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ServiceWise

ServiceWise is a comprehensive IT service management (ITSM) tool that streamlines operations effortlessly. This sophisticated software acts as a gateway to exce...

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ServiceWise is a comprehensive IT service management (ITSM) tool that streamlines operations effortlessly. This sophisticated software acts as a gateway to exce...

Watch Demo Get Pricing
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Product Overview

ServiceWise is a comprehensive IT service management (ITSM) tool that streamlines operations effortlessly. This sophisticated software acts as a gateway to exceptional application lifecycle management. It offers a diverse range of solutions tailored for various business needs, spanning from sales and service management to marketing automation. Elevate your business capabilities with the multi-cloud services provided by ServiceWise today.

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Product Details

What Is ServiceWise?

Overview

ServiceWise, created by TechExcel, is a sophisticated, cloud-based software solution tailored for IT service management and help desk operations. This platform boasts an impressive array of features such as multi-channel support, a self-service portal, and robust reporting tools, making it a cutting-edge option in the market. Key offerings include the sales cloud, service cloud, marketing cloud, and marketing automation.

ServiceWise Pricing

The pricing details for ServiceWise are not publicly available. To receive a customized quote that fits your business's size and needs, please reach out for more information.

ServiceWise Integrations

ServiceWise can seamlessly integrate with several third-party applications, including:

  • Jira

  • Salesforce

  • Slack

  • Oracle

  • Microsoft Power BI

A free demo of ServiceWise is available if you'd like to explore its integration capabilities further.

Who Is ServiceWise For?

This software caters to businesses across various sectors and sizes, including:

  • Information technology and services

  • Transportation

  • Management

  • Manufacturing

  • Cybersecurity

Is ServiceWise Right For You?

Utilizing ServiceWise allows organizations to tap into numerous benefits. This software greatly improves workflow efficiency while enhancing customer support, leading to higher customer satisfaction and loyalty. It provides businesses with critical insights that facilitate data-driven decision-making. Notable clients include Outbrain, WalkMe, and Calrizen. Additionally, it aids organizations in ensuring compliance with industry regulations and standards throughout their operations.

If you're still uncertain about choosing ServiceWise, feel free to reach out to our experts at info@softwareseekers.com for guidance in making the right choice.

CRM Software Features

✘ security
✘ training
✘ dashboard
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✘ mobile app
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✘ online help
✘ ai analytics
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✘ lead routing
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✘ invoice management
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✔ customer segmentation
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✘ multi channel support
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✔ deal pipeline management
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✔ social media integration
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✘ training and development
✘ automated purchase orders
✘ budgeting and forecasting
✘ crm for equipment dealers
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✘ customer service software
✘ customizable hr workflows
✘ email integration implied
✘ mobile crm mobile crm app
✘ sales pipeline management
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✘ crm for content management
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✔ customer communication tracking
✘ employee information management
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✘ delivery planning and scheduling
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✘ email integration email marketing
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✘ cloud based crm for small business
✘ mobile crm analytics and reporting
✘ recruitment and applicant tracking
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✘ customer relationship management crm
✘ opportunity deal pipeline management
✘ workflow automationautomated workflows
✘ sales pipeline deal pipeline management
✘ workflow automation automated workflows
✘ social media integration via integration
✘ sales forecasting pipeline value tracking
✘ crm for offices and public administrations
✘ multi channel support email sms whatsapp chat
✘ analytics and reportingreporting and analytics
✘ analytics and reporting reporting and analytics
✘ casesupport ticketing customer support ticketing
✘ deal pipeline management sales pipeline tracking
✘ social media integration lead capture from social channels

Pros

  • ✔ Multi-channel support
  • ✔ Robust reporting capabilities, as per ServiceWise reviews
  • ✔ Workflow automation
  • ✔ Optimized customer experience

Cons

  • ✘ Customization limitations
  • ✘ Steep learning curve

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

ServiceWise doesn’t disclose its pricing modules. But you can get a custom estimate of the ServiceWise cost.

Yes, ServiceWise provides an API.

ServiceWise supports English, French, and Chinese (traditional).

ServiceWise integrations include Jira, Salesforce, Mercurial, GitHub, TestLink, Microsoft SCCM, and many more.

Yes, ServiceWise supports mobile devices.

ServiceWise caters to various industries, including manufacturing, IT, cybersecurity, etc.