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Microsoft Dynamics CRM

Microsoft Dynamics CRM offers a comprehensive collection of business applications that link sales, service, and finance to enhance operational efficiency. Altho...

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Microsoft Dynamics CRM offers a comprehensive collection of business applications that link sales, service, and finance to enhance operational efficiency. Altho...

Watch Demo Get Pricing
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Product Overview

Microsoft Dynamics CRM offers a comprehensive collection of business applications that link sales, service, and finance to enhance operational efficiency. Although the system may experience occasional slowdowns, its smooth integration with the Microsoft environment and extensive customization options render it an effective solution for fostering growth and improving operational flexibility.

Product Details

What Is Microsoft Dynamics CRM?

Microsoft Dynamics CRM is an all-encompassing set of intelligent business applications that integrate customer relationship management (CRM) with enterprise resource planning (ERP). This powerful tool helps organizations unify data and processes across sales, service, and finance. By utilizing built-in artificial intelligence (AI) and automation features, Microsoft Dynamics CRM allows businesses to optimize their operations and gain insightful predictions to strengthen customer relationships. Additionally, it promotes agile decision-making, which is essential for driving growth, making it a great choice for medium to large-sized companies.

Microsoft Dynamics CRM Pricing

Below is a detailed breakdown of the pricing for core Sales plans within Microsoft Dynamics CRM. The overall cost will vary based on the specific applications selected and the number of users needed.

  • Small and Medium Business

    • Dynamics 365 Business Central Essentials: $70.00/user/month

    • Dynamics 365 Business Central Premium: $100.00/user/month

    • Dynamics 365 Business Central Team Members: $8.00/user/month

  • Sales

    • Dynamics 365 Sales Professional: $65.00/user/month

    • Dynamics 365 Sales Enterprise: $105.00/user/month

    • Dynamics 365 Sales Premium: $150.00/user/month

    • Microsoft Relationship Sales: Contact sales for pricing

  • Marketing

    • Dynamics 365 Customer Insights: $1,700.00/tenant/month

    • Dynamics 365 Customer Insights Attach: $1,000.00/tenant/month

  • Service

    • Dynamics 365 Customer Service Professional: $50.00/user/month

    • Dynamics 365 Customer Service Enterprise: $105.00/user/month

    • Dynamics 365 Contact Center: $110.00/user/month

    • Dynamics 365 Field Service: $105.00/user/month

  • Finance

    • Dynamics 365 Finance: $210.00/user/month

    • Dynamics 365 Finance Premium: $300.00/user/month

  • Supply Chain

    • Dynamics 365 Supply Chain Management: $210.00/user/month

    • Dynamics 365 Supply Chain Management Premium: $300.00/user/month

    • Dynamics 365 Intelligent Order Management: $315.00/month

  • HR

    • Dynamics 365 Human Resources: $135.00/user/month

    • Dynamics 365 Human Resources Self Service: $4.00/user/month

  • Project Management

    • Dynamics 365 Project Operations: $135.00/user/month

  • Commerce

    • Dynamics 365 Commerce: $210.00/user/month

    • Dynamics 365 Commerce e-Commerce add-on: $4,000.00/user/month

The platform also provides a 30-day free trial option. For a personalized quote regarding Microsoft Dynamics CRM costs, please reach out to us.

Please note that pricing may change.

Microsoft Dynamics CRM Integrations

This software can seamlessly integrate with various systems and platforms, including:

  • Outlook

  • Continia Document Capture

  • Maplytics

  • B2B Ecommerce Webshop

  • Creator Kit

You can schedule a complimentary demo of Microsoft Dynamics CRM to explore its integration capabilities further.

Who Is Microsoft Dynamics CRM For?

The Microsoft Dynamics CRM solution is well-suited for a diverse array of industries and sectors, such as:

  • Manufacturing

  • Retail

  • Financial services

  • Healthcare

  • Government

Is Microsoft Dynamics CRM Right For You?

This software is particularly advantageous for mid-market to large organizations that are already part of the Microsoft ecosystem. Its major strength lies in its capacity to consolidate different business functions onto one AI-enhanced platform, effectively eliminating data silos across sales, service, and operations departments. Widely acknowledged by industry leaders, it represents a robust and scalable investment for companies aiming to establish a future-ready foundation for growth.

If you’re still uncertain about whether Microsoft Dynamics CRM aligns with your needs, feel free to contact our support team at info@softwareseekers.com for additional assistance.

CRM Software Features

✘ security
✘ training
✘ dashboard
✘ invoicing
✘ reporting
✘ timeclock
✘ mobile app
✘ mobile crm
✘ purchasing
✘ online help
✘ ai analytics
✘ audit trails
✘ chatgpt said
✘ integrations
✘ lead routing
✘ sales orders
✘ client portal
✘ hr compliance
✘ insurance crm
✘ time tracking
✘ crm for retail
✘ healthcare crm
✘ mobile crm app
✘ sales pipeline
✘ sales tracking
✘ tax management
✘ budget tracking
✘ case management
✘ crm for coaches
✘ crm for outlook
✘ crm integration
✘ deployment type
✘ email marketing
✘ lead generation
✔ lead management
✘ market position
✘ task management
✘ accounts payable
✘ crm for facebook
✘ crm for startups
✘ customer support
✘ distribution crm
✘ donor management
✘ event management
✘ expense tracking
✘ fundraising tool
✘ grant management
✘ sales automation
✘ activity tracking
✘ budget management
✘ crm for b2b sales
✘ crm for education
✘ crm for marketing
✘ donation tracking
✔ email integration
✘ fundraising tools
✘ project templates
✔ sales forecasting
✘ vendor management
✘ activity dashboard
✔ contact management
✘ content management
✘ crm for healthcare
✘ crm for nonprofits
✘ financial tracking
✘ hotel crm software
✘ invoice management
✘ payment processing
✘ payroll processing
✘ project scheduling
✘ route optimization
✘ accounts receivable
✘ alertsnotifications
✘ analytics reporting
✘ automated workflows
✘ bank reconciliation
✘ campaign management
✘ collaboration tools
✘ contract management
✘ crm for consultants
✘ crm for contractors
✘ crm for field sales
✘ crm for freelancers
✘ crm for hospitality
✘ crm for real estate
✘ crm for restaurants
✘ crm for sales teams
✘ crm for wholesalers
✘ customer management
✘ document management
✘ employee management
✘ employee onboarding
✘ financial reporting
✘ marketing campaigns
✘ mobile crm software
✘ online crm software
✘ reporting analytics
✘ resource allocation
✘ workflow automation
✘ android crm software
✘ banking crm software
✘ crm for associations
✘ crm for distributors
✘ higher education crm
✘ inventory management
✘ it ticketing systems
✘ marketing automation
✘ merchandise transfer
✘ multichannel support
✘ performance tracking
✘ quotation management
✘ volunteer management
✘ warehouse management
✘ compliance management
✘ crm for loan officers
✔ customer segmentation
✘ membership management
✘ mortgage crm software
✘ multi channel support
✘ productivity tracking
✘ safety and compliance
✘ crm for digital agency
✘ crm for small business
✘ ecommerce crm software
✘ financial crm software
✘ guest intelligence crm
✘ multi currency support
✔ opportunity management
✘ performance management
✘ sales enablement tools
✘ analytics and reporting
✘ consulting crm software
✘ crm for media companies
✔ customer servicesupport
✘ customizable dashboards
✘ enterprise crm software
✘ recipe menu engineering
✘ registration management
✘ reporting and analytics
✘ sales pipeline tracking
✘ sales tracking software
✘ social media management
✘ alerts and notifications
✘ communication management
✘ crm for event management
✘ crm for insurance agents
✘ crm for marketing agency
✘ crm for mortgage brokers
✘ crm for rental companies
✘ customer service support
✘ deal pipeline management
✘ multi channel management
✘ omnichannel crm software
✘ social media integration
✘ task activity management
✘ training and development
✘ automated purchase orders
✘ budgeting and forecasting
✘ crm for equipment dealers
✘ crm for insurance brokers
✘ crm for service providers
✘ customer service software
✘ customizable hr workflows
✘ email integration implied
✔ mobile crm mobile crm app
✘ sales pipeline management
✘ ai integrated crm solution
✘ crm for content management
✘ crm for financial advisors
✘ crm for financial services
✘ crm for logistics industry
✘ crm for outside sales reps
✘ crm for project management
✘ crm for real estate agents
✘ customer support ticketing
✘ sales engagement platforms
✘ account management software
✘ channel management software
✘ contact management software
✘ crm for political campaigns
✘ crm for training management
✘ crm for workflow management
✘ email marketing integration
✘ sales acceleration software
✘ small business crm software
✘ auto dealership crm software
✘ crm for construction company
✘ customer engagement platform
✘ employee database management
✘ task and activity management
✘ task assignment and tracking
✘ time and attendance tracking
✘ crm for professional services
✘ customer feedback and surveys
✘ investorcustomer segmentation
✘ crm for manufacturing business
✘ crm for social media marketing
✘ crm for health insurance agents
✘ crm for real estate wholesalers
✔ customer communication tracking
✘ employee information management
✘ project planning and scheduling
✘ sales force automation software
✘ sales forecasting via analytics
✘ appointment managementscheduling
✘ crm for digital marketing agency
✘ crm for membership organizations
✘ delivery planning and scheduling
✘ integration with marketing tools
✘ integration with thirdparty apps
✘ mobile crm implied mobile access
✘ crm software for accounting firms
✘ email integration email marketing
✘ integration with third party apps
✘ cloud based crm for small business
✘ mobile crm analytics and reporting
✘ recruitment and applicant tracking
✘ task management alertsnotifications
✘ customer relationship management crm
✘ opportunity deal pipeline management
✘ workflow automationautomated workflows
✘ sales pipeline deal pipeline management
✘ workflow automation automated workflows
✘ social media integration via integration
✘ sales forecasting pipeline value tracking
✘ crm for offices and public administrations
✘ multi channel support email sms whatsapp chat
✘ analytics and reportingreporting and analytics
✘ analytics and reporting reporting and analytics
✘ casesupport ticketing customer support ticketing
✔ deal pipeline management sales pipeline tracking
✘ social media integration lead capture from social channels

Pros

  • ✔ Seamless Microsoft ecosystem integration
  • ✔ Highly customizable and flexible
  • ✔ Scalable for large data volumes

Cons

  • ✘ Difficult native reporting capabilities
  • ✘ System can sometimes be slow

Price

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The software's pricing varies by function: Business Central ($8–$100/user/month), Sales ($65–$150), Marketing (from $1,000/tenant/month), Service ($50–$110), Finance and Supply Chain ($210–$315), HR ($4–$135), Project Operations ($135), and Commerce ($210+, with a $4,000 e-Commerce add-on). It also offers a free tril. You can also request personalized Microsoft Dynamics CRM pricing quote now.

Yes, Microsoft Dynamics CRM provides a mobile application.

The platform supports integration with a wide range of systems and platforms, including B2B Ecommerce Webshop, Outlook, Creator Kit, Continia Document Capture, and Maplytics.

The software supports several languages, including English, French, and German.

The platform offers chat, email, and phone support.

Yes, Microsoft Dynamics CRM software provides an API.

Businesses across various industries, including financial services, government, manufacturing, healthcare, and retail, benefit from Microsoft Dynamics CRM features.