logo

Atomicwork

Atomicwork provides service management enhanced by AI, designed to optimize internal support for IT, HR, and business departments. While a few users mention tha...

0.00 | 0 Reviews

Atomicwork provides service management enhanced by AI, designed to optimize internal support for IT, HR, and business departments. While a few users mention tha...

Product Overview

Atomicwork provides service management enhanced by AI, designed to optimize internal support for IT, HR, and business departments. While a few users mention that the AI assistant occasionally overlooks context, Atomicwork still features user-friendly workflows and self-service options within well-known tools. This platform distinguishes itself as an effective choice for consolidating and automating support within enterprises.

Product Details

What Is Atomicwork?

Atomicwork is a comprehensive service management platform that aims to streamline internal support functions across various departments, including Information Technology (IT), Human Resources (HR), finance, and more. It features an Artificial Intelligence (AI) assistant that allows employees to submit service requests directly through their collaboration tools.

This platform also automates the processes of routing and approvals while facilitating incident and request tracking. By doing so, it minimizes manual coordination, accelerates response times, and enables teams to concentrate on more significant tasks instead of routine operational duties.

Atomicwork Pricing

The software comes with several pricing tiers tailored to different organizational sizes and requirements:

  • Professional: Starting at $90 per employee per year

  • Business: Custom pricing available

  • Enterprise: Custom pricing available

Reach out to us for a customized quote on Atomicwork pricing for your organization today.

Please note that pricing may change over time.

Atomicwork Integrations

This platform allows integration with a variety of systems and tools, including:

  • Okta

  • Azure AD

  • Microsoft Intune

  • Microsoft SharePoint

  • Jira software

  • Lansweeper

Book a complimentary demo of Atomicwork to explore its integration features further.

Who Is Atomicwork For?

The Atomicwork software is suitable for a diverse array of industries and sectors, such as:

  • Education

  • Manufacturing

  • Health

  • Retail

  • Finance

Is Atomicwork Right For You?

If you find yourself dealing with sluggish request resolutions, disjointed support systems, or manual workflows between departments, Atomicwork could be the solution you need. It consolidates service operations and automates repetitive tasks.

This alleviates the burden on IT and HR teams while enhancing the overall employee experience. Additionally, for organizations focused on compliance and enterprise-level security, Atomicwork’s adherence to standards such as SOC 2, HIPAA, GDPR, among others, can be a significant advantage.

If you are still uncertain whether Atomicwork is the right choice for you, please contact our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

analytics
live chat
workflows
api access
mobile crm
purchasing
cloud based
node editing
self service
phone support
web filtering
call recording
call scripting
contact center
issue tracking
knowledge base
sales tracking
sla management
call monitoring
canned response
case management
crm integration
data encryption
lead generation
lead management
mlops platforms
reporting audit
task management
automation tools
canned responses
customer profile
customer support
email management
order management
queue management
sales automation
security measure
speech analytics
ticketing system
activity tracking
client management
customer feedback
customer profiles
real time preview
sales forecasting
ticket management
activity dashboard
contact management
help desk software
internal ticketing
live chat software
predictive dialing
project scheduling
selfservice portal
service management
alertsnotifications
analytics reporting
automated responses
automation chatbots
automation workflow
calendar scheduling
collaboration tools
customer management
document management
email phone support
employee engagement
feedback management
firewall protection
incident management
loyalty and rewards
omnichannel support
phishing prevention
real time dashboard
reporting analytics
security compliance
self service portal
threat intelligence
vector importexport
welding and merging
workflow automation
call center software
integration with crm
inventory management
knowledge management
omni channel support
ticketing management
warehouse management
active learning tools
billing and invoicing
crm integration tools
customer segmentation
escalation management
inside sales software
it service management
multi channel support
work order management
call center management
data labeling software
deep learning software
generative ai software
opportunity management
sales enablement tools
security data handling
analytics and reporting
contact center software
customer servicesupport
customizable dashboards
file sharing management
knowledge base software
real time communication
remote support software
reporting and analytics
sla management software
social media management
supply chain management
synthetic data software
task project management
ai automation governance
compliance risk controls
customer feedback survey
deal pipeline management
social media integration
vulnerability management
contact center management
customer feedback surveys
customer service software
customer support software
live chat crm integration
machine learning software
mobile payments invoicing
natural language dialogue
online portal for tenants
sales pipeline management
small business scheduling
channel initiation support
contact center outsourcing
customer feedback profiles
customer support ticketing
integrations extensibility
sales engagement platforms
account management software
ai integrated crm solutions
anti virus and anti malware
business process management
customer service automation
feedback analytics software
knowledge base self service
multi factor authentication
sales acceleration software
video surveillance software
call center queue management
call reporting and analytics
customer self service portal
integration with other tools
omnichannel support software
self service portal software
sf customer service software
task and activity management
task assignment and tracking
customer communications tools
customer feedback and surveys
deterministic execution layer
remote video support software
security audits and reporting
appointment booking management
automated appointment reminder
barcode and qr code generation
call transfer and conferencing
customer experience management
customer self service software
escalation management software
interactive voice response ivr
call center management software
collaboration and communication
content and document management
conversational support software
crm integrated support software
customer communication tracking
other customer service software
analytics and reporting software
appointment managementscheduling
automated responses and chatbots
customer feedback sla management
integration with marketing tools
analytics and analytics reporting
configuration management database
integration with third party apps
voicemail and callback management
digital customer service platforms
knowledge base self service portal
conversational intelligence software
customer relationship management crm
customer service automation software
omnichannel customer support software
multilingual customer support software
data science machine learning platforms
enterprise feedback management software
chatbots automated responses and chatbots
omnichannel support multi channel support
integration with help desk and support systems
knowledge base content creation and management

Pros

  • Provide AI‑powered self‑service support
  • Facilitate ticket deflection and faster request resolution
  • Offer no‑code workflow automation

Cons

  • Integration issues may affect the overall experience
  • Limited customization options hinder flexibility

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Atomicwork.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, Atomicwork doesn’t offer a mobile app.

Yes, Atomicwork provides API.

Atomicwork price is offered via a Professional plan starting $90/year/employee, plus custom-priced Business and Enterprise plans depending on the organization’s size and needs. Request a personalized Atomicwork cost today.

Businesses in the education, manufacturing, health, retail, and finance sectors can benefit the most from Atomicwork features.

The software supports English language.

Atomicwork offers support through tickets, email, and phone.

Atomicwork integrates with tools such as Okta, Azure AD, Intune, SharePoint, and more.