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Chative

Chative provides support to E-commerce companies by streamlining customer interactions across various platforms, ultimately increasing conversion rates and enco...

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Chative provides support to E-commerce companies by streamlining customer interactions across various platforms, ultimately increasing conversion rates and enco...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Chative provides support to E-commerce companies by streamlining customer interactions across various platforms, ultimately increasing conversion rates and encouraging repeat sales. Although the user interface may benefit from some enhancements, its automation powered by AI simplifies the management of conversations, facilitates cart recovery, and enables timely, tailored shopping experiences.

Product Details

What Is Chative?

Chative serves as an AI-driven sales assistant tailored to assist e-commerce companies in engaging with customers through countless channels. It streamlines monotonous tasks such as reminders for abandoned carts, tailored promotions, and tracking orders, all while delivering quick and precise responses. With consolidated customer information, support for multiple languages, and smooth collaboration among teams, Chative enhances operational efficiency, improves shopping experiences, and encourages repeat purchases, allowing businesses to increase sales with reduced effort.

Chative Pricing

The provider has established three pricing tiers for Chative:

  • Starter: Free

  • Team: $10/member/month

  • Business: $25/member/month

Request a customized quote for Chative pricing tailored to your business needs today!

Please note that pricing may change.

Chative Integrations

This software can integrate with various systems and platforms, including:

  • Facebook Messenger

  • Instagram software

  • Shopify software

  • WhatsApp Business

  • Zalo OA

Watch the Chative demo to discover more about its integration capabilities.

Who Is Chative For?

This software is designed to cater to organizations across diverse industries and sectors, such as:

  • Retail

  • Education

  • Finance

  • Beauty and cosmetics

  • Energy

  • E-commerce

  • Consulting

Is Chative Right For You?

Chative is perfect for e-commerce ventures and customer-centric teams aiming for scalable engagement driven by AI. With a trust base of over 10,000 organizations, including the University of Michigan, PwC, L’Oréal Paris, KOBIL, Charmo®, and Sunhouse Global®, it centralizes customer data, automates routine tasks, and offers round-the-clock support across various channels. With strong security measures and effortless team collaboration, Chative empowers businesses to enhance customer experiences, improve efficiency, and increase sales.

If you're still uncertain whether Chative is the right choice for you, reach out to our customer support team at info@softwareseekers.com for more assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Multiple agents can handle chats simultaneously
  • ✔ Centralized inbox and unified messaging across channels
  • ✔ Easy to set up and intuitive for teams of all sizes

Cons

  • ✘ Few options to assign agents to channels
  • ✘ Some features take time to adapt

Price

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Chative primarily supports English and Vietnamese languages.

Yes, Chative offers a dedicated mobile app.

Chative features are used by organizations across industries and sectors, including Finance, Beauty and cosmetics, Retail, Education, Energy, E-commerce, and Consulting.

Chative offers support through live chat, social media, community, and a resource hub.

Chative supports integration with multiple platforms, such as Instagram software, Shopify software, Facebook Messenger, WhatsApp Business, and Zalo OA.

Yes, Chative offers an API.

Chative offers three pricing plans, including Starter (Free), Team ($10/member/month), and Business ($25/member/month). Get a detailed Chative cost breakdown tailored to your specific requirements.