Crowdin

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Streamline your global support with Crowdin, ensuring your multilingual documentation is always up-to-date and accessible for all users.

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Product Overview

Crowdin empowers support teams by simplifying the process of developing and managing multilingual support documentation, as well as essential customer content for businesses expanding on a global scale. Although the user interface may undergo updates, the platform guarantees that the support articles remain consistently localized and current for every user.

Product Details

What Is Crowdin?

Crowdin provides vital assistance for international customer service operations, empowering agile teams to handle translations for help center articles, support documentation, and customer service chatbots. This platform seamlessly integrates with widely used customer service tools to facilitate automated content synchronization.

By adopting this centralized method, the creation of multilingual support resources becomes more straightforward, ensuring that customers receive reliable and prompt assistance, regardless of the language they speak.

Crowdin Pricing

The pricing structure for Crowdin includes these options:

Pro: $59/month
Team: $179/month
Team+: $450/month
Business: Custom pricing

Request a tailored quote for Crowdin pricing for your organization today!

Please note that the pricing is subject to change.

Crowdin Integrations

This software allows integration with various systems and platforms, including:

GitHub
GitLab
Figma
Slack software
Zendesk suite

Watch the Crowdin demo to discover more about its integration capabilities.

Who Is Crowdin For?

Crowdin is an excellent choice for numerous industries and sectors, such as:

Software
Gaming
E-commerce
Marketing
Customer support

Is Crowdin Right For You?

Crowdin serves as a crucial resource for growing companies that require ongoing localization to keep their support content aligned with frequent updates. It facilitates continuous localization by offering translation services for help center articles, documentation, and customer service chatbots. Moreover, Crowdin adheres to stringent security standards, including ISO/IEC 27001 certification, HIPAA compliance, and GDPR compliance, utilizing detailed access control measures to safeguard project data.

If you're still uncertain whether Crowdin is the ideal solution for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkFamiliarity and baked-in platform status solve the localization problem

checkIn-context tool removes the guesswork around length variations

checkTranslation memory and glossaries keep product copy consistent

checkClarity of the translation editor helps translators work faster

checkIntuitive user interface makes it easy to translate fast and efficient

Cons

closeBig chunks of text in one string sometimes have a hard time loading

closeInitial setup for integrations can require careful coordination

closeAdvanced settings are sometimes a bit hidden in the admin interface

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Frequently Asked Questions

Information regarding a dedicated mobile app has not been specified by the vendor.

The platform provides support through email, chat, and contact form.

The vendor offers four plans: Pro ($59/month), Team ($179/month), Team+ ($450/month), and Business (Custom pricing). Request a personalized Crowdin pricing quote for your business today!

The platform supports multiple languages including English, Spanish, German, and French.

Crowdin features are designed for businesses in industries and sectors like customer support, marketing, e-commerce, gaming, and software.

Yes, Crowdin provides an API.

The platform integrates with multiple software including GitHub, GitLab, Figma, Slack, and Zendesk.

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