logo

Awesome Support

Awesome Support software provides a flexible helpdesk solution for WordPress, ensuring total control over your data and allowing for unlimited ticket management...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

Awesome Support software provides a flexible helpdesk solution for WordPress, ensuring total control over your data and allowing for unlimited ticket management...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Awesome Support software provides a flexible helpdesk solution for WordPress, ensuring total control over your data and allowing for unlimited ticket management. Although it does not feature a dedicated mobile application, the platform's comprehensive library of add-ons and the ability to accommodate an unlimited number of agents make it an adaptable option for enhancing support services.

Product Details

What Is Awesome Support?

Awesome Support is an all-encompassing helpdesk plugin for WordPress, crafted to facilitate customer service tasks directly on your website. It offers unlimited ticketing and agent functionalities, allowing for expandable support without incurring per-seat charges. With features like automatic ticket distribution and secure data ownership, it effectively addresses privacy issues often associated with SaaS solutions. This software is suitable for businesses of all sizes that are in search of a fully integrated, on-premises support system.

Awesome Support Pricing

The pricing structure for Awesome Support is outlined below:

  • Standard - $149/year

  • Pro - $229/year

  • Enterprise - $289/year

  • Agency - $409/year

Contact us for a personalized quote regarding Awesome Support costs.

Please note that pricing may vary.

Awesome Support Integrations

This software is compatible with various systems and platforms, including:

  • WooCommerce

  • Zapier software

Schedule a complimentary demo of Awesome Support to discover more about its integration options.

Who Is Awesome Support For?

Awesome Support caters to a diverse array of industries and sectors, such as:

  • Information Technology (IT)

  • Real estate

  • Travel and tourism

  • Retail

  • Healthcare

Is Awesome Support Right For You?

If you value data privacy and seamless WordPress integration, Awesome Support could be an excellent choice. Its key feature allows you to operate your own helpdesk with unlimited agents and tickets, thereby avoiding the steep per-seat fees typical of cloud-based competitors. This makes it particularly advantageous for growing businesses that require stringent control over their customer data. The platform's reputation as a flexible, feature-rich plugin backed by WordPress professionals solidifies its position as a strong option.

If you're still uncertain about whether Awesome Support is the right solution for you and seek expert guidance to make an informed choice, please reach out to us at info@softwareseekers.com.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Seamless integration with WooCommerce stores
  • ✔ Highly customizable email notification templates
  • ✔ Extensive library of premium add-ons

Cons

  • ✘ Slower backend with much data
  • ✘ No native mobile app available

Price

Professional

$149

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Awesome Support.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, it does not offer a mobile app.

Yes, Awesome Support software provides an API.

The platform offers four pricing tiers: Standard at $149/year, Pro at $229/year, Enterprise at $289/year, and Agency at $409/year. You can also request a personalized Awesome Support price quote now.

The software offers an FAQs forum, email, and phone support.

Businesses across various industries, including healthcare, real estate, travel and tourism, retail, and IT, benefit from Awesome Support features.

The software offers flexible integration capabilities, connecting seamlessly with platforms like WooCommerce as well as automation tools such as Zapier.

The platform is primarily available in English.