logo

Epicor Service CRM

Epicor Service CRM enhances communication, marketing efforts, and customer management for automotive service centers, enabling teams to remain organized and agi...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

Epicor Service CRM enhances communication, marketing efforts, and customer management for automotive service centers, enabling teams to remain organized and agi...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Epicor Service CRM enhances communication, marketing efforts, and customer management for automotive service centers, enabling teams to remain organized and agile. Although it necessitates regular data input for precision, its cohesive functionalities foster improved customer loyalty, provide clearer insights, and facilitate more efficient workflows throughout all service activities.

Product Details

What Is Epicor Service CRM?

Epicor Service CRM is a cloud-driven platform tailored for managing customer relationships, specifically aimed at businesses in the automotive service sector, such as repair shops and tire centers. This software encompasses features like marketing automation, scheduling appointments, customer messaging, and performance analysis.

It assists service providers in attracting new clientele, enhancing communication, and maintaining loyal customers through targeted marketing efforts and efficient scheduling capabilities. By consolidating marketing, booking, and customer interactions, Epicor Service CRM empowers shops to boost productivity, elevate customer satisfaction, and encourage repeat business.

Epicor Service CRM Pricing

The software presents a variety of pricing plans that cater to different organizations and their changing requirements. You can request a personalized quote for your business regarding the cost of Epicor Service CRM.

Epicor Service CRM Integrations

Epicor Service CRM seamlessly integrates with the following third-party applications:

  • Salesforce Engage software

  • Autodesk Construction Cloud

  • Hubspot CRM software

  • Blackbaud CRM

  • Confluence software

  • Slack software

To observe these integrations in action, you can view a free demo of Epicor Service CRM.

Who Is Epicor Service CRM For?

This software caters to a diverse array of industries and sectors, including:

  • Education

  • Professional services

  • Automotive

  • Distribution

  • Manufacturing

  • Retail

Is Epicor Service CRM Right For You?

If you are searching for an effective solution to enhance customer loyalty and automatically fill your bays, Epicor Service CRM merges targeted marketing, real-time messaging, and insightful dashboards to help retain customers and increase revenue effortlessly.

This platform alleviates the challenges associated with manual follow-ups and inconsistent communications with customers, ensuring your shop remains connected with clients throughout their journey. Epicor Service CRM employs secure cloud hosting with role-based access controls and is designed to support GDPR compliance for responsible customer data management.

If you are still uncertain whether Epicor Service CRM is the right fit for you, feel free to reach out to our customer support team at info@softwareseekers.com for assistance in making the best choice.

CRM Software Features

✘ security
✘ training
✘ dashboard
✘ invoicing
✘ reporting
✘ timeclock
✘ mobile app
✔ mobile crm
✘ purchasing
✘ online help
✘ ai analytics
✘ audit trails
✘ chatgpt said
✘ integrations
✘ lead routing
✘ sales orders
✘ client portal
✘ hr compliance
✘ insurance crm
✘ time tracking
✘ crm for retail
✘ healthcare crm
✘ mobile crm app
✘ sales pipeline
✘ sales tracking
✘ tax management
✘ budget tracking
✘ case management
✘ crm for coaches
✘ crm for outlook
✘ crm integration
✘ deployment type
✘ email marketing
✘ lead generation
✔ lead management
✘ market position
✘ task management
✘ accounts payable
✘ crm for facebook
✘ crm for startups
✘ customer support
✘ distribution crm
✘ donor management
✘ event management
✘ expense tracking
✘ fundraising tool
✘ grant management
✘ sales automation
✘ activity tracking
✘ budget management
✘ crm for b2b sales
✘ crm for education
✘ crm for marketing
✘ donation tracking
✔ email integration
✘ fundraising tools
✘ project templates
✔ sales forecasting
✘ vendor management
✘ activity dashboard
✔ contact management
✘ content management
✘ crm for healthcare
✘ crm for nonprofits
✘ financial tracking
✘ hotel crm software
✘ invoice management
✘ payment processing
✘ payroll processing
✘ project scheduling
✘ route optimization
✘ accounts receivable
✘ alertsnotifications
✘ analytics reporting
✘ automated workflows
✘ bank reconciliation
✘ campaign management
✘ collaboration tools
✘ contract management
✘ crm for consultants
✘ crm for contractors
✘ crm for field sales
✘ crm for freelancers
✘ crm for hospitality
✘ crm for real estate
✘ crm for restaurants
✘ crm for sales teams
✘ crm for wholesalers
✘ customer management
✘ document management
✘ employee management
✘ employee onboarding
✘ financial reporting
✘ marketing campaigns
✘ mobile crm software
✘ online crm software
✘ reporting analytics
✘ resource allocation
✘ workflow automation
✘ android crm software
✘ banking crm software
✘ crm for associations
✘ crm for distributors
✘ higher education crm
✘ inventory management
✘ it ticketing systems
✘ marketing automation
✘ merchandise transfer
✘ multichannel support
✘ performance tracking
✘ quotation management
✘ volunteer management
✘ warehouse management
✘ compliance management
✘ crm for loan officers
✔ customer segmentation
✘ membership management
✘ mortgage crm software
✘ multi channel support
✘ productivity tracking
✘ safety and compliance
✘ crm for digital agency
✘ crm for small business
✘ ecommerce crm software
✘ financial crm software
✘ guest intelligence crm
✘ multi currency support
✔ opportunity management
✘ performance management
✘ sales enablement tools
✘ analytics and reporting
✘ consulting crm software
✘ crm for media companies
✔ customer servicesupport
✘ customizable dashboards
✘ enterprise crm software
✘ recipe menu engineering
✘ registration management
✘ reporting and analytics
✘ sales pipeline tracking
✘ sales tracking software
✘ social media management
✘ alerts and notifications
✘ communication management
✘ crm for event management
✘ crm for insurance agents
✘ crm for marketing agency
✘ crm for mortgage brokers
✘ crm for rental companies
✘ customer service support
✔ deal pipeline management
✘ multi channel management
✘ omnichannel crm software
✘ social media integration
✘ task activity management
✘ training and development
✘ automated purchase orders
✘ budgeting and forecasting
✘ crm for equipment dealers
✘ crm for insurance brokers
✘ crm for service providers
✘ customer service software
✘ customizable hr workflows
✘ email integration implied
✘ mobile crm mobile crm app
✘ sales pipeline management
✘ ai integrated crm solution
✘ crm for content management
✘ crm for financial advisors
✘ crm for financial services
✘ crm for logistics industry
✘ crm for outside sales reps
✘ crm for project management
✘ crm for real estate agents
✘ customer support ticketing
✘ sales engagement platforms
✘ account management software
✘ channel management software
✘ contact management software
✘ crm for political campaigns
✘ crm for training management
✘ crm for workflow management
✘ email marketing integration
✘ sales acceleration software
✘ small business crm software
✘ auto dealership crm software
✘ crm for construction company
✘ customer engagement platform
✘ employee database management
✘ task and activity management
✘ task assignment and tracking
✘ time and attendance tracking
✘ crm for professional services
✘ customer feedback and surveys
✘ investorcustomer segmentation
✘ crm for manufacturing business
✘ crm for social media marketing
✘ crm for health insurance agents
✘ crm for real estate wholesalers
✔ customer communication tracking
✘ employee information management
✘ project planning and scheduling
✘ sales force automation software
✘ sales forecasting via analytics
✘ appointment managementscheduling
✘ crm for digital marketing agency
✘ crm for membership organizations
✘ delivery planning and scheduling
✘ integration with marketing tools
✘ integration with thirdparty apps
✘ mobile crm implied mobile access
✘ crm software for accounting firms
✘ email integration email marketing
✘ integration with third party apps
✘ cloud based crm for small business
✘ mobile crm analytics and reporting
✘ recruitment and applicant tracking
✘ task management alertsnotifications
✘ customer relationship management crm
✘ opportunity deal pipeline management
✘ workflow automationautomated workflows
✘ sales pipeline deal pipeline management
✘ workflow automation automated workflows
✘ social media integration via integration
✘ sales forecasting pipeline value tracking
✘ crm for offices and public administrations
✘ multi channel support email sms whatsapp chat
✘ analytics and reportingreporting and analytics
✘ analytics and reporting reporting and analytics
✘ casesupport ticketing customer support ticketing
✘ deal pipeline management sales pipeline tracking
✘ social media integration lead capture from social channels

Pros

  • ✔ Excellent real-time customer communication tools
  • ✔ Automated reminders increase customer retention
  • ✔ Centralized profiles improve personalized service

Cons

  • ✘ Limited insights beyond campaign-level performance
  • ✘ Requires consistent data entry for accuracy

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Epicor Service CRM.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Epicor Service CRM provides API access.

Epicor Service CRM is used by automotive repair shops, tire centers, quick lube facilities, fleet maintenance providers, and aftermarket service businesses.

Yes, Epicor Service CRM offers a mobile app, and works well on both iOS and Android devices.

Epicor Service CRM integrates seamlessly with third-party tools like Salesforce Engage, Autodesk Construction Cloud, Hubspot CRM, Blackbaud CRM, Confluence, and Slack.

Epicor provides support via live chat and phone.

Epicor Service CRM supports the English language.

Epicor Service CRM pricing is available by custom quotation, with costs varying by shop size, features, and business needs. Request a custom Epicor Service CRM price quotation.