrent tech/month, and Remote Unattended Access starts with 25 agents for $39/month. You can also subscribe to ScreenConnect Access volume pricing options, depending on the number of your agents. The software also provides a 14-day free trial. Request a personalized ConnectWise Control cost quote from us today.

The platform integrates with various third-party software, including Acronis, Microsoft Outlook, and Zendesk.

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ConnectWise Control

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