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Clickatell

Clickatell provides a platform for chat commerce that facilitates direct connections between brands and their customers via messaging. This service enhances res...

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Clickatell provides a platform for chat commerce that facilitates direct connections between brands and their customers via messaging. This service enhances res...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Clickatell provides a platform for chat commerce that facilitates direct connections between brands and their customers via messaging. This service enhances response times and boosts customer satisfaction through tailored interactions. While the initial setup of channels requires some effort, its adaptable tools ensure dependable performance. In summary, Clickatell’s engagement features make it a compelling choice for delivering services.

Product Details

What Is Clickatell?

Clickatell is a cloud-based platform designed for customer engagement, with a strong emphasis on chat commerce. This service enables businesses to dispatch targeted messages via SMS, WhatsApp, and various other channels, ensuring timely updates. The system efficiently manages a large volume of interactions, minimizing delays in support requests. Companies benefit from real-time notifications that keep their customers well-informed. This approach helps decrease service cycle drop-offs and fosters loyalty through regular communication.

Clickatell Pricing

The cost of Clickatell varies based on usage levels and chosen features, offering tailored prepaid and subscription plans. The available options include:

  • Prepaid

  • Connect

  • Interact

  • Transact

Request a tailored Clickatell pricing quote for your business today!

Please note: Pricing is subject to change.

Clickatell Integrations

This software seamlessly integrates with various systems and platforms, including:

  • Stova

  • Kotive

  • Outsystems

  • Monitask

Consider scheduling a Clickatell demo to explore the software's capabilities further.

Who Is Clickatell For?

The Clickatell platform is suitable for numerous industries and sectors, such as:

  • Retail

  • Banking

  • Healthcare

  • E-commerce

Is Clickatell Right For You?

If you’re seeking a solution to transform chats into enduring customer relationships, Clickatell addresses issues like slow response times and disjointed communication channels with its direct, multi-platform messaging capabilities. It effectively tackles challenges such as missed inquiries by providing immediate, context-sensitive responses. Additionally, Clickatell complies with GDPR regulations for data privacy, ensuring the secure management of user information. The platform also implements robust security measures while efficiently managing increasing message volumes.

If you're still uncertain whether Clickatell is the right choice for you, please reach out to our customer support team at info@softwareseekers.com. They will assist you in making an informed decision.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Powers effective chat journeys
  • ✔ Supports interactive exchanges
  • ✔ Provides clear performance insights&nbsp
  • ✔ ;

Cons

  • ✘ Payment setup takes adjustment
  • ✘ Channel linking requires tweaks&nbsp
  • ✘ ;

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Clickatell primarily supports English language.

Clickatell integrates with Stova, Kotive, Outsystems, and various other platforms.

No, Clickatell does not have a standalone mobile app.

Clickatell is commonly used in retail, banking, healthcare, and e-commerce sectors.

Clickatell price includes prepaid and tiered plans. Get a personalized Clickatell cost estimate.

Yes, Clickatell provides APIs.

Clickatell provides support through a ticket-based system.