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Claimly

Claimly provides organizations with the tools to handle claims effectively through automated monitoring, instant updates, and detailed reporting. Although custo...

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Claimly provides organizations with the tools to handle claims effectively through automated monitoring, instant updates, and detailed reporting. Although custo...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Claimly provides organizations with the tools to handle claims effectively through automated monitoring, instant updates, and detailed reporting. Although customization features may be somewhat restricted, its efficient workflow aids insurance professionals, customer support teams, and medium to large businesses in enhancing the accuracy and speed of claims processing.

Product Details

What Is Claimly?

Claimly is an innovative complaint management software designed to assist organizations in tracking, managing, and resolving complaints effectively from the moment they are received until they are resolved. Tailored for regulated sectors such as insurance, utilities, and public services, it features centralized complaint tracking, service level agreement (SLA) monitoring, multichannel communication, and a customer portal that facilitates smooth interactions. With its automated ticketing system, alerts, and customizable integrations, Claimly promotes quicker workflows and enhances customer satisfaction.

Claimly Pricing

The provider offers two pricing plans for Claimly:

  • Basic: $5 per agent each month

  • Pro: $9 per agent each month

Request a tailored quote for Claimly pricing suited to your business today!

Please note that the pricing may vary.

Claimly Integrations

This software is compatible with various systems and platforms, including:

  • Microsoft Teams

  • Gmail

Watch the Claimly demo to discover more about its integration options.

Who Is Claimly For?

Claimly is well-suited for organizations spanning a diverse array of industries and sectors, such as:

  • Retail

  • Logistics and transportation

  • Security services

  • Manufacturing

  • Financial services

  • Utilities

Is Claimly Right For You?

This software is an excellent choice for organizations looking for a secure and scalable platform for managing complaints, especially in regulated industries like insurance, utilities, and public services. Its centralized tracking capabilities, SLA monitoring, automated escalations, email integration, and custom integrations simplify the complaint handling process for mid-sized to large teams. Endorsed by clients such as GLS and BGFI Bank, Claimly delivers an enterprise-level platform that guarantees data security, operational effectiveness, and compliance within complex workflows.

If you're still uncertain whether Claimly is the right solution for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Multichannel portal with real‑time notifications
  • ✔ SLA monitoring with automatic escalations
  • ✔ Automated ticket creation from incoming emails

Cons

  • ✘ Performance can slow under peak load
  • ✘ Frequent updates may complicate feature adoption

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Claimly primarily supports integration with Microsoft Teams and Gmail.

Claimly offers two pricing plans, including Basic ($5/agent/month) and Pro ($9/agent/month). Get a detailed Claimly cost breakdown tailored to your specific requirements.

Yes, Claimly offers an API.

Claimly features are used by organizations across industries and sectors, such as security services, manufacturing, financial services, retail, logistics and transportation, and utilities.

No, Claimly does not offer a dedicated mobile app.

Claimly offers support through contact form.

Claimly primarily supports English.