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Chaport

Chaport serves as a comprehensive customer messaging solution that integrates live chat, social media, and email into a single inbox. Although it offers basic A...

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Chaport serves as a comprehensive customer messaging solution that integrates live chat, social media, and email into a single inbox. Although it offers basic A...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Chaport serves as a comprehensive customer messaging solution that integrates live chat, social media, and email into a single inbox. Although it offers basic AI capabilities, reporting features, and complete help desk functionalities, its user-friendly design enhances efficiency and provides excellent assistance for sales, support, and lead generation teams.

Product Details

What Is Chaport?

Chaport is an innovative, multi-channel customer communication platform designed to help businesses interact with their website visitors and clients in real-time. It features a consolidated inbox that gathers conversations from multiple channels—including the live chat widget on your site, email, Facebook Messenger, and Telegram—enabling operators to handle all support and sales requests from a single interface. Chaport offers various functionalities such as automated chatbots, proactive chat invitations, and comprehensive visitor tracking to enhance conversion rates and improve operational efficiency.

Chaport Pricing

The pricing structure for Chaport includes the following options:

  • Free: €0 (includes 2 operators)

  • Pro: €39/month (includes 4 operators)

  • Unlimited: €129/month (includes unlimited operators)

A 14-day free trial is available.

Request a tailored price quote for your business today!

Note: Pricing may vary.

Chaport Integrations

Chaport can integrate with numerous software applications, such as:

  • Facebook

  • Telegram

  • Viber

  • WordPress

Contact us for a complimentary Chaport demo to explore its integration capabilities.

Who Is Chaport For?

This platform is well-suited for a variety of sectors, including:

  • E-commerce

  • Hospitality

  • SaaS companies

  • Real estate

  • Web hosting / IT Services

Is Chaport Right For You?

If you are in search of a robust multi-channel live chat solution that is easy to implement and user-friendly for agents, Chaport is an excellent choice. Its primary advantage lies in the Unified Inbox feature, which allows agents to address inquiries from the website, email, and social media platforms like Telegram and Viber all from one location. Additionally, the platform provides essential conversion tools such as Proactive Auto-Invitations and Typing Insights (the ability to see what a visitor types before they send it), giving your team an edge in minimizing response times and increasing sales conversions.

If you still have questions about whether Chaport is the right fit for you, please reach out to our support team at info@softwareseekers.com for more assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Intuitive interface resembles a modern messenger app, simplifying agent use
  • ✔ Unified Inbox centralizes communication from web, email, and social channels
  • ✔ Mobile and desktop apps ensure agents can respond from any location

Cons

  • ✘ Customization options on the chat widget can be basic for entry-level users
  • ✘ Occasional technical glitches or notification delays are reported

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Chaport provides customer support via Live Chat, Email/Help Desk, and a Knowledge Base, with user reviews frequently praising the support team's responsiveness and knowledge.

Yes, Chaport offers a mobile app.

Chaport offers a Free plan (€0 for 2 operators), Pro (€39/month for 4 operators), and Unlimited (€129/month for unlimited operators). A 14-day free trial is available. You can request a personalized Chaport cost quote for your business today.

The Chaport chat widget automatically supports over 30 languages, detecting the visitor's native language to provide a localized experience.

Chaport is ideal for e‑commerce, hospitality, SaaS companies, real estate, and web hosting or IT service providers.

Chaport integrates with Facebook, Telegram, Viber, Email, and WordPress. You can request a free demo to explore all integration options.

Yes, Chaport software offers an API.