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Askly

Askly streamlines communication with customers by integrating AI-driven translation alongside a consolidated inbox for web and social media platforms. While som...

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Askly streamlines communication with customers by integrating AI-driven translation alongside a consolidated inbox for web and social media platforms. While som...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Askly streamlines communication with customers by integrating AI-driven translation alongside a consolidated inbox for web and social media platforms. While some users mention that the customization features for widgets are not as extensive as those found in enterprise solutions, the platform’s capability to handle over 30 languages in real-time is a significant advantage for expanding e-commerce internationally.

Product Details

What Is Askly?

Askly is a cloud-based platform designed for customer support, specifically tailored for e-commerce businesses and service providers. It facilitates global communication by breaking down language barriers. With the ability to chat in more than 30 languages through real-time Neural Machine Translation, it guarantees interactions that feel native to users. By aggregating messages from websites, Facebook, and Instagram into one unified view, Askly enhances workflow efficiency and minimizes response times, empowering small teams to effectively boost international sales.

Askly Pricing

The provider presents various pricing plans for Askly to accommodate businesses of different scales:

  • Freemium: Free (14-day trial)

  • Starter: €78/month

  • Business: €139/month

  • Flex: €513/month

  • Smart: €799/month

  • Custom: €959 - €2990/month

Request a customized quote for your Askly pricing today!

Please note that prices may vary.

Askly Integrations

This software seamlessly integrates with various platforms and systems, including:

  • WooCommerce

  • Shopify

  • Wix

  • Magento

  • PrestaShop

  • ShopRoller

Watch the Askly demo to discover more about its integration capabilities.

Who Is Askly For?

The Askly software is perfect for numerous industries and sectors, such as:

  • E-commerce

  • Hospitality

  • Electronics

  • Beauty and cosmetics

  • Sports

  • Home and garden

Is Askly Right For You?

This platform is particularly beneficial for e-commerce retailers and hospitality providers looking to venture into global markets without the need for multilingual personnel. A key feature is its Human-in-the-Loop AI translation, which generates responses at a native level for agents to review, ensuring precision and fostering trust. If your aim is to enhance cross-border sales while keeping your support team streamlined, Askly provides a significant competitive edge.

If you're still uncertain whether Askly meets your needs, reach out to our customer support team at info@softwareseekers.com for assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✔ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Real-time multilingual translation support
  • ✔ Unified social media inbox
  • ✔ Zero code installation process

Cons

  • ✘ Limited widget design customization
  • ✘ Strict monthly message limits

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, Askly does not currently provide public documentation for an open REST API.

Typical users include businesses in e-commerce, hospitality, electronics, beauty, sports, and home and garden sectors.

Askly offers support via live chat, AI chat, and FAQs.

Askly integrates with major platforms, including Shopify, WooCommerce, Wix, Magento, ShopRoller, and PrestaShop.

Yes, Askly provides a mobile application available for both iOS and Android devices, allowing agents to reply to messages on the go.

Askly offers Freemium, Starter (€78/month), Business (€139/month), Flex (€513/month), Smart (€799/month), and Custom (€959 - €2990/month) plans. For a custom Askly pricing estimate, contact us.

Askly is available in English, Estonian, and Polish.