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Aisera

Aisera revolutionizes corporate support through the use of AI-driven automation, conversational support, and integrated data intelligence. This solution aids te...

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Aisera revolutionizes corporate support through the use of AI-driven automation, conversational support, and integrated data intelligence. This solution aids te...

Watch Demo Get Pricing
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Product Overview

Aisera revolutionizes corporate support through the use of AI-driven automation, conversational support, and integrated data intelligence. This solution aids teams in minimizing manual tasks while boosting their response efficiency. Although some users find certain reports and dashboards challenging to navigate, its robust automation features and adherence to compliance standards render it a reliable option for optimizing operations.

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Product Details

What Is Aisera?

Aisera is an innovative cloud-based platform that leverages enterprise AI to assist organizations in automating their support systems, workflows, and service operations. It encompasses a variety of features including generative AI, conversational AI agents, workflow automation, and specialized large language models (LLMs). This solution caters to businesses aiming to enhance their IT support, HR processes, customer service, finance management, and interdepartmental workflows.

The platform empowers companies to minimize manual tasks, boost response efficiency, and provide scalable, AI-enhanced service and support solutions.

Aisera Pricing

The starting price for Aisera is $1 per year. For a personalized quote tailored to your business needs, please request a custom cost estimate.

Please note that pricing may vary.

Aisera Integrations

Aisera seamlessly integrates with a variety of third-party applications, including:

  • Slack software

  • Salesforce Engage software

  • Workday Adaptive Planning

  • Microsoft Teams

  • PagerDuty

  • Zendesk

  • GitHub

To explore its functionalities and potential compatibility with your existing systems, request a demo of Aisera.

Who Is Aisera For?

Aisera is designed for a diverse array of industries and sectors, such as:

  • Telecommunications and utilities

  • Pharmaceuticals and biotechnology

  • Manufacturing

  • Education

  • Logistics

  • Media and entertainment

  • Insurance

Is Aisera Right For You?

If you seek a robust AI-driven platform to enhance your enterprise service operations and automate support workflows, Aisera could be the solution you need. Organizations dealing with significant workloads in IT, HR, finance, or customer service can benefit from reduced response times and minimized manual effort while achieving intelligent and scalable support.

Aisera complies with the General Data Protection Regulation (GDPR) and holds certifications such as ISO/IEC 27001, SOC 2 Type II, and CSA STAR Level 1 within its security and governance framework.

Security and scalability are integral to the platform; data is encrypted both in transit and at rest, allowing Aisera to effectively manage global enterprise workloads.

If you are still uncertain about whether Aisera is the right fit for you, feel free to reach out to our customer support team at info@softwareseekers.com for assistance in making an informed choice.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✔ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✔ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Boosts productivity by automating repetitive support tasks
  • ✔ Reduces operational costs through workflow streamlining
  • ✔ Improves customer experience with fast, accurate responses

Cons

  • ✘ Requires extensive setup for optimal performance
  • ✘ Demands continuous tuning to meet business needs

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Aisera provides API access.

Aisera supports the English language.

Aisera pricing starts at $1 per year. Request a custom Aisera price quotation.

Aisera provides support via phone, email, live chat, and contact form.

Aisera integrates with Slack, Salesforce, Workday, Education tools, PagerDuty, Zendesk, and GitHub.

Aisera serves telecom and utilities, pharma and biotech, manufacturing, education, logistics, media and entertainment, and insurance sectors.

No, Aisera does not have a mobile app.