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Appbot

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Boost your app's success with Appbot's automated feedback categorization and sentiment analysis, helping you enhance app store rankings effortlessly.

Product Overview

Appbot serves as an all-in-one platform for aggregating reviews and analyzing sentiment, tailored specifically for mobile app developers and product teams. Although it lacks in-depth social media monitoring capabilities, it shines in its ability to automatically categorize feedback and track sentiment with precision. With smooth integrations, teams can enhance their app store rankings efficiently.

Product Details
Customer Service Software Features
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cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
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Pros & Cons
Pros
checkAggregates feedback from multiple platforms for quick insights
checkHelps to extract keywords and topics to identify user themes
checkCustomizable dashboards and reports tailored to business metrics
checkAutomated alerts for critical reviews and emerging trends
Cons
closeData export options lack advanced filtering and formatting
closeReal-time monitoring may experience delays in insight delivery
closeReporting tools have limited design and scheduling flexibility
User Reviews
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Frequently Asked Questions
Yes, Appbot offers a comprehensive API for teams on the Large and Premium plans, allowing users to export data into their own custom dashboards or internal business intelligence tools.
Appbot does not have a dedicated mobile app. However, all plans allow users to monitor and analyze app reviews from iOS, Google Play, and Windows directly through mobile browsers for on-the-go access.
Appbot supports reviews in all major languages and can translate them into English for easier analysis by global teams.
Appbot integrates with multiple platforms, including Slack, Zendesk, Microsoft Teams, and Freshdesk.
The pricing for Appbot starts at $49/month for the Small plan, which includes 1 user and features such as app ratings over time, review sentiment analysis, topics and custom tags, custom dashboards, and integrations with Slack, Teams, and more. The Medium plan is $99/month, the Large plan starts from $159/month, and the Premium plan begins at $479/month. You can request an Appbot price quote to choose the best plan for your needs.
Appbot provides support through a detailed FAQ section and a contact form for all users.
The software is ideal for mobile app development teams, product managers, customer support and success teams, digital marketing agencies, and QA teams. Watch the Appbot demo to learn more about its integration capabilities.
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