AppFollow

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Communications Tools

Monitor app store feedback and track performance effortlessly with AppFollow's AI-driven insights and automation for informed decision-making.

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Product Overview

AppFollow empowers teams to keep an eye on feedback from app stores, oversee reviews, and evaluate app performance across various platforms by utilizing insights driven by artificial intelligence and automation. Though its main emphasis is on the app store environment, the centralized dashboards cater to product, marketing, and support teams within expanding and enterprise-level businesses that rely on apps, enabling them to make well-informed decisions and maintain visibility over their reputation.

Product Details

What Is AppFollow?

AppFollow is a comprehensive software solution tailored for product teams, marketers, and customer support personnel who are focused on maintaining a strong presence in mobile and app stores. This platform offers various tools for monitoring user feedback, utilizing AI to analyze sentiment, automating responses to reviews, and tracking app store performance along with ASO metrics across different platforms. By centralizing reviews, insights, and reporting into a single interface, AppFollow enables teams to grasp user sentiment better, enhance collaboration, and make informed decisions that promote app growth and reputation management.

AppFollow Pricing

AppFollow provides the following subscription options:

Free: $0
Essential: $179/month
Team: $599/month
Enterprise: Custom pricing available

Request a customized pricing quote for your business from AppFollow today!

Please note that pricing may change over time.

AppFollow Integrations

This software seamlessly integrates with various systems and platforms, including:

Slack
Discord
Zendesk
Salesforce
Intercom
Tableau

Schedule a free demo of AppFollow to explore its integration capabilities further.

Who Is AppFollow For?

AppFollow is well-suited for numerous industries and sectors, such as:

Financial Services
Media
Mobile Gaming
Technology

Is AppFollow Right For You?

If you are part of a product, marketing, or support team responsible for managing app store presence, AppFollow is utilized by companies like eToro, NBCUniversal, G5 Entertainment, Supersonic/Unity, and Opera to effectively monitor user feedback and manage their reputations.

This platform is recognized as an AI-driven reputation management tool that is trusted by leading organizations; it holds ISO 27001 certification and complies with GDPR regulations. If your business requires a centralized system for handling app store feedback and communications, AppFollow could be an excellent fit; however, if managing app store feedback isn't a primary concern, it may be less applicable to your needs.

If you still have questions about whether AppFollow is suitable for you, please reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkKeeps app-store feedback in one place

checkInformation is easy to locate quickly

checkWorks for beginners and experts alike

Cons

closeApp-store integrations may take extra effort

closeReview exports across stores feel limited

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Frequently Asked Questions

No, AppFollow does not offer a dedicated mobile app.

The AppFollow price includes a Free plan at $0, an Essential plan at $179 per month, a Team plan at $599 per month, and an Enterprise option with custom pricing based on organizational needs. Get a detailed AppFollow cost breakdown tailored to your specific requirements.

Yes, AppFollow offers an API.

AppFollow features are used by a wide range of industries and sectors, including mobile gaming, financial, and media.

AppFollow offers support through email and a help center.

AppFollow integrates with multiple systems and platforms, including Zendesk, Slack software, and Discord software.

AppFollow primarily supports multiple languages including English.

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