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Assembled

Assembled offers a scheduling solution powered by artificial intelligence, designed to deliver accurate staffing predictions. This helps teams improve their wor...

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Assembled offers a scheduling solution powered by artificial intelligence, designed to deliver accurate staffing predictions. This helps teams improve their wor...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Assembled offers a scheduling solution powered by artificial intelligence, designed to deliver accurate staffing predictions. This helps teams improve their workforce efficiency while achieving service-level goals. With its advanced predictive analytics and automated processes, the platform enhances visibility across operations. Although the initial configuration might demand some effort, it facilitates efficient scheduling and sustained productivity for expanding businesses.

Product Details

What Is Assembled?

Assembled is a cloud-driven workforce management solution tailored for overseeing both Artificial Intelligence (AI) and human support teams. This platform consolidates forecasting, scheduling, and analytics into one cohesive system. By utilizing sophisticated AI technology, it allows organizations to anticipate staffing requirements, uphold service standards, and enhance labor cost efficiency. Furthermore, Assembled guarantees enterprise-level security and offers real-time assistance to support agents, empowering them to address inquiries swiftly.

Assembled Pricing

The pricing for Assembled varies according to the chosen plan and the size of your team.

  • Assembly AI:

    • AI Agent: Custom price

    • AI Copilot: Custom price

    • AI agent + Copilot: Custom price

    • Vendor (BPO) Management: Custom price

  • Workforce Management:

    • Core: Custom price

    • Pro: Custom price

    • Enterprise: Custom price

For a tailored pricing quote for your organization, please request a personalized Assembled pricing estimate.

Assembled Integrations

This software is compatible with various platforms, including:

  • Amazon Connect

  • Five9

  • Confluence

  • Genesys

  • HiBob

Schedule a complimentary Assembled demo to discover more about its integration options.

Who Is Assembled For?

The Assembled platform is well-suited for a diverse array of sectors, including:

  • Financial services

  • Healthcare

  • Insurance

  • E-commerce

  • Retail

Is Assembled Right For You?

If you seek an AI-driven solution for managing the scheduling and forecasting of support teams, then Assembled is an excellent option. It provides unique workforce management features that promote an even distribution of tasks. Additionally, it includes enterprise-grade compliance with standards such as SOC 2, GDPR, and HIPAA, ensuring secure data handling for industries with strict regulations. Trusted by organizations like Stripe, this platform effectively supports expanding global support teams that prioritize automation and operational effectiveness.

If you still have questions about Assembled, feel free to reach out to our support team at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✔ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Strong AI-driven forecasting and scheduling features
  • ✔ Robust integration ecosystem with major support platforms
  • ✔ Real-time dashboards for better operational visibility

Cons

  • ✘ Should offer better support for outbound calls
  • ✘ Time-off requests service needs improvement

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

It is primarily available in English.

Assembled price falls in three categories: workforce management, vendor management, and assembled AI. All these include varying custom bundles to meet user requirements. Request a personalized Assembled pricing quote for your business.

No, the software doesn’t offer a mobile app.

It offers support via a help desk and live chat.

Yes, Assembled provides an API that allows teams to build custom workflows and integrate external systems.

Customer support teams, operations managers, contact centers, and enterprise service departments in finance, retail, healthcare, and e-commerce industries use Assembled software.

It integrates with Zendesk, Intercom, Salesforce Service Cloud, Dialpad, Amazon Connect, Five9, Aircall, and more.