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Appbot

Appbot serves as an all-in-one platform for aggregating reviews and analyzing sentiment, tailored specifically for mobile app developers and product teams. Alth...

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Appbot serves as an all-in-one platform for aggregating reviews and analyzing sentiment, tailored specifically for mobile app developers and product teams. Alth...

Watch Demo Get Pricing
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Product Overview

Appbot serves as an all-in-one platform for aggregating reviews and analyzing sentiment, tailored specifically for mobile app developers and product teams. Although it lacks in-depth social media monitoring capabilities, it shines in its ability to automatically categorize feedback and track sentiment with precision. With smooth integrations, teams can enhance their app store rankings efficiently.

Product Details

What Is Appbot?

Appbot is a dedicated software solution designed for gathering customer feedback. It consolidates reviews from prominent platforms such as the Apple App Store, Google Play, and Amazon. Utilizing sophisticated Natural Language Processing (NLP), it automatically organizes feedback into categories like Bugs and Feature Requests. With real-time sentiment analysis and automated reporting, Appbot empowers developers, product managers, and support teams to swiftly pinpoint critical issues, engage with users, and make informed decisions to enhance their mobile app performance.

Appbot Pricing

The starting price for Appbot is $49 per month for the Small plan, which accommodates one user and includes features such as tracking app ratings over time, analyzing review sentiment, creating topics and custom tags, custom dashboards, and integrations with Slack, Teams, and more. The additional pricing tiers are as follows:

  • Medium – $99/month

  • Large – Starting at $159/month

  • Premium – Starting at $479/month

Request a quote for Appbot to determine the most suitable plan for your requirements.

Please note: Pricing is subject to change.

Appbot Integrations

This software integrates with various systems and platforms, including:

  • Slack

  • Zendesk

  • Microsoft Teams

  • Freshdesk

Check out the Appbot demo to discover more about its integration capabilities.

Who Is Appbot For?

The Appbot software caters to a diverse array of industries, including:

  • Mobile app development

  • Product management

  • Customer support and success

  • Digital marketing agencies

  • Quality assurance (QA) teams

Is Appbot Right For You?

If your main objective is to excel in managing mobile app reputation, Appbot may be the ideal choice for you. It excels in eliminating the tedious task of sifting through thousands of reviews thanks to its proprietary NLP engine that comprehends app-specific nuances, including emojis and technical jargon. This makes it especially beneficial for rapidly growing tech firms and Fortune 100 companies that strive to maintain high star ratings across various global markets simultaneously.

If you're still uncertain whether Appbot is suitable for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
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✘ canned response
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✘ customer self service portal
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✔ omnichannel support software
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✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
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✘ call transfer and conferencing
✘ customer experience management
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✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✔ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
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✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
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✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Aggregates feedback from multiple platforms for quick insights
  • ✔ Helps to extract keywords and topics to identify user themes
  • ✔ Customizable dashboards and reports tailored to business metrics
  • ✔ Automated alerts for critical reviews and emerging trends

Cons

  • ✘ Data export options lack advanced filtering and formatting
  • ✘ Real-time monitoring may experience delays in insight delivery
  • ✘ Reporting tools have limited design and scheduling flexibility

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Appbot offers a comprehensive API for teams on the Large and Premium plans, allowing users to export data into their own custom dashboards or internal business intelligence tools.

Appbot does not have a dedicated mobile app. However, all plans allow users to monitor and analyze app reviews from iOS, Google Play, and Windows directly through mobile browsers for on-the-go access.

Appbot supports reviews in all major languages and can translate them into English for easier analysis by global teams.

Appbot integrates with multiple platforms, including Slack, Zendesk, Microsoft Teams, and Freshdesk.

The pricing for Appbot starts at $49/month for the Small plan, which includes 1 user and features such as app ratings over time, review sentiment analysis, topics and custom tags, custom dashboards, and integrations with Slack, Teams, and more. The Medium plan is $99/month, the Large plan starts from $159/month, and the Premium plan begins at $479/month. You can request an Appbot price quote to choose the best plan for your needs.

Appbot provides support through a detailed FAQ section and a contact form for all users.

The software is ideal for mobile app development teams, product managers, customer support and success teams, digital marketing agencies, and QA teams. Watch the Appbot demo to learn more about its integration capabilities.