Aircall

star star star star star 0.0 (0 reviews) | Customer Service Software · Auto Dialer Software

Streamline your sales and support communication with Aircall's user-friendly platform, featuring quick setup and AI tools to boost efficiency.

Get Pricing play_circleWatch Demo

Product Overview

Aircall delivers a dependable and easy-to-use communication solution tailored for both sales and support teams. This software seamlessly connects with leading CRMs and key business applications. Although streamlining the exit process could improve the management of conference calls, Aircall is known for its rapid setup and user-friendly design. Additionally, Aircall incorporates AI capabilities to automate various manual tasks.

Product Details

What Is Aircall?

Overview

Aircall is a cloud-driven phone and call center solution designed to optimize customer support and sales processes. This platform seamlessly connects with CRM and helpdesk systems, offering a variety of functionalities such as voicemail, call queueing, recording capabilities, a shared inbox, contact management, and tracking team performance. Additionally, Aircall supplies phone numbers for remote calling alongside real-time process monitoring, significantly enhancing operational efficiency.

Aircall Pricing

The pricing structure for Aircall features flexible plans designed to meet diverse voice solution requirements, which include:

Essentials: $40/license
Professional: $70/license
Custom: Request a quote

For a comprehensive analysis of costs associated with Aircall, you can choose the plan that best suits your business needs.

Please note that pricing may vary over time.

Aircall Integrations

This software connects with numerous third-party applications, including:

Salesforce
HubSpot
Intercom
Zendesk
Pipedrive
MS Dynamics
Avoma

Consider scheduling a free demo of Aircall to explore its integration capabilities further.

Who Is Aircall For?

Aircall serves a variety of sectors, such as:

Education and e-learning
Retail and e-commerce
Financial services
Healthcare
Recruitment
Marketing and advertising
Travel and hospitality

Is Aircall Right For You?

This software enhances productivity for small and medium-sized businesses through its powerful tools and committed support team, fostering customer and employee satisfaction as essential growth factors. Aircall equips call centers and other facilities with advanced tools and integrations to streamline their customer service processes. Its reliability and user-friendly interface have earned the trust of countless organizations such as Lokalise, Pipedrive, and quip.

If you still have questions regarding Aircall, feel free to reach out to our team at info@softwareseekers.com for expert assistance.

Customer Service Software Features

cancel Analytics

cancel Live Chat

cancel Workflows

cancel API Access

cancel Mobile CRM

cancel Purchasing

cancel Cloud-Based

cancel Node Editing

cancel Self-Service

cancel Phone support

cancel Web Filtering

check_circle Call Recording

check_circle Call Scripting

cancel Contact Center

cancel Issue Tracking

cancel Knowledge Base

cancel Sales Tracking

cancel SLA Management

check_circle Call Monitoring

cancel Canned Response

cancel Case Management

check_circle CRM Integration

cancel Data Encryption

cancel Lead Generation

cancel Lead Management

cancel MLOps Platforms

cancel Reporting & Audit

cancel Task Management

cancel Automation Tools

cancel Canned Responses

cancel Customer Profile

cancel Customer Support

cancel Email Management

cancel Order Management

cancel Queue management

cancel Sales Automation

cancel Security Measure

cancel Speech Analytics

cancel Ticketing System

cancel Activity Tracking

cancel Client Management

cancel Customer Feedback

cancel Customer Profiles

cancel Real-Time Preview

cancel Sales Forecasting

cancel Ticket Management

cancel Activity Dashboard

cancel Contact Management

cancel Help Desk Software

cancel Internal Ticketing

cancel Live Chat Software

check_circle Predictive Dialing

cancel Project Scheduling

cancel Self‑Service Portal

cancel Service Management

cancel Alerts/Notifications

cancel Analytics & Reporting

cancel Automated Responses

cancel Automation & Chatbots

cancel Automation & Workflow

cancel Calendar & Scheduling

cancel Collaboration Tools

cancel Customer Management

cancel Document Management

cancel Email & Phone Support

cancel Employee Engagement

cancel Feedback Management

cancel Firewall Protection

cancel Incident Management

cancel Loyalty and Rewards

check_circle Omnichannel Support

cancel Phishing Prevention

check_circle Real-Time Dashboard

cancel Reporting & Analytics

cancel Security & Compliance

cancel Self-Service Portal

cancel Threat Intelligence

cancel Vector Import/Export

cancel Welding And Merging

cancel Workflow Automation

cancel Call Center Software

cancel Integration With CRM

cancel Inventory Management

cancel Knowledge Management

cancel Omni-channel Support

cancel Ticketing Management

cancel Warehouse Management

cancel Active Learning Tools

cancel Billing And Invoicing

cancel CRM Integration Tools

cancel Customer Segmentation

cancel Escalation Management

cancel Inside Sales Software

cancel IT Service Management

cancel Multi-Channel Support

cancel Work Order Management

cancel Call Center Management

cancel Data Labeling Software

cancel Deep Learning Software

cancel Generative AI Software

cancel Opportunity Management

cancel Sales Enablement Tools

cancel Security & Data Handling

cancel Analytics and Reporting

cancel Contact Center Software

cancel Customer Service/Support

cancel Customizable Dashboards

cancel File Sharing & Management

cancel Knowledge Base Software

cancel Real-Time Communication

cancel Remote Support Software

cancel Reporting and Analytics

cancel SLA Management Software

cancel Social Media Management

cancel Supply Chain Management

cancel Synthetic Data Software

cancel Task & Project Management

cancel AI & Automation Governance

cancel Compliance & Risk Controls

cancel Customer Feedback Survey

cancel Deal Pipeline Management

cancel Social Media Integration

cancel Vulnerability Management

cancel Contact Center Management

cancel Customer Feedback Surveys

cancel Customer Service Software

cancel Customer Support Software

cancel Live Chat CRM Integration

cancel Machine Learning Software

cancel Mobile Payments & Invoicing

cancel Natural Language Dialogue

cancel Online Portal for Tenants

cancel Sales Pipeline Management

cancel Small Business Scheduling

cancel Channel & Initiation Support

cancel Contact Center Outsourcing

cancel Customer Feedback & Profiles

cancel Customer Support Ticketing

cancel Integrations & Extensibility

cancel Sales Engagement Platforms

cancel Account Management Software

cancel AI-Integrated CRM Solutions

cancel Anti-Virus And Anti-Malware

cancel Business Process Management

cancel Customer Service Automation

cancel Feedback Analytics Software

cancel Knowledge Base & Self-Service

cancel Multi-Factor Authentication

cancel Sales Acceleration Software

cancel Video Surveillance Software

cancel Call Center & Queue Management

check_circle Call Reporting and Analytics

cancel Customer Self-Service Portal

cancel Integration with Other Tools

cancel Omnichannel Support Software

cancel Self-Service Portal Software

cancel SF Customer Service Software

cancel Task and Activity Management

cancel Task Assignment And Tracking

cancel Customer Communications Tools

cancel Customer Feedback and Surveys

cancel Deterministic Execution Layer

cancel Remote Video Support Software

cancel Security Audits And Reporting

cancel Appointment & Booking Management

cancel Automated Appointment Reminder

cancel Barcode And QR Code Generation

cancel Call Transfer and Conferencing

cancel Customer Experience Management

cancel Customer Self-Service Software

cancel Escalation Management Software

check_circle Interactive Voice Response (IVR)

cancel Call Center Management Software

cancel Collaboration and Communication

cancel Content and Document Management

cancel Conversational Support Software

cancel CRM-Integrated Support Software

cancel Customer Communication Tracking

cancel Other Customer Service Software

cancel Analytics and Reporting Software

cancel Appointment Management/Scheduling

cancel Automated Responses And Chatbots

cancel Customer Feedback & SLA Management

cancel Integration with Marketing Tools

cancel Analytics and Analytics Reporting

cancel Configuration Management Database

cancel Integration with Third-Party Apps

check_circle Voicemail and Callback Management

cancel Digital Customer Service Platforms

cancel Knowledge Base / Self-Service Portal

cancel Conversational Intelligence Software

cancel Customer Relationship Management (CRM)

cancel Customer Service Automation Software

cancel Omnichannel Customer Support Software

cancel Multilingual Customer Support Software

cancel Data Science & Machine Learning Platforms

cancel Enterprise Feedback Management Software

cancel Chatbots / Automated responses And Chatbots

cancel Omnichannel Support / Multi-Channel Support

cancel Integration with Help Desk and Support Systems

cancel Knowledge Base / Content Creation and Management

Pros & Cons

Pros

checkThe platform loads quickly, addressing issues like audio problems with ease

checkOffers the ability to sync contacts between different phone lines

checkEasy to use with minimal training required

checkDedicated customer support channels

Cons

closeRegular app updates interrupt call-taking

closeSome users suggest that SMS analytics should be improved, like its call reporting

User Reviews

0.0

star star star star star

0 reviews

Positive

Neutral

Negative

rate_review

No reviews yet

Be the first to share your experience with Aircall.

Frequently Asked Questions

Yes, Aircall provides API access.

Aircall supports multiple languages, including French, English, German, and Spanish.

Aircall offers a mobile app compatible with both iOS and Android.

Aircall integrates with Salesforce, HubSpot, Intercom, Zendesk, Pipedrive, and many others.

Aircall cost structure includes flexible pricing plans to suit different voice solution needs, including the Essentials plan at $40 per license, the Professional plan at $70 per license, and a Custom plan available upon request. Users can request details on the Aircall price analysis.

Aircall software supports various industries, including education and e-learning, financial services, healthcare, marketing and advertising, travel and hospitality, recruitment, and retail and e-commerce.

Aircall provides support through a 24/7 live representative, chat, phone, email, a knowledge base, and FAQs/forums.

Still deciding on Aircall?

Talk to a specialist — they'll compare it against your shortlist for free.

chat_bubbleTalk to an expert

Aircall

How would you rate the overall quality?

Overall Rating

☆ ☆ ☆ ☆ ☆

Ease of Use

Value for Money

Customer Support

Functionality