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Salesforce Customer360

Salesforce Customer360 offers a cohesive platform that connects various departments, providing a holistic view of the customer. This allows for personalized exp...

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Salesforce Customer360 offers a cohesive platform that connects various departments, providing a holistic view of the customer. This allows for personalized exp...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Salesforce Customer360 offers a cohesive platform that connects various departments, providing a holistic view of the customer. This allows for personalized experiences driven by artificial intelligence. Although it may experience some latency at times, its robust integration features and extensive range of capabilities deliver unmatched insights, positioning it as an ideal option for businesses that rely on data.

Product Details

What Is Salesforce Customer360?

Salesforce Customer360 is a cohesive platform that aims to bring together your marketing, sales, service, and commerce teams around a singular view of the customer. It addresses the significant issue of disjointed data by establishing a consolidated profile for each individual. This empowers businesses of all sizes to harness AI-driven personalization for highly relevant interactions and to utilize extensive analytics to gain insights into customer behavior, ultimately fostering more effective growth and nurturing enduring, loyal relationships.

Salesforce Customer360 Pricing

The pricing structure for Salesforce Customer360 revolves around the concept of ‘credits’. Your total expenditure will depend on your specific credit usage, data storage needs, and any additional premium features you might choose.

  • Consumption Credits - Starting at $500 for 100,000 credits (available in bundles)

  • Data Storage - Starting at $23 per terabyte (billed monthly)

  • Premium Add-ons - Pricing is customized based on requirements

Contact us for a personalized quote regarding Salesforce Customer360 costs.

Please note that pricing may vary over time.

Salesforce Customer360 Integrations

This software seamlessly integrates with various systems and platforms, including:

  • Salesforce Sales

  • Amazon S3

  • MuleSoft

  • Snowflake

If you wish to explore the software’s capabilities further, schedule a complimentary demo of Salesforce Customer360 today.

Who Is Salesforce Customer360 For?

The Salesforce Customer360 software caters to a diverse array of industries and sectors, such as:

  • Financial services

  • Healthcare

  • Public Sector

  • Manufacturing

  • Nonprofit

Is Salesforce Customer360 Right For You?

Selecting the appropriate CRM is a crucial choice. Salesforce Customer360 is particularly suited for organizations that prioritize a comprehensive, data-driven strategy for managing customer relationships and need a scalable, integrated solution. Its key advantage lies in dismantling internal barriers to ensure a fluid customer journey. The platform employs cutting-edge technology to enhance customer success. If your organization seeks to harmonize complex operations and utilize AI for exceptional experiences, this platform is an excellent option.

If you still have doubts about whether this platform is suitable for you and require professional guidance to make an informed choice, feel free to reach out to us at info@softwareseekers.com.

CRM Software Features

✘ security
✘ training
✘ dashboard
✘ invoicing
✘ reporting
✘ timeclock
✘ mobile app
✘ mobile crm
✘ purchasing
✘ online help
✘ ai analytics
✘ audit trails
✘ chatgpt said
✘ integrations
✘ lead routing
✘ sales orders
✘ client portal
✘ hr compliance
✘ insurance crm
✘ time tracking
✘ crm for retail
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✘ sales pipeline
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✘ deployment type
✘ email marketing
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✘ customer support
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✘ donor management
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✘ donation tracking
✔ email integration
✘ fundraising tools
✘ project templates
✔ sales forecasting
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✔ contact management
✘ content management
✘ crm for healthcare
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✘ financial tracking
✘ hotel crm software
✘ invoice management
✘ payment processing
✘ payroll processing
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✘ alertsnotifications
✘ analytics reporting
✘ automated workflows
✘ bank reconciliation
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✘ crm for consultants
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✘ customer management
✘ document management
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✔ customer segmentation
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✘ multi channel support
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✔ opportunity management
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✘ customer service support
✔ deal pipeline management
✘ multi channel management
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✔ social media integration
✘ task activity management
✘ training and development
✘ automated purchase orders
✘ budgeting and forecasting
✘ crm for equipment dealers
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✘ customer service software
✘ customizable hr workflows
✘ email integration implied
✘ mobile crm mobile crm app
✘ sales pipeline management
✘ ai integrated crm solution
✘ crm for content management
✘ crm for financial advisors
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✔ customer communication tracking
✘ employee information management
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✘ delivery planning and scheduling
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✘ integration with thirdparty apps
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✘ crm software for accounting firms
✘ email integration email marketing
✘ integration with third party apps
✘ cloud based crm for small business
✘ mobile crm analytics and reporting
✘ recruitment and applicant tracking
✘ task management alertsnotifications
✘ customer relationship management crm
✘ opportunity deal pipeline management
✘ workflow automationautomated workflows
✘ sales pipeline deal pipeline management
✘ workflow automation automated workflows
✘ social media integration via integration
✘ sales forecasting pipeline value tracking
✘ crm for offices and public administrations
✘ multi channel support email sms whatsapp chat
✘ analytics and reportingreporting and analytics
✘ analytics and reporting reporting and analytics
✘ casesupport ticketing customer support ticketing
✘ deal pipeline management sales pipeline tracking
✘ social media integration lead capture from social channels

Pros

  • ✔ Flexible and powerful lead management
  • ✔ Highly scalable with many integrations

Cons

  • ✘ System can occasionally be slow
  • ✘ Some knowledge material is outdated

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, the Salesforce Customer360 mobile app is available for both iOS and Android devices.

Businesses across various industries, including healthcare, manufacturing, financial services, nonprofit, and the public sector, benefit from Salesforce Customer360 features.

The software supports several languages, including English, Spanish, French, etc.

Yes, Salesforce Customer360 software provides an API.

The platform offers integration with several powerful platforms, including Snowflake, Amazon S3, MuleSoft, and Salesforce Sales.

The software uses a credit-based pricing model, with ‘Consumption Credits’ starting at $500/ 100,000 (sold in bundles), ‘Data Storage’ from $23/terabyte/month, and premium add-ons available at custom pricing. You can also request a personalized Salesforce Customer360 price quote now.

The platform offers chat, phone, and email support.