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BeyondTrust

star star star star star 0.0 (0 reviews) | Customer Service Software · Co-Browsing Software

Enhance your organization's security with BeyondTrust's enterprise-grade identity and access solutions, ensuring control and reducing cyber risks effectively.

Product Overview

BeyondTrust provides robust solutions for identity and access security, enabling businesses to manage privileged accounts effectively and minimize cyber risks throughout their IT landscapes. Although the interface may present a learning curve for newcomers, its features for secure remote access and threat detection establish it as a dependable option for enterprises that emphasize security and regulatory compliance.

Product Details
Customer Service Software Features
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Pros & Cons
Pros
checkProvides holistic identity and privileged access visibility
checkIntegrated platform with seamless third‑party integrations
checkRemote access without VPN simplifies secure connectivity
Cons
closeCan be complex to configure for first‑time users
closeInterface and navigation may feel unintuitive at times
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Frequently Asked Questions
BeyondTrust supports integration with multiple systems and platforms, including Okta, ServiceNow, Splunk Enterprise, Kubernetes, and Tenable Cloud Security.
BeyondTrust software supports multiple languages. The Privileged Remote Access user interface is available in English, Spanish, Dutch, French, German, Italian, Japanese, Russian, Polish, Simplified Chinese, and Traditional Chinese. Remote Support real-time chat translates German, Spanish (Latin and European), Finnish, French, Italian, Japanese, Dutch, Polish, Portuguese (Brazil and Portugal), Russian, Swedish, Turkish, and Chinese.
Yes, BeyondTrust offers a dedicated mobile app.
BeyondTrust features are used by IT administrators, security teams, service desk staff, and compliance officers across enterprise organizations.
BeyondTrust provides flexible pricing structured around unique business demands. Get a detailed BeyondTrust cost breakdown to make an informed decision.
Yes, BeyondTrust offers an API.
BeyondTrust offers Technical Support for customers with a valid maintenance contract. Premium Support provides 24/7 assistance for Severity 1 issues and weekday coverage for Severity 2 and 3. Support is available via the Customer Portal and phone, with all cases triaged to the appropriate product specialist.
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