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Comm100 Live Chat

The Comm100 Live Chat solution offers robust customer service capabilities powered by artificial intelligence. This software is designed for large enterprises,...

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The Comm100 Live Chat solution offers robust customer service capabilities powered by artificial intelligence. This software is designed for large enterprises,...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

The Comm100 Live Chat solution offers robust customer service capabilities powered by artificial intelligence. This software is designed for large enterprises, allowing them to streamline support processes and enhance operational efficiency significantly. Although some users perceive the mobile chat application as less feature-rich than its desktop counterpart, the platform's commitment to stringent security protocols, such as HIPAA compliance, makes it a worthwhile investment.

Product Details

What Is Comm100 Live Chat?

Comm100 Live Chat serves as a sophisticated customer support tool aimed at helping businesses achieve a seamless interaction between human agents and AI in their service operations. This software includes a smart AI agent that automates common queries, which greatly lightens the load on customer service representatives while providing round-the-clock availability. Additionally, it adheres to stringent security and privacy standards, such as SOC 2 and ISO 27001 compliance, making it especially valuable for organizations in regulated industries by safeguarding sensitive customer information without compromising service efficiency.

Comm100 Live Chat Pricing

The pricing structure for Comm100 Live Chat comprises four different plans:

  • Live Chat Startup: $39/user/month

  • Live Chat Plus: $69/user/month

  • Live Chat Ultra: Custom pricing

  • AI Agent: Custom pricing

You can request a tailored pricing quote for your organization regarding Comm100 Live Chat.

Please note that pricing is subject to change.

Comm100 Live Chat Integrations

This software is compatible with various platforms, including:

  • Salesforce CRM

  • HubSpot

  • Zendesk

  • Dynamics 365

  • Twilio software

  • Google Analytics

  • Shopify software

Consider watching a free demo of Comm100 Live Chat to explore its integration capabilities further.

Who Is Comm100 Live Chat For?

Comm100 Live Chat is well-suited for numerous sectors, including:

  • Higher education

  • Technology

  • Insurance

  • Gaming

  • Banking and finance

  • Telecom

  • Healthcare

Is Comm100 Live Chat Right For You?

Selecting Comm100 Live Chat represents a commitment to a platform recognized by enterprise users and industry professionals alike. Its primary advantage lies in the integration of human-AI collaboration, equipping agents with advanced copilot technology while ensuring adherence to HIPAA and ISO 27001 standards. This robust system lays the groundwork for high-performance support tailored for large enterprises.

If you still have questions about whether Comm100 Live Chat is the right choice for you, please reach out to our support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Boosts conversions through real-time website customer engagement
  • ✔ Delivers immediate chat responses during complex buyer journeys
  • ✔ Helps validate decisions with targeted customer guidance

Cons

  • ✘ Dashboard customization options feel somewhat limited currently
  • ✘ The slicing options for reporting tools could be increased

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Comm100 Live Chat offers support through email, phone, knowledgebase, chatbot, WhatsApp, contact form, and SMS.

Yes, Comm100 Live Chat offers an API.

Yes, Comm100 Live Chat has an app for Android and iOS.

Typical users include industries like higher education, technology, insurance, gaming, banking and finance, telecom, and healthcare.

Comm100 Live Chat is available in 13 languages, including English, Spanish, French, German, Simplified Chinese, and Japanese.

The Comm100 Live Chat price is based on four plans: Live Chat Startup ($39/user/month), Live Chat Plus ($69/user/month), Live Chat Ultra (Custom pricing), and AI Agent (Custom pricing). Request a personalized Comm100 Live Chat pricing quote for your business.

The software supports integration with multiple platforms, such as Salesforce CRM, HubSpot, Zendesk, Dynamics 365, Twilio software, Google Analytics, and Shopify software.