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Apizee

star star star star star 0.0 (0 reviews) | Customer Service Software · Contact Center Outsourcing

Enhance your communication with Apizee's real-time video, co-browsing, and screen sharing for seamless customer service and collaboration.

Product Overview

Apizee enhances communication by offering real-time video, co-browsing, and screen sharing capabilities. It caters to essential applications including customer support, field operations, meetings, and telehealth services. Although the responsiveness of support can differ depending on the situation, its secure framework and adaptable deployment options position it as a reliable choice for scalable remote collaboration.

Product Details
Customer Service Software Features
cancel Analytics
check_circle Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkSimplifies remote meetings with high-quality video conferencing
checkEnhances customer support through real-time visual communication
checkBoosts team collaboration and productivity across departments
Cons
closeRequires a stable, high-speed internet connection
closeOccasional video quality issues during streaming
User Reviews
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Frequently Asked Questions
Yes, Apizee provides API access.
Yes, Apizee offers a mobile app.
Apizee serves diverse industries such as insurance, financial services, retail, telecom and media, public administration, healthcare, utilities, and manufacturing.
Apizee provides support via contact form.
Apizee supports English and French languages.
Apizee offers four custom-priced plans—Customer Service, Field Service, Meeting, and Telehealth—based on organizational needs, user volume, and deployment type. Request a custom Apizee price quotation.
The platform integrates with major third-party tools, including ServiceNow, Salesforce, Zendesk, Talkdesk, Odigo, Leexi, and Genesys.
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