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ConnectWise Control

ConnectWise ScreenConnect (previously known as ConnectWise Control) delivers a comprehensive operations management tool tailored for remote assistance, access,...

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ConnectWise ScreenConnect (previously known as ConnectWise Control) delivers a comprehensive operations management tool tailored for remote assistance, access,...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

ConnectWise ScreenConnect (previously known as ConnectWise Control) delivers a comprehensive operations management tool tailored for remote assistance, access, and virtual meetings. This platform serves as an interconnected center for both technicians and clients, facilitating solutions without relying on conventional communication methods. Even with budget limitations, users appreciate its outstanding performance in remote connectivity, file sharing, and rapid access.

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Product Details

What Is ConnectWise Control?

Overview

ConnectWise Control is a cloud-based application designed to assist technicians with remote support, access, and meetings. This software aims to enhance business efficiency and productivity by providing a unified platform for managing operations. Its remote meeting and presentation capabilities enable users to share their screens, making it perfect for collaboration, training sessions, and presentations.

The ConnectWise Control CRM software comes packed with features that facilitate better collaboration and communication among team members. For instance, the ‘Help Desk’ feature enables businesses to effectively manage and track customer support tickets. Additionally, the ‘Agreements’ feature simplifies the process of creating and managing contracts. Meanwhile, the ‘Sales & Marketing’ hybrid feature assists organizations in monitoring their sales pipeline and marketing efforts.

Moreover, the platform’s ‘Procurement’ feature streamlines the purchasing of necessary products and services with just one click. In line with enhancing operational efficiency, the ‘Reporting’ feature delivers comprehensive reports on organizational performance.

In summary, ConnectWise CRM software serves as a robust tool that can significantly enhance business operations and positively impact the bottom line.

ConnectWise Control Pricing

Click on Get Pricing for comprehensive details regarding the subscription costs associated with ConnectWise Control.

ConnectWise Control Demo

You can request a complimentary software demo by selecting Watch Demo. This will provide insight into how the CRM functions. The software also offers a free version along with a free trial, allowing you to explore all features before committing to a premium plan.

ConnectWise Control Reviews

The software has garnered numerous positive reviews from users, boasting an average rating of 4.7 out of 5 stars online. Customers have praised its performance monitoring, screen sharing capabilities, and more. Users have also appreciated its user-friendly interface and reporting functionalities. For additional insights, you can explore more ConnectWise Control Reviews in our Reviews section.

Our Thoughts

ConnectWise CRM software is a comprehensive organizational workflow tool offering a variety of features that enable users to operate more efficiently and stay organized. It is user-friendly and allows businesses to monitor their performance, sales metrics, productivity levels, and customer satisfaction. Overall, we consider ConnectWise CRM software to be an excellent solution for workflow management that caters to diverse organizational needs.

CRM Software Features

✘ security
✘ training
✘ dashboard
✘ invoicing
✘ reporting
✘ timeclock
✘ mobile app
✘ mobile crm
✘ purchasing
✘ online help
✘ ai analytics
✘ audit trails
✘ chatgpt said
✘ integrations
✘ lead routing
✘ sales orders
✘ client portal
✘ hr compliance
✘ insurance crm
✘ time tracking
✘ crm for retail
✘ healthcare crm
✘ mobile crm app
✘ sales pipeline
✘ sales tracking
✘ tax management
✘ budget tracking
✘ case management
✘ crm for coaches
✘ crm for outlook
✘ crm integration
✘ deployment type
✘ email marketing
✘ lead generation
✘ lead management
✘ market position
✘ task management
✘ accounts payable
✘ crm for facebook
✘ crm for startups
✘ customer support
✘ distribution crm
✘ donor management
✘ event management
✘ expense tracking
✘ fundraising tool
✘ grant management
✘ sales automation
✘ activity tracking
✘ budget management
✘ crm for b2b sales
✘ crm for education
✘ crm for marketing
✘ donation tracking
✘ email integration
✘ fundraising tools
✘ project templates
✘ sales forecasting
✘ vendor management
✘ activity dashboard
✘ contact management
✘ content management
✘ crm for healthcare
✘ crm for nonprofits
✘ financial tracking
✘ hotel crm software
✘ invoice management
✘ payment processing
✘ payroll processing
✘ project scheduling
✘ route optimization
✘ accounts receivable
✘ alertsnotifications
✘ analytics reporting
✘ automated workflows
✘ bank reconciliation
✘ campaign management
✘ collaboration tools
✘ contract management
✘ crm for consultants
✘ crm for contractors
✘ crm for field sales
✘ crm for freelancers
✘ crm for hospitality
✘ crm for real estate
✘ crm for restaurants
✘ crm for sales teams
✘ crm for wholesalers
✘ customer management
✘ document management
✘ employee management
✘ employee onboarding
✘ financial reporting
✘ marketing campaigns
✘ mobile crm software
✘ online crm software
✘ reporting analytics
✘ resource allocation
✘ workflow automation
✘ android crm software
✘ banking crm software
✘ crm for associations
✘ crm for distributors
✘ higher education crm
✘ inventory management
✘ it ticketing systems
✘ marketing automation
✘ merchandise transfer
✘ multichannel support
✘ performance tracking
✘ quotation management
✘ volunteer management
✘ warehouse management
✘ compliance management
✘ crm for loan officers
✘ customer segmentation
✘ membership management
✘ mortgage crm software
✘ multi channel support
✘ productivity tracking
✘ safety and compliance
✘ crm for digital agency
✘ crm for small business
✘ ecommerce crm software
✘ financial crm software
✘ guest intelligence crm
✘ multi currency support
✘ opportunity management
✘ performance management
✘ sales enablement tools
✘ analytics and reporting
✘ consulting crm software
✘ crm for media companies
✘ customer servicesupport
✘ customizable dashboards
✘ enterprise crm software
✘ recipe menu engineering
✘ registration management
✘ reporting and analytics
✘ sales pipeline tracking
✘ sales tracking software
✘ social media management
✘ alerts and notifications
✘ communication management
✘ crm for event management
✘ crm for insurance agents
✘ crm for marketing agency
✘ crm for mortgage brokers
✘ crm for rental companies
✘ customer service support
✘ deal pipeline management
✘ multi channel management
✘ omnichannel crm software
✘ social media integration
✘ task activity management
✘ training and development
✘ automated purchase orders
✘ budgeting and forecasting
✘ crm for equipment dealers
✘ crm for insurance brokers
✘ crm for service providers
✘ customer service software
✘ customizable hr workflows
✘ email integration implied
✘ mobile crm mobile crm app
✘ sales pipeline management
✘ ai integrated crm solution
✘ crm for content management
✘ crm for financial advisors
✘ crm for financial services
✘ crm for logistics industry
✘ crm for outside sales reps
✘ crm for project management
✘ crm for real estate agents
✘ customer support ticketing
✘ sales engagement platforms
✘ account management software
✘ channel management software
✘ contact management software
✘ crm for political campaigns
✘ crm for training management
✘ crm for workflow management
✘ email marketing integration
✘ sales acceleration software
✘ small business crm software
✘ auto dealership crm software
✘ crm for construction company
✘ customer engagement platform
✘ employee database management
✘ task and activity management
✘ task assignment and tracking
✘ time and attendance tracking
✘ crm for professional services
✘ customer feedback and surveys
✘ investorcustomer segmentation
✘ crm for manufacturing business
✘ crm for social media marketing
✘ crm for health insurance agents
✘ crm for real estate wholesalers
✘ customer communication tracking
✘ employee information management
✘ project planning and scheduling
✘ sales force automation software
✘ sales forecasting via analytics
✘ appointment managementscheduling
✘ crm for digital marketing agency
✘ crm for membership organizations
✘ delivery planning and scheduling
✘ integration with marketing tools
✘ integration with thirdparty apps
✘ mobile crm implied mobile access
✘ crm software for accounting firms
✘ email integration email marketing
✘ integration with third party apps
✘ cloud based crm for small business
✘ mobile crm analytics and reporting
✘ recruitment and applicant tracking
✘ task management alertsnotifications
✘ customer relationship management crm
✘ opportunity deal pipeline management
✘ workflow automationautomated workflows
✘ sales pipeline deal pipeline management
✘ workflow automation automated workflows
✘ social media integration via integration
✘ sales forecasting pipeline value tracking
✘ crm for offices and public administrations
✘ multi channel support email sms whatsapp chat
✘ analytics and reportingreporting and analytics
✘ analytics and reporting reporting and analytics
✘ casesupport ticketing customer support ticketing
✘ deal pipeline management sales pipeline tracking
✘ social media integration lead capture from social channels

Pros

  • ✔ Fast and reliable screen-sharing feature
  • ✔ Easy-to-use, friendly interface accessible to all users
  • ✔ Remote capabilities allow for efficient management of devices
  • ✔ On-premises server updates finish rapidly

Cons

  • ✘ Initially, setting up email notifications can be difficult
  • ✘ Dark screen sometimes appears when UAC input is needed, as per some users

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The software benefits users across various sectors and industries, including education, government, technology consulting, and managed service providers (MSPs).

It supports the English, French, Spanish, and Dutch languages.

ConnectWise Control offers support through a knowledge base, phone, and contact form.

Yes, it has an API available for use.

Four ConnectWise ScreenConnect ™ Support subscription plans are available. Remote Support One for $36/single license restriction/month, Remote Support Standard for $56/concurrent tech/month, Remote Support Premium for $66/concurrent tech/month, and Remote Unattended Access starts with 25 agents for $39/month. You can also subscribe to ScreenConnect Access volume pricing options, depending on the number of your agents. The software also provides a 14-day free trial. Request a personalized ConnectWise Control cost quote from us today.

The platform integrates with various third-party software, including Acronis, Microsoft Outlook, and Zendesk.