ServiceWise

star star star star star 0.0 (0 reviews) | CRM Software · Account Management Software

Unlock unmatched application lifecycle management and empower your business with multi-cloud services using ServiceWise ITSM software.

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Product Overview

ServiceWise is a comprehensive IT service management (ITSM) tool that streamlines operations effortlessly. This sophisticated software acts as a gateway to exceptional application lifecycle management. It offers a diverse range of solutions tailored for various business needs, spanning from sales and service management to marketing automation. Elevate your business capabilities with the multi-cloud services provided by ServiceWise today.

Product Details

What Is ServiceWise?

Overview

ServiceWise, created by TechExcel, is a sophisticated, cloud-based software solution tailored for IT service management and help desk operations. This platform boasts an impressive array of features such as multi-channel support, a self-service portal, and robust reporting tools, making it a cutting-edge option in the market. Key offerings include the sales cloud, service cloud, marketing cloud, and marketing automation.

ServiceWise Pricing

The pricing details for ServiceWise are not publicly available. To receive a customized quote that fits your business's size and needs, please reach out for more information.

ServiceWise Integrations

ServiceWise can seamlessly integrate with several third-party applications, including:

Jira
Salesforce
Slack
Oracle
Microsoft Power BI

A free demo of ServiceWise is available if you'd like to explore its integration capabilities further.

Who Is ServiceWise For?

This software caters to businesses across various sectors and sizes, including:

Information technology and services
Transportation
Management
Manufacturing
Cybersecurity

Is ServiceWise Right For You?

Utilizing ServiceWise allows organizations to tap into numerous benefits. This software greatly improves workflow efficiency while enhancing customer support, leading to higher customer satisfaction and loyalty. It provides businesses with critical insights that facilitate data-driven decision-making. Notable clients include Outbrain, WalkMe, and Calrizen. Additionally, it aids organizations in ensuring compliance with industry regulations and standards throughout their operations.

If you're still uncertain about choosing ServiceWise, feel free to reach out to our experts at info@softwareseekers.com for guidance in making the right choice.

CRM Software Features

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cancel Case Management

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cancel Email Marketing

cancel Lead Generation

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check_circle Email Integration

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check_circle Contact Management

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cancel Case/Support Ticketing (Customer Support Ticketing)

cancel Deal Pipeline Management / Sales Pipeline Tracking

cancel Social Media Integration (lead capture from social channels)

Pros & Cons

Pros

checkMulti-channel support

checkRobust reporting capabilities, as per ServiceWise reviews

checkWorkflow automation

checkOptimized customer experience

Cons

closeCustomization limitations

closeSteep learning curve

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Frequently Asked Questions

ServiceWise doesn’t disclose its pricing modules. But you can get a custom estimate of the ServiceWise cost.

Yes, ServiceWise provides an API.

ServiceWise supports English, French, and Chinese (traditional).

ServiceWise integrations include Jira, Salesforce, Mercurial, GitHub, TestLink, Microsoft SCCM, and many more.

Yes, ServiceWise supports mobile devices.

ServiceWise caters to various industries, including manufacturing, IT, cybersecurity, etc.

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ServiceWise

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