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BigRadar

BigRadar enables sales and support teams to streamline customer communications through chat, email, and WhatsApp, greatly enhancing lead conversion rates. Altho...

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BigRadar enables sales and support teams to streamline customer communications through chat, email, and WhatsApp, greatly enhancing lead conversion rates. Altho...

Watch Demo Get Pricing
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Product Overview

BigRadar enables sales and support teams to streamline customer communications through chat, email, and WhatsApp, greatly enhancing lead conversion rates. Although the basic analytics feature limits comprehensive reporting, its incredibly fast Shared Team Inbox boosts agent productivity. This positions it as a perfect, efficient choice for companies aiming for swift customer interaction.

Product Details

What Is BigRadar?

BigRadar is an innovative cloud-based multichannel platform aimed at improving customer support and increasing sales for businesses of all sizes. It provides a comprehensive suite of features focused on conversational assistance, serving as a central hub for all customer interactions. With its Shared Team Inbox, this software optimizes agent workflow and enhances team efficiency. The integrated Chatbots and Live Chat functionalities are designed to automate lead qualification, enabling businesses to convert more high-intent visitors into customers instantly.

BigRadar Pricing

There are several pricing plans available for BigRadar:

  • Basic: Free forever

  • Essentials: ₹3,500/month

  • Enterprise: Custom pricing

A free trial is also offered. Reach out today to get a personalized pricing quote for your business!

Please note that prices may change.

BigRadar Integrations

This software enables integration with various systems and platforms, including WhatsApp. Schedule a free demo of BigRadar to discover more about its integration features.

Who Is BigRadar For?

BigRadar is well-suited for numerous industries and sectors, such as:

  • Marketing

  • Sales

  • Support services

  • Financial services

  • Commercial real estate

  • Aviation

  • Hospitality

Is BigRadar Right For You?

If your organization requires a consolidated platform to oversee customer interactions and stimulate sales growth, then BigRadar could be the ideal solution. It tackles significant issues like slow responses to prospects and low lead conversion rates. With scalability and security in mind, the software employs robust electronic security protocols and is compliant with GDPR to safeguard sensitive data.

Endorsed by prominent brands such as Meesho and Hyatt, BigRadar enhances engagement, simplifies communication, and is recognized as an Official WhatsApp Partner.

If you are still uncertain whether BigRadar suits your needs, feel free to reach out to our customer support team at info@softwareseekers.com for more assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Unified communication across multiple channels
  • ✔ Customizable messenger aligns with branding
  • ✔ Automated emails boost customer engagement

Cons

  • ✘ Limited advanced automation for complex workflows
  • ✘ Fewer third-party integrations than competitors

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, BigRadar does not currently offer a mobile app.

Yes, BigRadar offers an API.

BigRadar offers a free Basic plan, Essentials (₹3,500/month), and an Enterprise custom option. Get in touch for a personalized BigRadar cost estimate.

The software is available in English.

BigRadar integrates with WhatsApp.

BigRadar features make it ideal for users in marketing, sales, support services, financial services, commercial real estate, aviation, and hospitality industries.

BigRadar offers support through email and phone.