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RetailCRM

The RetailCRM software elevates customer engagement through its built-in loyalty program and tools for communication across multiple channels. While establishin...

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The RetailCRM software elevates customer engagement through its built-in loyalty program and tools for communication across multiple channels. While establishin...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

The RetailCRM software elevates customer engagement through its built-in loyalty program and tools for communication across multiple channels. While establishing links to certain non-native delivery services may present challenges, the software's capability to automate everyday tasks and manage order processing greatly enhances both operational efficiency and service excellence.

Product Details

What Is RetailCRM?

RetailCRM is a specialized customer relationship management (CRM) solution designed specifically for e-commerce businesses and online retailers. This system integrates orders from various channels—including websites, marketplaces, and social media—into one cohesive dashboard. It enables businesses to automate everyday sales processes and implement targeted marketing strategies aimed at increasing repeat purchases and enhancing customer lifetime value. By centralizing all customer information and interactions, RetailCRM equips small to mid-sized online merchants with the tools needed to optimize operations and foster sustainable growth.

RetailCRM Pricing

The pricing structure for RetailCRM includes several plans, along with a 14-day trial period:

  • Free: 0₽/user/month

  • Professional: 10400₽/month (for three users)

  • Enterprise: Custom quote

Request a quote for RetailCRM pricing tailored to your business today!

Note: Prices are subject to change.

RetailCRM Integrations

RetailCRM offers integration with various third-party services, including:

  • WooCommerce

  • Shopify

  • OpenCart

  • PrestaShop

  • Kak2c

Experience a free demo of RetailCRM to discover more about its integration capabilities.

Who Is RetailCRM For?

This platform is well-suited for numerous sectors, including:

  • E-commerce

  • Online education

  • Retail

  • Food delivery

  • Travel accessories

Is RetailCRM Right For You?

If you operate an e-commerce business that aims to integrate sales, marketing, and customer service—especially those utilizing social media and messaging applications—RetailCRM might be the perfect choice for you. Its key feature is the smooth combination of order management with specialized CRM functionalities tailored for various niches. The platform is designed to grow alongside your business, offering plans that cater to everything from small startups to large-scale enterprise projects. For organizations that require comprehensive data control, an on-premise "boxed" version is also available, ensuring improved security.

If you’re still uncertain about whether RetailCRM meets your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

CRM Software Features

✘ security
✘ training
✘ dashboard
✘ invoicing
✘ reporting
✘ timeclock
✘ mobile app
✔ mobile crm
✘ purchasing
✘ online help
✘ ai analytics
✘ audit trails
✘ chatgpt said
✘ integrations
✘ lead routing
✘ sales orders
✘ client portal
✘ hr compliance
✘ insurance crm
✘ time tracking
✘ crm for retail
✘ healthcare crm
✘ mobile crm app
✘ sales pipeline
✘ sales tracking
✘ tax management
✘ budget tracking
✘ case management
✘ crm for coaches
✘ crm for outlook
✘ crm integration
✘ deployment type
✘ email marketing
✘ lead generation
✔ lead management
✘ market position
✘ task management
✘ accounts payable
✘ crm for facebook
✘ crm for startups
✘ customer support
✘ distribution crm
✘ donor management
✘ event management
✘ expense tracking
✘ fundraising tool
✘ grant management
✘ sales automation
✘ activity tracking
✘ budget management
✘ crm for b2b sales
✘ crm for education
✘ crm for marketing
✘ donation tracking
✘ email integration
✘ fundraising tools
✘ project templates
✘ sales forecasting
✘ vendor management
✘ activity dashboard
✔ contact management
✘ content management
✘ crm for healthcare
✘ crm for nonprofits
✘ financial tracking
✘ hotel crm software
✘ invoice management
✘ payment processing
✘ payroll processing
✘ project scheduling
✘ route optimization
✘ accounts receivable
✘ alertsnotifications
✘ analytics reporting
✘ automated workflows
✘ bank reconciliation
✘ campaign management
✘ collaboration tools
✘ contract management
✘ crm for consultants
✘ crm for contractors
✘ crm for field sales
✘ crm for freelancers
✘ crm for hospitality
✘ crm for real estate
✘ crm for restaurants
✘ crm for sales teams
✘ crm for wholesalers
✘ customer management
✘ document management
✘ employee management
✘ employee onboarding
✘ financial reporting
✘ marketing campaigns
✘ mobile crm software
✘ online crm software
✘ reporting analytics
✘ resource allocation
✔ workflow automation
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✘ crm for associations
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✘ higher education crm
✘ inventory management
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✘ marketing automation
✘ merchandise transfer
✘ multichannel support
✘ performance tracking
✘ quotation management
✘ volunteer management
✘ warehouse management
✘ compliance management
✘ crm for loan officers
✔ customer segmentation
✘ membership management
✘ mortgage crm software
✘ multi channel support
✘ productivity tracking
✘ safety and compliance
✘ crm for digital agency
✘ crm for small business
✘ ecommerce crm software
✘ financial crm software
✘ guest intelligence crm
✘ multi currency support
✘ opportunity management
✘ performance management
✘ sales enablement tools
✔ analytics and reporting
✘ consulting crm software
✘ crm for media companies
✘ customer servicesupport
✘ customizable dashboards
✘ enterprise crm software
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✘ registration management
✘ reporting and analytics
✔ sales pipeline tracking
✘ sales tracking software
✘ social media management
✘ alerts and notifications
✘ communication management
✘ crm for event management
✘ crm for insurance agents
✘ crm for marketing agency
✘ crm for mortgage brokers
✘ crm for rental companies
✘ customer service support
✔ deal pipeline management
✘ multi channel management
✘ omnichannel crm software
✔ social media integration
✘ task activity management
✘ training and development
✘ automated purchase orders
✘ budgeting and forecasting
✘ crm for equipment dealers
✘ crm for insurance brokers
✘ crm for service providers
✘ customer service software
✘ customizable hr workflows
✘ email integration implied
✘ mobile crm mobile crm app
✘ sales pipeline management
✘ ai integrated crm solution
✘ crm for content management
✘ crm for financial advisors
✘ crm for financial services
✘ crm for logistics industry
✘ crm for outside sales reps
✘ crm for project management
✘ crm for real estate agents
✘ customer support ticketing
✘ sales engagement platforms
✘ account management software
✘ channel management software
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✘ crm for political campaigns
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✘ email marketing integration
✘ sales acceleration software
✘ small business crm software
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✘ crm for construction company
✘ customer engagement platform
✘ employee database management
✘ task and activity management
✘ task assignment and tracking
✘ time and attendance tracking
✘ crm for professional services
✘ customer feedback and surveys
✘ investorcustomer segmentation
✘ crm for manufacturing business
✘ crm for social media marketing
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✘ crm for real estate wholesalers
✔ customer communication tracking
✘ employee information management
✘ project planning and scheduling
✘ sales force automation software
✘ sales forecasting via analytics
✘ appointment managementscheduling
✘ crm for digital marketing agency
✘ crm for membership organizations
✘ delivery planning and scheduling
✘ integration with marketing tools
✘ integration with thirdparty apps
✘ mobile crm implied mobile access
✘ crm software for accounting firms
✘ email integration email marketing
✘ integration with third party apps
✘ cloud based crm for small business
✘ mobile crm analytics and reporting
✘ recruitment and applicant tracking
✘ task management alertsnotifications
✘ customer relationship management crm
✘ opportunity deal pipeline management
✘ workflow automationautomated workflows
✘ sales pipeline deal pipeline management
✘ workflow automation automated workflows
✘ social media integration via integration
✘ sales forecasting pipeline value tracking
✘ crm for offices and public administrations
✘ multi channel support email sms whatsapp chat
✘ analytics and reportingreporting and analytics
✘ analytics and reporting reporting and analytics
✘ casesupport ticketing customer support ticketing
✘ deal pipeline management sales pipeline tracking
✘ social media integration lead capture from social channels

Pros

  • ✔ Integrated messenger sales tools
  • ✔ Built-in customer loyalty program
  • ✔ Advanced marketing automation capabilities
  • ✔ Robust analytics and reporting

Cons

  • ✘ Initial setup is slightly complex
  • ✘ Requires training for full‑feature utilization

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, RetailCRM offers an API.

RetailCRM supports the Russian language only.

The typical users of RetailCRM features include industries like e-commerce, online education, retail, food delivery, and travel accessories.

Yes, RetailCRM does offer a mobile app.

The RetailCRM pricing plans include a Free plan at 0₽/user/month, a Professional plan at 10400₽/3 users/month, and an Enterprise plan with custom pricing. Get a customized RetailCRM cost quote for your business today.

RetailCRM integrates with WhatsApp, Instagram, Telegram, Messenger, Avito, LIFEPAY, FedEx, and more.

RetailCRM provides support through email, phone, and WhatsApp, as well as general resources, such as guides, blogs, and webinars.