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Chatra

Chatra enables companies to interact with their website visitors through live chat, chatbots, email, and social messaging platforms. Although the reporting and...

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Chatra enables companies to interact with their website visitors through live chat, chatbots, email, and social messaging platforms. Although the reporting and...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Chatra enables companies to interact with their website visitors through live chat, chatbots, email, and social messaging platforms. Although the reporting and analytics features are fairly straightforward, it offers a comprehensive dashboard along with real-time visitor tracking. In summary, it serves as a dependable option for fostering consistent communication across multiple channels and enhancing customer engagement.

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Product Details

What Is Chatra?

Chatra, developed by Brevo, is a versatile messaging solution tailored for businesses eager to interact with their website visitors instantly. This tool merges live chat, chatbots, email, and social messaging into one comprehensive dashboard. Users can oversee conversations across various platforms without the hassle of switching between different tabs. With Chatra, companies can track visitor activity, respond to inquiries, and streamline everyday tasks, enhancing customer interaction and driving sales growth.

Chatra Pricing

The pricing structure for Chatra includes the following options:

  • Free - $0 (for one agent)

  • Essential - $31 per agent per month

  • Pro - $41 per agent per month

A 10-day free trial is offered for both the Essential and Pro plans. You can also request a customized quote for Chatra that meets your specific needs.

Note: Prices may vary over time.

Chatra Integrations

This software seamlessly integrates with numerous platforms, including:

  • Slack

  • Help Scout

  • Shopify

  • WordPress

  • Zapier

Consider watching a free demo of Chatra to explore its integration capabilities further.

Who Is Chatra For?

Chatra is ideal for small to medium-sized enterprises across diverse sectors, such as:

  • E-commerce

  • Fashion and apparel

  • Education

  • Consulting

Is Chatra Right For You?

If your business aims to engage with website visitors in real-time, Chatra offers a robust multichannel messaging platform that consolidates live chat, email, and social messaging in one place. Trusted by over 45,000 businesses and online shops, it empowers teams to address inquiries, solve problems, and connect with visitors effectively.

The platform also ensures the protection of sensitive information through SSL encryption. With mobile applications and adaptable messaging features, Chatra is an excellent choice for businesses seeking dependable multichannel customer communication.

If you're still uncertain about whether Chatra is the right fit for your needs, feel free to reach out to our support team at info@softwareseekers.com for assistance in making an informed decision.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
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✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Multichannel messaging in one dashboard
  • ✔ Mobile apps for on the go use
  • ✔ Lightweight and fast live chat widget

Cons

  • ✘ Limited customization for chat widgets
  • ✘ No built-in ticketing system

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Chatra offers a dedicated mobile application for both Android and iOS devices.

Chatra features are used by SMBs across a wide range of industries and sectors, including e-commerce, retail, fashion and apparel, education, and consulting.

The vendor offers three pricing plans: Free ($0 for one agent), Essential ($31/agent/month), and Pro ($41/agent/month). Request a personalized Chatra price plan for your organization today!

Chatra supports multiple languages, including English, German, French, Spanish, Portuguese, Dutch, Russian, and Italian.

Chatra integrates with apps, such as Slack, WordPress, Shopify, and Zapier.

Yes, Chatra offers an API.

Chatra offers support through email and live chat.