Smart CRM

star star star star star 0.0 (0 reviews) | CRM Software · Omnichannel CRM Software

Streamline customer query management with Smart CRM's structured workflows and smart email processing, perfect for mid-sized teams seeking improved oversight.

Get Pricing play_circleWatch Demo

Product Overview

Smart CRM streamlines the management of customer inquiries through organized ticket workflows and intelligent email handling. Although it primarily targets support functions, it also offers robust reporting and administrative features suitable for medium-sized teams. This solution is ideal for organizations aiming to enhance visibility and collaboration within customer service across multiple departments.

Product Details

What Is Smart CRM?

Smart CRM, developed by XS Infosol, is a cloud-based help desk solution aimed at enhancing customer support via a ticketing system. Every customer request is recorded as a ticket, which encompasses one or more communications between the customer and support staff. These communications feature details such as the author's identity, timestamps, message content, and file attachments, all presented in an organized format reminiscent of email. This system facilitates effective tracking, management, and resolution of customer inquiries in a chronological manner.

Smart CRM Pricing

The pricing structure is tailored to fit the size of your business. Reach out to us for a customized quote on Smart CRM pricing specific to your organization today!

Smart CRM Integrations

Currently, the vendor has not shared any details regarding third-party integrations. Schedule a demo of Smart CRM to discover more about its integration capabilities.

Who Is Smart CRM For?

Smart CRM caters to a diverse array of industries and sectors, such as:

Professional services
Retail
E-commerce
IT
Telecommunications

Is Smart CRM Right For You?

This platform is perfect for organizations that handle daily customer inquiries, coordinate remote support teams, or function across various departments. It assists businesses facing challenges with tracking interactions, efficiently assigning tasks, or maintaining consistent response times across different channels. Smart CRM is designed to optimize these workflows, enhance collaboration, and ensure that support teams remain organized, responsive, and in command.

If you're still uncertain whether Smart CRM software suits your needs, please reach out to our customer support team at info@softwareseekers.com for additional assistance.

CRM Software Features

cancel Security

cancel Training

cancel Dashboard

cancel Invoicing

cancel Reporting

cancel Timeclock

cancel Mobile App

cancel Mobile CRM

cancel Purchasing

cancel Online Help

cancel AI Analytics

cancel Audit Trails

cancel ChatGPT said:

cancel Integrations

cancel Lead Routing

cancel Sales Orders

cancel Client Portal

cancel HR Compliance

cancel Insurance CRM

cancel Time Tracking

cancel CRM for Retail

cancel Healthcare CRM

cancel Mobile CRM App

cancel Sales Pipeline

cancel Sales Tracking

cancel Tax Management

cancel Budget Tracking

cancel Case Management

cancel CRM for Coaches

cancel CRM for Outlook

cancel CRM Integration

cancel Deployment Type

cancel Email Marketing

cancel Lead Generation

cancel Lead Management

cancel Market Position

check_circle Task Management

cancel Accounts Payable

cancel CRM for Facebook

cancel CRM for Startups

cancel Customer Support

cancel Distribution CRM

cancel Donor Management

cancel Event Management

cancel Expense Tracking

cancel Fundraising Tool

cancel Grant Management

cancel Sales Automation

cancel Activity Tracking

cancel Budget Management

cancel CRM for B2B Sales

cancel CRM for Education

cancel CRM for Marketing

cancel Donation Tracking

check_circle Email Integration

cancel Fundraising Tools

cancel Project Templates

cancel Sales Forecasting

cancel Vendor Management

cancel Activity Dashboard

cancel Contact Management

cancel Content Management

cancel CRM for Healthcare

cancel CRM for Nonprofits

cancel Financial Tracking

cancel Hotel CRM Software

cancel Invoice Management

cancel Payment Processing

cancel Payroll Processing

cancel Project Scheduling

cancel Route Optimization

cancel Accounts Receivable

check_circle Alerts/Notifications

cancel Analytics & Reporting

cancel Automated Workflows

cancel Bank Reconciliation

cancel Campaign Management

cancel Collaboration Tools

cancel Contract Management

cancel CRM for Consultants

cancel CRM for Contractors

cancel CRM for Field Sales

cancel CRM for Freelancers

cancel CRM for Hospitality

cancel CRM for Real Estate

cancel CRM for Restaurants

cancel CRM for Sales Teams

cancel CRM for Wholesalers

cancel Customer Management

check_circle Document Management

cancel Employee Management

cancel Employee Onboarding

cancel Financial Reporting

cancel Marketing Campaigns

cancel Mobile CRM Software

cancel Online CRM Software

cancel Reporting & Analytics

cancel Resource Allocation

check_circle Workflow Automation

cancel Android CRM Software

cancel Banking CRM Software

cancel CRM for Associations

cancel CRM for Distributors

cancel Higher Education CRM

cancel Inventory Management

cancel IT Ticketing Systems

cancel Marketing Automation

cancel Merchandise Transfer

cancel Multi‑Channel Support

cancel Performance Tracking

cancel Quotation Management

cancel Volunteer Management

cancel Warehouse Management

cancel Compliance Management

cancel CRM for Loan Officers

cancel Customer Segmentation

cancel Membership Management

cancel Mortgage CRM Software

check_circle Multi-Channel Support

cancel Productivity Tracking

cancel Safety and Compliance

cancel CRM for Digital Agency

cancel CRM for Small Business

cancel Ecommerce CRM Software

cancel Financial CRM Software

cancel Guest Intelligence CRM

cancel Multi-Currency Support

cancel Opportunity Management

cancel Performance Management

cancel Sales Enablement Tools

cancel Analytics And Reporting

cancel Consulting CRM Software

cancel CRM for Media Companies

check_circle Customer Service/Support

cancel Customizable Dashboards

cancel Enterprise CRM Software

cancel Recipe & Menu Engineering

cancel Registration Management

cancel Reporting and Analytics

cancel Sales Pipeline Tracking

cancel Sales Tracking Software

cancel Social Media Management

cancel Alerts and Notifications

cancel Communication management

cancel CRM for Event Management

cancel CRM for Insurance Agents

cancel CRM for Marketing Agency

cancel CRM for Mortgage Brokers

cancel CRM for Rental Companies

cancel Customer Service & Support

cancel Deal Pipeline Management

cancel Multi-channel management

cancel Omnichannel CRM Software

cancel Social Media Integration

cancel Task & Activity Management

cancel Training and Development

cancel Automated Purchase Orders

cancel Budgeting and Forecasting

cancel CRM for Equipment Dealers

cancel CRM for Insurance Brokers

cancel CRM for Service Providers

cancel Customer Service Software

cancel Customizable HR Workflows

cancel Email Integration (implied)

cancel Mobile CRM / Mobile CRM App

cancel Sales Pipeline Management

cancel AI-Integrated CRM Solution

cancel CRM for Content Management

cancel CRM for Financial Advisors

cancel CRM for Financial Services

cancel CRM for Logistics Industry

cancel CRM for Outside Sales Reps

cancel CRM for Project Management

cancel CRM for Real Estate Agents

check_circle Customer Support Ticketing

cancel Sales Engagement Platforms

cancel Account Management Software

cancel Channel Management Software

cancel Contact Management Software

cancel CRM for Political Campaigns

cancel CRM for Training Management

cancel CRM for Workflow Management

cancel Email Marketing Integration

cancel Sales Acceleration Software

cancel Small Business CRM Software

cancel Auto Dealership CRM Software

cancel CRM for Construction Company

cancel Customer Engagement Platform

cancel Employee Database Management

check_circle Task and Activity Management

cancel Task Assignment and Tracking

cancel Time and Attendance Tracking

cancel CRM for Professional Services

cancel Customer Feedback and Surveys

cancel Investor/Customer Segmentation

cancel CRM for Manufacturing Business

cancel CRM for Social Media Marketing

cancel CRM for Health Insurance Agents

cancel CRM for Real Estate Wholesalers

check_circle Customer Communication Tracking

cancel Employee Information Management

cancel Project Planning and Scheduling

cancel Sales Force Automation Software

cancel Sales Forecasting (via analytics)

cancel Appointment Management/Scheduling

cancel CRM for Digital Marketing Agency

cancel CRM for Membership Organizations

cancel Delivery Planning And Scheduling

cancel Integration With Marketing Tools

cancel Integration with Third‑Party Apps

cancel Mobile CRM (implied mobile access)

cancel CRM Software for Accounting Firms

cancel Email Integration / Email Marketing

cancel Integration with Third-Party Apps

cancel Cloud Based CRM for Small Business

cancel Mobile CRM Analytics And Reporting

cancel Recruitment and Applicant Tracking

cancel Task Management Alerts/Notifications

cancel Customer Relationship Management (CRM)

cancel Opportunity & Deal Pipeline Management

cancel Workflow Automation/Automated Workflows

cancel Sales Pipeline / Deal Pipeline Management

cancel Workflow Automation / Automated Workflows

cancel Social Media Integration (via integration)

cancel Sales Forecasting (pipeline value tracking)

cancel CRM for Offices and Public Administrations

cancel Multi-Channel Support (Email, SMS, WhatsApp, Chat)

cancel Analytics and Reporting/Reporting and Analytics

cancel Analytics and Reporting / Reporting and Analytics

cancel Case/Support Ticketing (Customer Support Ticketing)

cancel Deal Pipeline Management / Sales Pipeline Tracking

cancel Social Media Integration (lead capture from social channels)

Pros & Cons

Pros

checkCustom user roles enhance accountability by team or department

checkReporting tools help uncover trends and performance gaps

checkCentral dashboard offers real-time operational visibility

Cons

closeWorkflow structure may limit flexibility for unique cases

closeHeavy reliance on email setup for ticket generation

User Reviews

0.0

star star star star star

0 reviews

Positive

Neutral

Negative

rate_review

No reviews yet

Be the first to share your experience with Smart CRM.

Frequently Asked Questions

Yes, it offers an API.

No, it does not have a mobile app.

It offers support through email, phone, and ticket system.

Smart CRM price is tailored according to business size. Contact us for a tailored Smart CRM cost estimate.

Typical users who benefit from Smart CRM features include businesses in various industries and sectors, such as telecommunication, retail, professional services, and IT.

It is only available in English.

Integration details are not provided by the vendor.

Still deciding on Smart CRM?

Talk to a specialist — they'll compare it against your shortlist for free.

chat_bubbleTalk to an expert

Smart CRM

How would you rate the overall quality?

Overall Rating

☆ ☆ ☆ ☆ ☆

Ease of Use

Value for Money

Customer Support

Functionality