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Apizee

Apizee enhances communication by offering real-time video, co-browsing, and screen sharing capabilities. It caters to essential applications including customer...

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Apizee enhances communication by offering real-time video, co-browsing, and screen sharing capabilities. It caters to essential applications including customer...

Watch Demo Get Pricing
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Product Overview

Apizee enhances communication by offering real-time video, co-browsing, and screen sharing capabilities. It caters to essential applications including customer support, field operations, meetings, and telehealth services. Although the responsiveness of support can differ depending on the situation, its secure framework and adaptable deployment options position it as a reliable choice for scalable remote collaboration.

Product Details

What Is Apizee?

Apizee is a cloud-driven platform that provides real-time visual assistance tailored for customer support teams, field service experts, and telehealth practitioners. This software includes functionalities such as video calls, co-browsing, screen sharing, and annotation to improve remote teamwork. Organizations can visually diagnose problems, guide users through processes, and achieve quicker resolutions without needing to send personnel on-site.

By using Apizee, companies can enhance customer interactions while delivering secure and high-quality remote support across multiple sectors.

Apizee Pricing

The pricing structure for Apizee includes the following plans:

  • Customer service - Custom pricing

  • Field service - Custom pricing

  • Meeting - Custom pricing

  • Telehealth - Custom pricing

This pricing model is based on custom quotes tailored to each organization's unique needs, user numbers, and deployment requirements. To obtain a personalized cost estimate for your business, please request a custom quote from Apizee.

Please note: Pricing is subject to change.

Apizee Integrations

Apizee seamlessly integrates with various third-party applications, including:

  • ServiceNow HR

  • Salesforce customer success

  • Zendesk suite

  • Talkdesk

  • Odigo

  • Leexi

  • Genesys

To experience these integrations firsthand, consider watching a free demo of Apizee.

Who Is Apizee For?

The Apizee software caters to a diverse array of industries and sectors, such as:

  • Insurance

  • Financial services

  • Retail

  • Telecom and media

  • Public administration

  • Healthcare

  • Utilities and manufacturing

Is Apizee Right For You?

If you're seeking to enhance your customer interactions through effective visual support and remote communication, Apizee can assist your team in overcoming challenges like high service travel expenses and ineffective troubleshooting processes. With features like live video, co-browsing, and annotation tools, instant resolutions are within reach.

The platform complies fully with GDPR regulations, ensuring data security and the integrity of cross-border hosting. Built-in security measures and scalability provide enterprise-level encryption along with infrastructure suitable for global use.

If you're still uncertain whether Apizee fits your needs, reach out to our customer support team at info@softwareseekers.com for guidance in making the right choice.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✔ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✘ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Simplifies remote meetings with high-quality video conferencing
  • ✔ Enhances customer support through real-time visual communication
  • ✔ Boosts team collaboration and productivity across departments

Cons

  • ✘ Requires a stable, high-speed internet connection
  • ✘ Occasional video quality issues during streaming

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Apizee provides API access.

Yes, Apizee offers a mobile app.

Apizee serves diverse industries such as insurance, financial services, retail, telecom and media, public administration, healthcare, utilities, and manufacturing.

Apizee provides support via contact form.

Apizee supports English and French languages.

Apizee offers four custom-priced plans—Customer Service, Field Service, Meeting, and Telehealth—based on organizational needs, user volume, and deployment type. Request a custom Apizee price quotation.

The platform integrates with major third-party tools, including ServiceNow, Salesforce, Zendesk, Talkdesk, Odigo, Leexi, and Genesys.