Chaport

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Boost your team's productivity with Chaport, the all-in-one customer messaging platform that unifies live chat, social media, and email in one inbox.

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Product Overview

Chaport serves as a comprehensive customer messaging solution that integrates live chat, social media, and email into a single inbox. Although it offers basic AI capabilities, reporting features, and complete help desk functionalities, its user-friendly design enhances efficiency and provides excellent assistance for sales, support, and lead generation teams.

Product Details

What Is Chaport?

Chaport is an innovative, multi-channel customer communication platform designed to help businesses interact with their website visitors and clients in real-time. It features a consolidated inbox that gathers conversations from multiple channels—including the live chat widget on your site, email, Facebook Messenger, and Telegram—enabling operators to handle all support and sales requests from a single interface. Chaport offers various functionalities such as automated chatbots, proactive chat invitations, and comprehensive visitor tracking to enhance conversion rates and improve operational efficiency.

Chaport Pricing

The pricing structure for Chaport includes the following options:

Free: €0 (includes 2 operators)
Pro: €39/month (includes 4 operators)
Unlimited: €129/month (includes unlimited operators)

A 14-day free trial is available.

Request a tailored price quote for your business today!

Note: Pricing may vary.

Chaport Integrations

Chaport can integrate with numerous software applications, such as:

Facebook
Telegram
Viber
WordPress

Who Is Chaport For?

This platform is well-suited for a variety of sectors, including:

E-commerce
Hospitality
SaaS companies
Real estate
Web hosting / IT Services

Is Chaport Right For You?

If you are in search of a robust multi-channel live chat solution that is easy to implement and user-friendly for agents, Chaport is an excellent choice. Its primary advantage lies in the Unified Inbox feature, which allows agents to address inquiries from the website, email, and social media platforms like Telegram and Viber all from one location. Additionally, the platform provides essential conversion tools such as Proactive Auto-Invitations and Typing Insights (the ability to see what a visitor types before they send it), giving your team an edge in minimizing response times and increasing sales conversions.

If you still have questions about whether Chaport is the right fit for you, please reach out to our support team at info@softwareseekers.com for more assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkIntuitive interface resembles a modern messenger app, simplifying agent use

checkUnified Inbox centralizes communication from web, email, and social channels

checkMobile and desktop apps ensure agents can respond from any location

Cons

closeCustomization options on the chat widget can be basic for entry-level users

closeOccasional technical glitches or notification delays are reported

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Frequently Asked Questions

Chaport provides customer support via Live Chat, Email/Help Desk, and a Knowledge Base, with user reviews frequently praising the support team's responsiveness and knowledge.

Yes, Chaport offers a mobile app.

Chaport offers a Free plan (€0 for 2 operators), Pro (€39/month for 4 operators), and Unlimited (€129/month for unlimited operators). A 14-day free trial is available. You can request a personalized Chaport cost quote for your business today.

The Chaport chat widget automatically supports over 30 languages, detecting the visitor's native language to provide a localized experience.

Chaport is ideal for e‑commerce, hospitality, SaaS companies, real estate, and web hosting or IT service providers.

Chaport integrates with Facebook, Telegram, Viber, Email, and WordPress. You can request a free demo to explore all integration options.

Yes, Chaport software offers an API.

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