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Crowdin

Crowdin empowers support teams by simplifying the process of developing and managing multilingual support documentation, as well as essential customer content f...

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Crowdin empowers support teams by simplifying the process of developing and managing multilingual support documentation, as well as essential customer content f...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Crowdin empowers support teams by simplifying the process of developing and managing multilingual support documentation, as well as essential customer content for businesses expanding on a global scale. Although the user interface may undergo updates, the platform guarantees that the support articles remain consistently localized and current for every user.

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Product Details

What Is Crowdin?

Crowdin provides vital assistance for international customer service operations, empowering agile teams to handle translations for help center articles, support documentation, and customer service chatbots. This platform seamlessly integrates with widely used customer service tools to facilitate automated content synchronization.

By adopting this centralized method, the creation of multilingual support resources becomes more straightforward, ensuring that customers receive reliable and prompt assistance, regardless of the language they speak.

Crowdin Pricing

The pricing structure for Crowdin includes these options:

  • Pro: $59/month

  • Team: $179/month

  • Team+: $450/month

  • Business: Custom pricing

Request a tailored quote for Crowdin pricing for your organization today!

Please note that the pricing is subject to change.

Crowdin Integrations

This software allows integration with various systems and platforms, including:

  • GitHub

  • GitLab

  • Figma

  • Slack software

  • Zendesk suite

Watch the Crowdin demo to discover more about its integration capabilities.

Who Is Crowdin For?

Crowdin is an excellent choice for numerous industries and sectors, such as:

  • Software

  • Gaming

  • E-commerce

  • Marketing

  • Customer support

Is Crowdin Right For You?

Crowdin serves as a crucial resource for growing companies that require ongoing localization to keep their support content aligned with frequent updates. It facilitates continuous localization by offering translation services for help center articles, documentation, and customer service chatbots. Moreover, Crowdin adheres to stringent security standards, including ISO/IEC 27001 certification, HIPAA compliance, and GDPR compliance, utilizing detailed access control measures to safeguard project data.

If you're still uncertain whether Crowdin is the ideal solution for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Familiarity and baked-in platform status solve the localization problem
  • ✔ In-context tool removes the guesswork around length variations
  • ✔ Translation memory and glossaries keep product copy consistent
  • ✔ Clarity of the translation editor helps translators work faster
  • ✔ Intuitive user interface makes it easy to translate fast and efficient

Cons

  • ✘ Big chunks of text in one string sometimes have a hard time loading
  • ✘ Initial setup for integrations can require careful coordination
  • ✘ Advanced settings are sometimes a bit hidden in the admin interface

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Information regarding a dedicated mobile app has not been specified by the vendor.

The platform provides support through email, chat, and contact form.

The vendor offers four plans: Pro ($59/month), Team ($179/month), Team+ ($450/month), and Business (Custom pricing). Request a personalized Crowdin pricing quote for your business today!

The platform supports multiple languages including English, Spanish, German, and French.

Crowdin features are designed for businesses in industries and sectors like customer support, marketing, e-commerce, gaming, and software.

Yes, Crowdin provides an API.

The platform integrates with multiple software including GitHub, GitLab, Figma, Slack, and Zendesk.