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BizRatings

BizRatings provides organizations with enhanced visibility into customer satisfaction by utilizing verified surveys, performance metrics, and clear reputation m...

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BizRatings provides organizations with enhanced visibility into customer satisfaction by utilizing verified surveys, performance metrics, and clear reputation m...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

BizRatings provides organizations with enhanced visibility into customer satisfaction by utilizing verified surveys, performance metrics, and clear reputation monitoring. Although the depth of reporting may not be comprehensive, it is designed to assist service-oriented businesses and small to medium-sized teams that require organized feedback and trustworthy indicators of service excellence.

Product Details

What Is BizRatings?

BizRatings is a software solution focused on customer feedback and reputation management. It caters to businesses looking for organized tools for CSAT, NPS, and generating reviews. The platform automates survey distribution, gathers immediate client feedback, and offers technician-level scoring along with reverse CSAT features. Additionally, it assists users in acquiring external reviews on platforms such as Google and Facebook. With its reporting dashboards and review indexing features, BizRatings empowers businesses to gain insights into client relationships and improve their online image.

BizRatings Pricing

BizRatings presents several pricing plans:

  • Basic CSAT Plan: Free for 1-50 employees

  • Premium CSAT Plan: $199 per office per month for 1-50 employees

  • ConnectWise/Halo Enhanced Premium CSAT Plan: $129 per instance per month

Request a customized pricing quote for BizRatings tailored to your business needs today!

Please note that pricing may vary.

BizRatings Integrations

The software seamlessly integrates with various systems and platforms, including:

  • Slack

  • Zapier

  • Quickbooks

  • Webhook

  • Twilio

Schedule a complimentary demo of BizRatings to explore its integration options further.

Who Is BizRatings For?

BizRatings is well-suited for a diverse array of industries and service providers, such as:

  • Managed service providers

  • IT services

  • Professional services firms

  • Technology companies

  • Business service providers

Is BizRatings Right For You?

If you're a business aiming to gather real-time customer insights, manage unverified reviews, and enhance your online reputation, BizRatings provides tools centered around CSAT surveys and verified feedback. Thousands of registered clients, including Live Consulting and DPC Technology, utilize its platform for reliable customer insights.

This software could be an excellent choice if you want to boost visibility on major search engines, direct customers to external review sites, and transform genuine feedback into improved SEO results. It aids organizations in evaluating client relationships and assessing whether their reputation strategies align with current demands.

If you're still uncertain about whether BizRatings is the right solution for you, please reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ High survey response rates improve feedback quality
  • ✔ Simplifies review collection on Google and Facebook
  • ✔ Real-time notifications help address low scores quickly

Cons

  • ✘ Integration may require third-party API connections
  • ✘ The interface design can feel outdated to some users

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

BizRatings integrates with multiple systems and platforms, including Quickbooks, Slack software, and Zapier software.

No, BizRatings does not offer a dedicated mobile app.

No, BizRatings does not offer an API.

BizRatings price plans include the Basic CSAT Plan, which starts for free; the Premium CSAT Plan, starting at $199/office/month; and the ConnectWise/Halo Enhanced Premium CSAT Plan, beginning at $129/instance/month. Get a detailed BizRatings cost breakdown tailored to your specific requirements.

BizRatings features are used by a wide range of industries and service providers, including professional services firms, managed service providers, and IT services.

BizRatings primarily supports the English language.

BizRatings offers support through phone and email.