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AppFollow

AppFollow empowers teams to keep an eye on feedback from app stores, oversee reviews, and evaluate app performance across various platforms by utilizing insight...

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AppFollow empowers teams to keep an eye on feedback from app stores, oversee reviews, and evaluate app performance across various platforms by utilizing insight...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

AppFollow empowers teams to keep an eye on feedback from app stores, oversee reviews, and evaluate app performance across various platforms by utilizing insights driven by artificial intelligence and automation. Though its main emphasis is on the app store environment, the centralized dashboards cater to product, marketing, and support teams within expanding and enterprise-level businesses that rely on apps, enabling them to make well-informed decisions and maintain visibility over their reputation.

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Product Details

What Is AppFollow?

AppFollow is a comprehensive software solution tailored for product teams, marketers, and customer support personnel who are focused on maintaining a strong presence in mobile and app stores. This platform offers various tools for monitoring user feedback, utilizing AI to analyze sentiment, automating responses to reviews, and tracking app store performance along with ASO metrics across different platforms. By centralizing reviews, insights, and reporting into a single interface, AppFollow enables teams to grasp user sentiment better, enhance collaboration, and make informed decisions that promote app growth and reputation management.

AppFollow Pricing

AppFollow provides the following subscription options:

  • Free: $0

  • Essential: $179/month

  • Team: $599/month

  • Enterprise: Custom pricing available

Request a customized pricing quote for your business from AppFollow today!

Please note that pricing may change over time.

AppFollow Integrations

This software seamlessly integrates with various systems and platforms, including:

  • Slack

  • Discord

  • Zendesk

  • Salesforce

  • Intercom

  • Tableau

Schedule a free demo of AppFollow to explore its integration capabilities further.

Who Is AppFollow For?

AppFollow is well-suited for numerous industries and sectors, such as:

  • Financial Services

  • Media

  • Mobile Gaming

  • Technology

Is AppFollow Right For You?

If you are part of a product, marketing, or support team responsible for managing app store presence, AppFollow is utilized by companies like eToro, NBCUniversal, G5 Entertainment, Supersonic/Unity, and Opera to effectively monitor user feedback and manage their reputations.

This platform is recognized as an AI-driven reputation management tool that is trusted by leading organizations; it holds ISO 27001 certification and complies with GDPR regulations. If your business requires a centralized system for handling app store feedback and communications, AppFollow could be an excellent fit; however, if managing app store feedback isn't a primary concern, it may be less applicable to your needs.

If you still have questions about whether AppFollow is suitable for you, please reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Keeps app-store feedback in one place
  • ✔ Information is easy to locate quickly
  • ✔ Works for beginners and experts alike

Cons

  • ✘ App-store integrations may take extra effort
  • ✘ Review exports across stores feel limited

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, AppFollow does not offer a dedicated mobile app.

The AppFollow price includes a Free plan at $0, an Essential plan at $179 per month, a Team plan at $599 per month, and an Enterprise option with custom pricing based on organizational needs. Get a detailed AppFollow cost breakdown tailored to your specific requirements.

Yes, AppFollow offers an API.

AppFollow features are used by a wide range of industries and sectors, including mobile gaming, financial, and media.

AppFollow offers support through email and a help center.

AppFollow integrates with multiple systems and platforms, including Zendesk, Slack software, and Discord software.

AppFollow primarily supports multiple languages including English.