Awesome Support

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Communications Tools

Transform your WordPress site with Awesome Support, the versatile helpdesk solution for unlimited ticket management and complete data ownership.

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Product Overview

Awesome Support software provides a flexible helpdesk solution for WordPress, ensuring total control over your data and allowing for unlimited ticket management. Although it does not feature a dedicated mobile application, the platform's comprehensive library of add-ons and the ability to accommodate an unlimited number of agents make it an adaptable option for enhancing support services.

Product Details

What Is Awesome Support?

Awesome Support is an all-encompassing helpdesk plugin for WordPress, crafted to facilitate customer service tasks directly on your website. It offers unlimited ticketing and agent functionalities, allowing for expandable support without incurring per-seat charges. With features like automatic ticket distribution and secure data ownership, it effectively addresses privacy issues often associated with SaaS solutions. This software is suitable for businesses of all sizes that are in search of a fully integrated, on-premises support system.

Awesome Support Pricing

The pricing structure for Awesome Support is outlined below:

Standard - $149/year
Pro - $229/year
Enterprise - $289/year
Agency - $409/year

Please note that pricing may vary.

Awesome Support Integrations

This software is compatible with various systems and platforms, including:

WooCommerce
Zapier software

Schedule a complimentary demo of Awesome Support to discover more about its integration options.

Who Is Awesome Support For?

Awesome Support caters to a diverse array of industries and sectors, such as:

Information Technology (IT)
Real estate
Travel and tourism
Retail
Healthcare

Is Awesome Support Right For You?

If you value data privacy and seamless WordPress integration, Awesome Support could be an excellent choice. Its key feature allows you to operate your own helpdesk with unlimited agents and tickets, thereby avoiding the steep per-seat fees typical of cloud-based competitors. This makes it particularly advantageous for growing businesses that require stringent control over their customer data. The platform's reputation as a flexible, feature-rich plugin backed by WordPress professionals solidifies its position as a strong option.

If you're still uncertain about whether Awesome Support is the right solution for you and seek expert guidance to make an informed choice, please reach out to us at info@softwareseekers.com.

Customer Service Software Features

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Pros & Cons

Pros

checkSeamless integration with WooCommerce stores

checkHighly customizable email notification templates

checkExtensive library of premium add-ons

Cons

closeSlower backend with much data

closeNo native mobile app available

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Frequently Asked Questions

No, it does not offer a mobile app.

Yes, Awesome Support software provides an API.

The platform offers four pricing tiers: Standard at $149/year, Pro at $229/year, Enterprise at $289/year, and Agency at $409/year. You can also request a personalized Awesome Support price quote now.

The software offers an FAQs forum, email, and phone support.

Businesses across various industries, including healthcare, real estate, travel and tourism, retail, and IT, benefit from Awesome Support features.

The software offers flexible integration capabilities, connecting seamlessly with platforms like WooCommerce as well as automation tools such as Zapier.

The platform is primarily available in English.

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