RetailCRM

star star star star star 0.0 (0 reviews) | CRM Software · Contact Management Software

Enhance customer relationships with RetailCRM's integrated loyalty program and multi-channel tools, boosting operational speed and service quality.

Get Pricing play_circleWatch Demo

Product Overview

The RetailCRM software elevates customer engagement through its built-in loyalty program and tools for communication across multiple channels. While establishing links to certain non-native delivery services may present challenges, the software's capability to automate everyday tasks and manage order processing greatly enhances both operational efficiency and service excellence.

Product Details

What Is RetailCRM?

RetailCRM is a specialized customer relationship management (CRM) solution designed specifically for e-commerce businesses and online retailers. This system integrates orders from various channels—including websites, marketplaces, and social media—into one cohesive dashboard. It enables businesses to automate everyday sales processes and implement targeted marketing strategies aimed at increasing repeat purchases and enhancing customer lifetime value. By centralizing all customer information and interactions, RetailCRM equips small to mid-sized online merchants with the tools needed to optimize operations and foster sustainable growth.

RetailCRM Pricing

The pricing structure for RetailCRM includes several plans, along with a 14-day trial period:

Free: 0₽/user/month
Professional: 10400₽/month (for three users)
Enterprise: Custom quote

Request a quote for RetailCRM pricing tailored to your business today!

Note: Prices are subject to change.

RetailCRM Integrations

RetailCRM offers integration with various third-party services, including:

WooCommerce
Shopify
OpenCart
PrestaShop
Kak2c

Experience a free demo of RetailCRM to discover more about its integration capabilities.

Who Is RetailCRM For?

This platform is well-suited for numerous sectors, including:

E-commerce
Online education
Retail
Food delivery
Travel accessories

Is RetailCRM Right For You?

If you operate an e-commerce business that aims to integrate sales, marketing, and customer service—especially those utilizing social media and messaging applications—RetailCRM might be the perfect choice for you. Its key feature is the smooth combination of order management with specialized CRM functionalities tailored for various niches. The platform is designed to grow alongside your business, offering plans that cater to everything from small startups to large-scale enterprise projects. For organizations that require comprehensive data control, an on-premise "boxed" version is also available, ensuring improved security.

If you’re still uncertain about whether RetailCRM meets your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

CRM Software Features

cancel Security

cancel Training

cancel Dashboard

cancel Invoicing

cancel Reporting

cancel Timeclock

cancel Mobile App

check_circle Mobile CRM

cancel Purchasing

cancel Online Help

cancel AI Analytics

cancel Audit Trails

cancel ChatGPT said:

cancel Integrations

cancel Lead Routing

cancel Sales Orders

cancel Client Portal

cancel HR Compliance

cancel Insurance CRM

cancel Time Tracking

cancel CRM for Retail

cancel Healthcare CRM

cancel Mobile CRM App

cancel Sales Pipeline

cancel Sales Tracking

cancel Tax Management

cancel Budget Tracking

cancel Case Management

cancel CRM for Coaches

cancel CRM for Outlook

cancel CRM Integration

cancel Deployment Type

cancel Email Marketing

cancel Lead Generation

check_circle Lead Management

cancel Market Position

cancel Task Management

cancel Accounts Payable

cancel CRM for Facebook

cancel CRM for Startups

cancel Customer Support

cancel Distribution CRM

cancel Donor Management

cancel Event Management

cancel Expense Tracking

cancel Fundraising Tool

cancel Grant Management

cancel Sales Automation

cancel Activity Tracking

cancel Budget Management

cancel CRM for B2B Sales

cancel CRM for Education

cancel CRM for Marketing

cancel Donation Tracking

cancel Email Integration

cancel Fundraising Tools

cancel Project Templates

cancel Sales Forecasting

cancel Vendor Management

cancel Activity Dashboard

check_circle Contact Management

cancel Content Management

cancel CRM for Healthcare

cancel CRM for Nonprofits

cancel Financial Tracking

cancel Hotel CRM Software

cancel Invoice Management

cancel Payment Processing

cancel Payroll Processing

cancel Project Scheduling

cancel Route Optimization

cancel Accounts Receivable

cancel Alerts/Notifications

cancel Analytics & Reporting

cancel Automated Workflows

cancel Bank Reconciliation

cancel Campaign Management

cancel Collaboration Tools

cancel Contract Management

cancel CRM for Consultants

cancel CRM for Contractors

cancel CRM for Field Sales

cancel CRM for Freelancers

cancel CRM for Hospitality

cancel CRM for Real Estate

cancel CRM for Restaurants

cancel CRM for Sales Teams

cancel CRM for Wholesalers

cancel Customer Management

cancel Document Management

cancel Employee Management

cancel Employee Onboarding

cancel Financial Reporting

cancel Marketing Campaigns

cancel Mobile CRM Software

cancel Online CRM Software

cancel Reporting & Analytics

cancel Resource Allocation

check_circle Workflow Automation

cancel Android CRM Software

cancel Banking CRM Software

cancel CRM for Associations

cancel CRM for Distributors

cancel Higher Education CRM

cancel Inventory Management

cancel IT Ticketing Systems

cancel Marketing Automation

cancel Merchandise Transfer

cancel Multi‑Channel Support

cancel Performance Tracking

cancel Quotation Management

cancel Volunteer Management

cancel Warehouse Management

cancel Compliance Management

cancel CRM for Loan Officers

check_circle Customer Segmentation

cancel Membership Management

cancel Mortgage CRM Software

cancel Multi-Channel Support

cancel Productivity Tracking

cancel Safety and Compliance

cancel CRM for Digital Agency

cancel CRM for Small Business

cancel Ecommerce CRM Software

cancel Financial CRM Software

cancel Guest Intelligence CRM

cancel Multi-Currency Support

cancel Opportunity Management

cancel Performance Management

cancel Sales Enablement Tools

check_circle Analytics And Reporting

cancel Consulting CRM Software

cancel CRM for Media Companies

cancel Customer Service/Support

cancel Customizable Dashboards

cancel Enterprise CRM Software

cancel Recipe & Menu Engineering

cancel Registration Management

cancel Reporting and Analytics

check_circle Sales Pipeline Tracking

cancel Sales Tracking Software

cancel Social Media Management

cancel Alerts and Notifications

cancel Communication management

cancel CRM for Event Management

cancel CRM for Insurance Agents

cancel CRM for Marketing Agency

cancel CRM for Mortgage Brokers

cancel CRM for Rental Companies

cancel Customer Service & Support

check_circle Deal Pipeline Management

cancel Multi-channel management

cancel Omnichannel CRM Software

check_circle Social Media Integration

cancel Task & Activity Management

cancel Training and Development

cancel Automated Purchase Orders

cancel Budgeting and Forecasting

cancel CRM for Equipment Dealers

cancel CRM for Insurance Brokers

cancel CRM for Service Providers

cancel Customer Service Software

cancel Customizable HR Workflows

cancel Email Integration (implied)

cancel Mobile CRM / Mobile CRM App

cancel Sales Pipeline Management

cancel AI-Integrated CRM Solution

cancel CRM for Content Management

cancel CRM for Financial Advisors

cancel CRM for Financial Services

cancel CRM for Logistics Industry

cancel CRM for Outside Sales Reps

cancel CRM for Project Management

cancel CRM for Real Estate Agents

cancel Customer Support Ticketing

cancel Sales Engagement Platforms

cancel Account Management Software

cancel Channel Management Software

cancel Contact Management Software

cancel CRM for Political Campaigns

cancel CRM for Training Management

cancel CRM for Workflow Management

cancel Email Marketing Integration

cancel Sales Acceleration Software

cancel Small Business CRM Software

cancel Auto Dealership CRM Software

cancel CRM for Construction Company

cancel Customer Engagement Platform

cancel Employee Database Management

cancel Task and Activity Management

cancel Task Assignment and Tracking

cancel Time and Attendance Tracking

cancel CRM for Professional Services

cancel Customer Feedback and Surveys

cancel Investor/Customer Segmentation

cancel CRM for Manufacturing Business

cancel CRM for Social Media Marketing

cancel CRM for Health Insurance Agents

cancel CRM for Real Estate Wholesalers

check_circle Customer Communication Tracking

cancel Employee Information Management

cancel Project Planning and Scheduling

cancel Sales Force Automation Software

cancel Sales Forecasting (via analytics)

cancel Appointment Management/Scheduling

cancel CRM for Digital Marketing Agency

cancel CRM for Membership Organizations

cancel Delivery Planning And Scheduling

cancel Integration With Marketing Tools

cancel Integration with Third‑Party Apps

cancel Mobile CRM (implied mobile access)

cancel CRM Software for Accounting Firms

cancel Email Integration / Email Marketing

cancel Integration with Third-Party Apps

cancel Cloud Based CRM for Small Business

cancel Mobile CRM Analytics And Reporting

cancel Recruitment and Applicant Tracking

cancel Task Management Alerts/Notifications

cancel Customer Relationship Management (CRM)

cancel Opportunity & Deal Pipeline Management

cancel Workflow Automation/Automated Workflows

cancel Sales Pipeline / Deal Pipeline Management

cancel Workflow Automation / Automated Workflows

cancel Social Media Integration (via integration)

cancel Sales Forecasting (pipeline value tracking)

cancel CRM for Offices and Public Administrations

cancel Multi-Channel Support (Email, SMS, WhatsApp, Chat)

cancel Analytics and Reporting/Reporting and Analytics

cancel Analytics and Reporting / Reporting and Analytics

cancel Case/Support Ticketing (Customer Support Ticketing)

cancel Deal Pipeline Management / Sales Pipeline Tracking

cancel Social Media Integration (lead capture from social channels)

Pros & Cons

Pros

checkIntegrated messenger sales tools

checkBuilt-in customer loyalty program

checkAdvanced marketing automation capabilities

checkRobust analytics and reporting

Cons

closeInitial setup is slightly complex

closeRequires training for full‑feature utilization

User Reviews

0.0

star star star star star

0 reviews

Positive

Neutral

Negative

rate_review

No reviews yet

Be the first to share your experience with RetailCRM.

Frequently Asked Questions

Yes, RetailCRM offers an API.

RetailCRM supports the Russian language only.

The typical users of RetailCRM features include industries like e-commerce, online education, retail, food delivery, and travel accessories.

Yes, RetailCRM does offer a mobile app.

The RetailCRM pricing plans include a Free plan at 0₽/user/month, a Professional plan at 10400₽/3 users/month, and an Enterprise plan with custom pricing. Get a customized RetailCRM cost quote for your business today.

RetailCRM integrates with WhatsApp, Instagram, Telegram, Messenger, Avito, LIFEPAY, FedEx, and more.

RetailCRM provides support through email, phone, and WhatsApp, as well as general resources, such as guides, blogs, and webinars.

Still deciding on RetailCRM?

Talk to a specialist — they'll compare it against your shortlist for free.

chat_bubbleTalk to an expert

RetailCRM

How would you rate the overall quality?

Overall Rating

☆ ☆ ☆ ☆ ☆

Ease of Use

Value for Money

Customer Support

Functionality