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SugarCRM Software

The sophisticated CRM platform from SugarCRM improves how businesses engage with their customers and boosts sales performance. It includes intuitive dashboards,...

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The sophisticated CRM platform from SugarCRM improves how businesses engage with their customers and boosts sales performance. It includes intuitive dashboards,...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

The sophisticated CRM platform from SugarCRM improves how businesses engage with their customers and boosts sales performance. It includes intuitive dashboards, comprehensive reporting tools, effective sales tactics, analytics powered by artificial intelligence, and a mobile application to ensure seamless functionality. Although there is room for enhancements in navigation, the system provides round-the-clock support and user forums to facilitate quick problem-solving and knowledge exchange.

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Product Details

What Is SugarCRM Software?

SugarCRM Software is a cloud-based platform designed to help organizations manage and monitor customer interactions, sales processes, and marketing information. It encompasses a variety of functionalities, such as customer relationship management (CRM), sales force automation (SFA), marketing automation, and analytical tools.

This software provides users with multiple customizable features, including a user-friendly home page, an onboarding wizard for new users, a shortcut bar for quick access, and a global search function with enhanced viewing options. Additionally, it offers a mobile application compatible with both iPhone and Android devices, ensuring users remain connected while they are away from their desks. The system also supports integration with numerous third-party applications, allowing for the addition of new functionalities to the core CRM.

How Much Does SugarCRM Cost?

The starting price for SugarCRM is $49 per month, offering four distinct pricing plans tailored to its users.

To explore its features further, you can request and view a complimentary live demo by clicking the Watch Demo button. This demonstration will illustrate how SugarCRM can facilitate your business's growth.

Currently, the software vendor does not provide any free or trial versions of the application.

Our SugarCRM User Reviews

Software Finder has received numerous favorable reviews regarding SugarCRM from our audience. Users consistently highlight the software's user-friendly interface, adaptability, and robust functionality. It boasts an extensive array of features that can be tailored to meet the specific requirements of any organization.

Our Thoughts

SugarCRM stands out as a comprehensive CRM solution that offers an extensive set of features. Its user-friendly design makes it appropriate for businesses of varying sizes. The platform provides diverse tools for managing customer relationships, sales activities, and marketing efforts. Moreover, it is competitively priced and does not offer a free trial version. In summary, SugarCRM presents a reliable option for enterprises seeking a feature-rich CRM system.

CRM Software Features

✘ security
✘ training
✘ dashboard
✘ invoicing
✘ reporting
✘ timeclock
✘ mobile app
✘ mobile crm
✘ purchasing
✘ online help
✘ ai analytics
✘ audit trails
✘ chatgpt said
✘ integrations
✘ lead routing
✘ sales orders
✘ client portal
✘ hr compliance
✘ insurance crm
✘ time tracking
✘ crm for retail
✘ healthcare crm
✘ mobile crm app
✘ sales pipeline
✘ sales tracking
✘ tax management
✘ budget tracking
✘ case management
✘ crm for coaches
✘ crm for outlook
✘ crm integration
✘ deployment type
✘ email marketing
✘ lead generation
✔ lead management
✘ market position
✘ task management
✘ accounts payable
✘ crm for facebook
✘ crm for startups
✘ customer support
✘ distribution crm
✘ donor management
✘ event management
✘ expense tracking
✘ fundraising tool
✘ grant management
✘ sales automation
✘ activity tracking
✘ budget management
✘ crm for b2b sales
✘ crm for education
✘ crm for marketing
✘ donation tracking
✔ email integration
✘ fundraising tools
✘ project templates
✔ sales forecasting
✘ vendor management
✘ activity dashboard
✔ contact management
✘ content management
✘ crm for healthcare
✘ crm for nonprofits
✘ financial tracking
✘ hotel crm software
✘ invoice management
✘ payment processing
✘ payroll processing
✘ project scheduling
✘ route optimization
✘ accounts receivable
✘ alertsnotifications
✘ analytics reporting
✘ automated workflows
✘ bank reconciliation
✘ campaign management
✘ collaboration tools
✘ contract management
✘ crm for consultants
✘ crm for contractors
✘ crm for field sales
✘ crm for freelancers
✘ crm for hospitality
✘ crm for real estate
✘ crm for restaurants
✘ crm for sales teams
✘ crm for wholesalers
✘ customer management
✘ document management
✘ employee management
✘ employee onboarding
✘ financial reporting
✘ marketing campaigns
✘ mobile crm software
✘ online crm software
✘ reporting analytics
✘ resource allocation
✘ workflow automation
✘ android crm software
✘ banking crm software
✘ crm for associations
✘ crm for distributors
✘ higher education crm
✘ inventory management
✘ it ticketing systems
✘ marketing automation
✘ merchandise transfer
✘ multichannel support
✘ performance tracking
✘ quotation management
✘ volunteer management
✘ warehouse management
✘ compliance management
✘ crm for loan officers
✔ customer segmentation
✘ membership management
✘ mortgage crm software
✘ multi channel support
✘ productivity tracking
✘ safety and compliance
✘ crm for digital agency
✘ crm for small business
✘ ecommerce crm software
✘ financial crm software
✘ guest intelligence crm
✘ multi currency support
✔ opportunity management
✘ performance management
✘ sales enablement tools
✘ analytics and reporting
✘ consulting crm software
✘ crm for media companies
✔ customer servicesupport
✘ customizable dashboards
✘ enterprise crm software
✘ recipe menu engineering
✘ registration management
✘ reporting and analytics
✘ sales pipeline tracking
✘ sales tracking software
✘ social media management
✘ alerts and notifications
✘ communication management
✘ crm for event management
✘ crm for insurance agents
✘ crm for marketing agency
✘ crm for mortgage brokers
✘ crm for rental companies
✘ customer service support
✔ deal pipeline management
✘ multi channel management
✘ omnichannel crm software
✔ social media integration
✘ task activity management
✘ training and development
✘ automated purchase orders
✘ budgeting and forecasting
✘ crm for equipment dealers
✘ crm for insurance brokers
✘ crm for service providers
✘ customer service software
✘ customizable hr workflows
✘ email integration implied
✘ mobile crm mobile crm app
✘ sales pipeline management
✘ ai integrated crm solution
✘ crm for content management
✘ crm for financial advisors
✘ crm for financial services
✘ crm for logistics industry
✘ crm for outside sales reps
✘ crm for project management
✘ crm for real estate agents
✘ customer support ticketing
✘ sales engagement platforms
✘ account management software
✘ channel management software
✘ contact management software
✘ crm for political campaigns
✘ crm for training management
✘ crm for workflow management
✘ email marketing integration
✘ sales acceleration software
✘ small business crm software
✘ auto dealership crm software
✘ crm for construction company
✘ customer engagement platform
✘ employee database management
✘ task and activity management
✘ task assignment and tracking
✘ time and attendance tracking
✘ crm for professional services
✘ customer feedback and surveys
✘ investorcustomer segmentation
✘ crm for manufacturing business
✘ crm for social media marketing
✘ crm for health insurance agents
✘ crm for real estate wholesalers
✔ customer communication tracking
✘ employee information management
✘ project planning and scheduling
✘ sales force automation software
✘ sales forecasting via analytics
✘ appointment managementscheduling
✘ crm for digital marketing agency
✘ crm for membership organizations
✘ delivery planning and scheduling
✘ integration with marketing tools
✘ integration with thirdparty apps
✘ mobile crm implied mobile access
✘ crm software for accounting firms
✘ email integration email marketing
✘ integration with third party apps
✘ cloud based crm for small business
✘ mobile crm analytics and reporting
✘ recruitment and applicant tracking
✘ task management alertsnotifications
✘ customer relationship management crm
✘ opportunity deal pipeline management
✘ workflow automationautomated workflows
✘ sales pipeline deal pipeline management
✘ workflow automation automated workflows
✘ social media integration via integration
✘ sales forecasting pipeline value tracking
✘ crm for offices and public administrations
✘ multi channel support email sms whatsapp chat
✘ analytics and reportingreporting and analytics
✘ analytics and reporting reporting and analytics
✘ casesupport ticketing customer support ticketing
✘ deal pipeline management sales pipeline tracking
✘ social media integration lead capture from social channels

Pros

  • ✔ Self-hosting option reduces costs and avoids paid hosting expenses
  • ✔ Effective client data management and deal-tracking capabilities
  • ✔ Reliable with essential functionality for recording key business data

Cons

  • ✘ Navigation could be improved for a better user experience
  • ✘ Storage space is limited, often requiring you to purchase additional storage

Price

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, the software has an API available.

The platform supports a variety of languages, including English, Latin, Deutsch, Espanol, French, Italian, and Chinese.

The software integrates with a variety of third-party applications including Sage CRM, SAP CRM Software, EPICOR, and SYSPRO.

The platform offers a wide range of pricing options for different categories. Pricing plan for Sales starts at $19/user/month, for Marketing it starts at $1,000/month for 10,000 contacts, Serve plan starts at $80/user/month, and On-Premises CRM starts at $85/user/month. Moreover, for a custom SugarCRM pricing quote specific to your company's requirements, contact us right now.

The software users include individuals in industries like manufacturing and distribution, financial services, software and IT, marketing, and advertising.

SugarCRM offers a knowledge base, live chat, form, email, and phone support options.