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AirDroid Remote Support

AirDroid Remote Support offers instant remote access to devices, making troubleshooting and file transfers more effective. Although a few users mention sporadic...

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AirDroid Remote Support offers instant remote access to devices, making troubleshooting and file transfers more effective. Although a few users mention sporadic...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

AirDroid Remote Support offers instant remote access to devices, making troubleshooting and file transfers more effective. Although a few users mention sporadic connectivity lags, its user-friendly design, quick support response, and strong security measures empower teams to address problems promptly and ensure seamless customer communication.

Product Details

What Is AirDroid Remote Support?

AirDroid Remote Support is an innovative, cloud-based solution tailored for businesses and support teams to effectively manage remote devices. It provides functionalities such as live screen sharing, file transfers, and session recordings, enabling technicians to address issues in real-time. This platform is designed to minimize downtime, enhance response times, and facilitate secure communication between support agents and users. Its user-friendly nature makes it a perfect choice for small to medium-sized teams dealing with various devices and technical support inquiries.

AirDroid Remote Support Pricing

AirDroid Remote Support features several pricing tiers for both Business Products and Personal Products:

AirDroid Business:

  • Basic: Under $12/device/year

  • Standard: Under $21/device/year

  • Enterprise: Under $33/device/year

  • On-Premises Deployment: Custom pricing available

AirDroid Remote Support (Business):

  • Free: $0

  • Basic: Under $199/license/year

  • Standard: $599/license/year

  • Premium: Coming soon

AirDroid Personal:

  • Personal Plan: $3.99

  • Airdroid Cast: $2.49

  • Airdroid Parental Control: $9.99

  • Airdroid Remote Support (Personal): $2.49

If you require a personalized quote for AirDroid Remote Support for additional users or enterprise-level requirements, feel free to request one.

Please note that pricing may change over time.

AirDroid Remote Support Integrations

This software offers compatibility with various systems and platforms, including:

  • Zendesk

  • HubSpot

  • Shopify

  • PayPal

  • Stripe

You can view the AirDroid Remote Support demo to discover more about its integration capabilities.

Who Is AirDroid Remote Support For?

The AirDroid Remote Support software caters to a diverse array of industries and sectors, such as:

  • IT services

  • Customer support centers

  • Managed service providers

  • Software development firms

  • Healthcare organizations

  • Educational institutions and e-learning platforms

  • Retail businesses and e-commerce sites

Is AirDroid Remote Support Right For You?

This software is an excellent choice for businesses and support teams that require secure, real-time access to devices from a distance. With standout features like live screen sharing, file transfers, and session recording, it is particularly well-suited for IT services, customer support centers, and managed service providers. Teams looking for dependable connectivity and effective troubleshooting will appreciate its intuitive design and responsive customer service.

If you are still unsure whether AirDroid Remote Support meets your needs, please reach out to our customer support team at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Quick, secure screen sharing connection
  • ✔ Intuitive, easy-to-navigate interface
  • ✔ Responsive remote assistance performance

Cons

  • ✘ Too many notifications during screen sharing
  • ✘ Mobile app experience could be improved

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, AirDroid Remote Support does not currently provide an API.

The platform offers Business plans (Free, Basic, Standard, Premium) and Personal plans (AirDroid Personal, AirDroid Cast, AirDroid Parental Control, Remote Support), with pricing varying by plan and user needs. Contact us for a custom AirDroid Remote Support cost quote.

The software supports integration with multiple systems and platforms, including Zendesk, HubSpot, Shopify, PayPal, and Stripe.

Yes, AirDroid Remote Support offers a mobile app for iOS and Android.

AirDroid Remote Support features are suitable for IT services, customer support centers, managed service providers, software development companies, healthcare providers, education, and retail businesses.

The software provides support via email, ticket submission, and live chat.

AirDroid Remote Support is available in English.