OroCRM

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Unlock deeper customer insights with OroCRM's 360-degree view, flexible workflows, and detailed reporting to enhance engagement and boost retention.

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Product Overview

The OroCRM software provides a comprehensive view of customers, enhancing both engagement and retention efforts. Although a few users consider its marketing functionalities somewhat limited, the platform's adaptable workflows, e-commerce integrations, and extensive reporting options render it an excellent option for companies seeking greater oversight of customer interactions and sales effectiveness.

Product Details

What Is OroCRM?

OroCRM is a versatile, open-source platform designed for customer relationship management (CRM). It provides businesses with comprehensive visibility into their interactions with customers and their sales outcomes. With a focus on flexibility, it offers a holistic view of customers, along with powerful segmentation and reporting capabilities. This enables teams to customize their engagement strategies and improve customer retention.

This solution is particularly suited for mid-sized to large enterprises that require tailored workflows and enhanced insights across sales, marketing, and customer service sectors.

OroCRM Pricing

The starting price for OroCRM is $116 per month. However, the final cost will vary based on your business size and specific sales needs. Reach out to us today to obtain a personalized quote that reflects your operational complexity and customer engagement objectives.

Note: The prices listed are obtained from third-party sources and may change.

OroCRM Integrations

This software seamlessly integrates with various online stores and e-commerce platforms, such as:

Magento
WooCommerce
PrestaShop
Websphere

Check out the OroCRM demo to discover more about its integration capabilities.

Who Is OroCRM For?

OroCRM serves numerous industries and sectors, including:

Sports
Food
Information Technology (IT)
Call Centers
Consultancy Firms

Is OroCRM Right For You?

If you operate a rapidly expanding online store, OroCRM can be invaluable. It provides insights into order history, browsing behaviors, and support interactions, all within a single platform. By integrating directly with your e-commerce system, it empowers your team to better understand each customer, tailor communications, and focus on high-value opportunities to boost conversions.

Since 2011, OroCRM has been a certified partner of SugarCRM. Its reputation in the market is bolstered by its use among various global organizations like Hendi, Contrain, and Apator.

If you're still uncertain whether OroCRM fits your sales processes and business requirements, get in touch with us at info@softwareseekers.com to speak with one of our customer support representatives who can assist you in making an informed choice.

CRM Software Features

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cancel Customer Support Ticketing

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cancel Employee Information Management

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cancel Analytics and Reporting/Reporting and Analytics

cancel Analytics and Reporting / Reporting and Analytics

cancel Case/Support Ticketing (Customer Support Ticketing)

cancel Deal Pipeline Management / Sales Pipeline Tracking

cancel Social Media Integration (lead capture from social channels)

Pros & Cons

Pros

checkEasy to use and customize

checkMultichannel capabilities ensure consistent engagement

checkSupports multiple checkout flows based on user type

Cons

closeLimited customization per individual sales channel

closeSome marketing tools, like campaign management, are basic and incomplete

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Frequently Asked Questions

OroCRM software supports English Language.

The software supports integration with major online stores and ecommerce platforms, including Magento, WooCommerce, PrestaShop, and Websphere.

OroCRM pricing starts at $116/month, with final costs based on your business size and needs. Contact us to secure personalized OroCRM cost tailored to your specific requirements.Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

The vendor has not disclosed any information on API.

The platform offers email and phone support to its customers.

No, it does offer a mobile app.

It is used across various industries, including sports, food, IT, call centers, and consultancy firms.

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