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SCRM

The SCRM platform is designed to assist logistics companies in handling customer relationships, leads, and providing quotes for various logistics modes. Althoug...

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The SCRM platform is designed to assist logistics companies in handling customer relationships, leads, and providing quotes for various logistics modes. Althoug...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

The SCRM platform is designed to assist logistics companies in handling customer relationships, leads, and providing quotes for various logistics modes. Although getting started may take some time due to onboarding and training, its user-friendly dashboard and email integration allow for effective tracking across all transportation methods. In summary, it serves as an excellent solution for freight forwarders and third-party logistics providers aiming for enhanced sales scalability and operational effectiveness.

Product Details

What Is SCRM?

SCRM represents a cloud-based platform dedicated to logistics relationship management, specifically tailored for the supply chain sector. This solution is ideal for freight forwarders, brokers, and 3PLs, providing a unified space to oversee customers, carriers, and manufacturers. The software includes integrated features for sales automation, multi-modal quoting, and data synchronization.

By emphasizing workflows unique to the industry rather than typical CRM functionalities, it empowers logistics teams to boost account conversion rates while ensuring effective communication throughout intricate global transportation networks.

SCRM Pricing

The pricing structure for SCRM is organized into several key plans:

  • Free: $0/month

  • Basic: $32/month

  • Standard: $55/month

  • Advanced: $65/month

We estimate that the first-year implementation cost for SCRM varies between $5,000 and $15,000. Request a customized SCRM pricing quote tailored to your business today!

Note: Pricing is subject to change.

SCRM Integrations

This software allows integration with a variety of systems and platforms, including:

  • DAT

  • PC Miler

  • TomTom

  • Bluegrace

Watch the SCRM demo to explore more about its integration capabilities.

Who Is SCRM For?

SCRM is crafted for numerous stakeholders within the supply chain and logistics field, such as:

  • Freight brokers

  • Freight forwarders

  • 3PLs and logistics service providers

  • Carriers and transportation firms

  • Warehousing and distribution services

Is SCRM Right For You?

If you find it challenging to manage customers, sales leads, and logistics partners like carriers and manufacturers, SCRM offers a specialized CRM solution developed by Integrated Freight Systems (IFS) specifically for the logistics sector. It accommodates all modes of transportation and warehousing services, including inland, ocean, and air transport. Moreover, it provides integrations to enhance data exchange with other systems.

SCRM is an excellent choice for freight forwarders, brokers, 3PLs, and various logistics providers aiming to optimize their supply chain processes.

If you're still uncertain whether SCRM software suits your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

CRM Software Features

✘ security
✘ training
✘ dashboard
✘ invoicing
✘ reporting
✘ timeclock
✘ mobile app
✘ mobile crm
✘ purchasing
✘ online help
✘ ai analytics
✘ audit trails
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✘ integrations
✘ lead routing
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✘ invoice management
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✘ alertsnotifications
✘ analytics reporting
✘ automated workflows
✘ bank reconciliation
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✘ crm for consultants
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✘ social media integration
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✘ crm for equipment dealers
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✘ customizable hr workflows
✘ email integration implied
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✔ customer communication tracking
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✘ delivery planning and scheduling
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✘ email integration email marketing
✘ integration with third party apps
✘ cloud based crm for small business
✘ mobile crm analytics and reporting
✘ recruitment and applicant tracking
✘ task management alertsnotifications
✘ customer relationship management crm
✘ opportunity deal pipeline management
✘ workflow automationautomated workflows
✘ sales pipeline deal pipeline management
✘ workflow automation automated workflows
✘ social media integration via integration
✘ sales forecasting pipeline value tracking
✘ crm for offices and public administrations
✘ multi channel support email sms whatsapp chat
✘ analytics and reportingreporting and analytics
✘ analytics and reporting reporting and analytics
✘ casesupport ticketing customer support ticketing
✘ deal pipeline management sales pipeline tracking
✘ social media integration lead capture from social channels

Pros

  • ✔ Full logistics quoting across transport modes
  • ✔ Dashboard shows performance and activities
  • ✔ Helps increase sales and retention

Cons

  • ✘ May lack some advanced CRM features
  • ✘ Some integrations depend on API setup

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, SCRM offers an API.

SCRM primarily supports the English language.

SCRM integrates with various third-party applications, such as DAT, PC Miler, and Bluegrace.

SCRM offers support through a contact form and phone.

No, SCRM does not offer a dedicated mobile app.

SCRM offers Free ($0/month), Basic ($32/month), Standard ($55/month), and Advanced ($65/month) plans, with first-year implementation costs estimated between $5,000 and $15,000. Get a personalized SCRM price estimate tailored to your specific requirements.

SCRM features are used by freight brokers, freight forwarders, and logistics service providers.