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Tenfold

Tenfold provides agents with immediate insights, automation features, and collaboration tools designed to enhance customer interactions. It reduces the need for...

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Tenfold provides agents with immediate insights, automation features, and collaboration tools designed to enhance customer interactions. It reduces the need for...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Tenfold provides agents with immediate insights, automation features, and collaboration tools designed to enhance customer interactions. It reduces the need for manual data input and boosts overall responsiveness. Although there is room for improvement in the sophistication of advanced analytics categories, its automation capabilities and contextual support ensure that service is delivered in a timely, knowledgeable, and efficient manner.

Product Details

What Is Tenfold?

Tenfold is a cloud-driven customer relationship management (CRM) solution that empowers businesses to enhance their customer interactions while boosting agent productivity. With features like real-time caller identification, automatic call logging, and workflow automation, agents gain immediate access to pertinent customer details. Organizations of all sizes can benefit from reduced response times, minimized manual data entry, and improved handling of customer inquiries. By delivering context at crucial moments, teams are able to provide quicker, more knowledgeable, and tailored service, ultimately leading to greater customer satisfaction.

Tenfold Pricing

Tenfold provides personalized pricing that caters to the specific needs and features desired by an organization. The available plans include:

  • Essentials

  • Advanced

  • Custom

Request a customized Tenfold pricing estimate for your organization today!

Tenfold Integrations

This software seamlessly integrates with various systems and platforms, including:

  • Salesforce

  • Microsoft Dynamics 365

  • ServiceNow

  • Bullhorn

Watch the Tenfold demo to discover more about its integration capabilities.

Who Is Tenfold For?

Tenfold is well-suited for diverse industries and sectors such as:

  • Insurance

  • Healthcare

  • Financial services

  • Retail

Is Tenfold Right For You?

If you seek an efficient method for managing calls while minimizing repetitive tasks, Tenfold provides agents with instant caller recognition, automation functionalities, and streamlined workflows to enhance service speed and consistency. By offering the appropriate context at the ideal moment, this platform enables teams to concentrate on impactful conversations that reinforce customer relationships.

Tenfold guarantees GDPR compliance through annual SOC 2 Type 2 audits, ensuring robust security measures. It also boasts enterprise-level scalability with effective encryption and data protection. Trusted by prominent brands like Disney, Prudential, and Cargill, Tenfold is crafted to elevate customer interactions across various industries.

If you need further information about Tenfold, feel free to reach out to us at info@softwareseekers.com; our team is ready to assist you.

CRM Software Features

✘ security
✘ training
✘ dashboard
✘ invoicing
✘ reporting
✘ timeclock
✘ mobile app
✔ mobile crm
✘ purchasing
✘ online help
✘ ai analytics
✘ audit trails
✘ chatgpt said
✘ integrations
✘ lead routing
✘ sales orders
✘ client portal
✘ hr compliance
✘ insurance crm
✘ time tracking
✘ crm for retail
✘ healthcare crm
✘ mobile crm app
✘ sales pipeline
✘ sales tracking
✘ tax management
✘ budget tracking
✘ case management
✘ crm for coaches
✘ crm for outlook
✘ crm integration
✘ deployment type
✘ email marketing
✘ lead generation
✔ lead management
✘ market position
✘ task management
✘ accounts payable
✘ crm for facebook
✘ crm for startups
✘ customer support
✘ distribution crm
✘ donor management
✘ event management
✘ expense tracking
✘ fundraising tool
✘ grant management
✘ sales automation
✘ activity tracking
✘ budget management
✘ crm for b2b sales
✘ crm for education
✘ crm for marketing
✘ donation tracking
✔ email integration
✘ fundraising tools
✘ project templates
✘ sales forecasting
✘ vendor management
✘ activity dashboard
✔ contact management
✘ content management
✘ crm for healthcare
✘ crm for nonprofits
✘ financial tracking
✘ hotel crm software
✘ invoice management
✘ payment processing
✘ payroll processing
✘ project scheduling
✘ route optimization
✘ accounts receivable
✘ alertsnotifications
✘ analytics reporting
✘ automated workflows
✘ bank reconciliation
✘ campaign management
✘ collaboration tools
✘ contract management
✘ crm for consultants
✘ crm for contractors
✘ crm for field sales
✘ crm for freelancers
✘ crm for hospitality
✘ crm for real estate
✘ crm for restaurants
✘ crm for sales teams
✘ crm for wholesalers
✘ customer management
✘ document management
✘ employee management
✘ employee onboarding
✘ financial reporting
✘ marketing campaigns
✘ mobile crm software
✘ online crm software
✘ reporting analytics
✘ resource allocation
✘ workflow automation
✘ android crm software
✘ banking crm software
✘ crm for associations
✘ crm for distributors
✘ higher education crm
✘ inventory management
✘ it ticketing systems
✘ marketing automation
✘ merchandise transfer
✘ multichannel support
✘ performance tracking
✘ quotation management
✘ volunteer management
✘ warehouse management
✘ compliance management
✘ crm for loan officers
✔ customer segmentation
✘ membership management
✘ mortgage crm software
✘ multi channel support
✘ productivity tracking
✘ safety and compliance
✘ crm for digital agency
✘ crm for small business
✘ ecommerce crm software
✘ financial crm software
✘ guest intelligence crm
✘ multi currency support
✔ opportunity management
✘ performance management
✘ sales enablement tools
✔ analytics and reporting
✘ consulting crm software
✘ crm for media companies
✔ customer servicesupport
✘ customizable dashboards
✘ enterprise crm software
✘ recipe menu engineering
✘ registration management
✘ reporting and analytics
✘ sales pipeline tracking
✘ sales tracking software
✘ social media management
✘ alerts and notifications
✘ communication management
✘ crm for event management
✘ crm for insurance agents
✘ crm for marketing agency
✘ crm for mortgage brokers
✘ crm for rental companies
✘ customer service support
✔ deal pipeline management
✘ multi channel management
✘ omnichannel crm software
✘ social media integration
✘ task activity management
✘ training and development
✘ automated purchase orders
✘ budgeting and forecasting
✘ crm for equipment dealers
✘ crm for insurance brokers
✘ crm for service providers
✘ customer service software
✘ customizable hr workflows
✘ email integration implied
✘ mobile crm mobile crm app
✘ sales pipeline management
✘ ai integrated crm solution
✘ crm for content management
✘ crm for financial advisors
✘ crm for financial services
✘ crm for logistics industry
✘ crm for outside sales reps
✘ crm for project management
✘ crm for real estate agents
✘ customer support ticketing
✘ sales engagement platforms
✘ account management software
✘ channel management software
✘ contact management software
✘ crm for political campaigns
✘ crm for training management
✘ crm for workflow management
✘ email marketing integration
✘ sales acceleration software
✘ small business crm software
✘ auto dealership crm software
✘ crm for construction company
✘ customer engagement platform
✘ employee database management
✘ task and activity management
✘ task assignment and tracking
✘ time and attendance tracking
✘ crm for professional services
✘ customer feedback and surveys
✘ investorcustomer segmentation
✘ crm for manufacturing business
✘ crm for social media marketing
✘ crm for health insurance agents
✘ crm for real estate wholesalers
✔ customer communication tracking
✘ employee information management
✘ project planning and scheduling
✘ sales force automation software
✘ sales forecasting via analytics
✘ appointment managementscheduling
✘ crm for digital marketing agency
✘ crm for membership organizations
✘ delivery planning and scheduling
✘ integration with marketing tools
✘ integration with thirdparty apps
✘ mobile crm implied mobile access
✘ crm software for accounting firms
✘ email integration email marketing
✘ integration with third party apps
✘ cloud based crm for small business
✘ mobile crm analytics and reporting
✘ recruitment and applicant tracking
✘ task management alertsnotifications
✘ customer relationship management crm
✘ opportunity deal pipeline management
✘ workflow automationautomated workflows
✘ sales pipeline deal pipeline management
✘ workflow automation automated workflows
✘ social media integration via integration
✘ sales forecasting pipeline value tracking
✘ crm for offices and public administrations
✘ multi channel support email sms whatsapp chat
✘ analytics and reportingreporting and analytics
✘ analytics and reporting reporting and analytics
✘ casesupport ticketing customer support ticketing
✘ deal pipeline management sales pipeline tracking
✘ social media integration lead capture from social channels

Pros

  • ✔ Instant caller recognition saves agent’s valuable time
  • ✔ Quick navigation through workflow compression shortcuts
  • ✔ Collaboration tools support smooth agent-to-agent handoffs

Cons

  • ✘ Occasional discrepancies in call duration tracking
  • ✘ Pop-up placement could offer more flexibility

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Tenfold integrates with Salesforce, Microsoft Dynamics 365, ServiceNow, Bullhorn, and many more.

Tenfold serves various industries, including insurance, financial services, healthcare, retail, and telecommunications.

No. Tenfold does not have a dedicated mobile app.

Tenfold provides customer support through email, phone, and chat.

Tenfold price is customized for Essentials, Advanced, and Custom plans tailored to organizational needs. Get a tailored quote on Tenfold cost.

Yes. Tenfold provides a REST API.

Tenfold supports multiple languages, including English, French, and Polish.