logo

Customer Thermometer

Customer Thermometer enables teams to gather feedback by integrating surveys into their regular communications. Although this survey method may not be ideal for...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

Customer Thermometer enables teams to gather feedback by integrating surveys into their regular communications. Although this survey method may not be ideal for...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Customer Thermometer enables teams to gather feedback by integrating surveys into their regular communications. Although this survey method may not be ideal for in-depth research requirements, it offers immediate notifications that assist teams in tracking satisfaction levels. In summary, it is a simple solution for obtaining prompt insights without imposing additional steps on customers.

Product Details

What Is Customer Thermometer?

Customer Thermometer is a specialized feedback tool aimed at teams seeking immediate insights into customer satisfaction across various interactions, including support and service. It features one-click email surveys, customizable icons, and easy survey setup, complete with built-in reporting and notifications. The platform also includes integrations, leaderboards, and tools that allow users to quickly access essential metrics. This solution enables timely feedback collection so that users can address issues or trends as they arise.

Customer Thermometer Pricing

The pricing for Customer Thermometer is organized into several plans:

  • Runner - $29/month (50 responses/month)

  • Jumper - $49/month (200 responses/month)

  • Flyer - $99/month (500 responses/month)

  • Mach 1 - $159/month (1000 responses/month)

You can request a customized quote for Customer Thermometer pricing that aligns with your specific needs.

Please note that pricing may vary.

Customer Thermometer Integrations

This software can integrate with numerous platforms, including:

  • Microsoft Outlook

  • Salesforce

  • Zendesk suite

  • ServiceNow

  • Help Scout

  • Accelo

Watch a complimentary demo of Customer Thermometer to explore its integration capabilities further.

Who Is Customer Thermometer For?

Customer Thermometer is ideal for organizations of any size across diverse industries such as:

  • Transportation and logistics

  • Education

  • Retail and e-commerce

  • Accountancy and professional services

  • Medical and social care

Is Customer Thermometer Right For You?

If you're seeking an easy-to-use method for collecting real-time customer feedback, then Customer Thermometer offers one-click surveys that require no development work and comply with GDPR standards. It is trusted by more than 10,000 teams and facilitates the collection of timely feedback across various customer interactions. The provider also implements multiple security measures and access controls to ensure safe account management, including SAML/SSO for enterprise customers.

If you are still uncertain whether Customer Thermometer is the right solution for you, feel free to reach out to our support team at info@softwareseekers.com for assistance in making an informed decision.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ High response rates across customer touchpoints
  • ✔ Real-time insight into satisfaction drivers
  • ✔ Supports both customer and employee feedback

Cons

  • ✘ Limited survey customization options available
  • ✘ No built-in long-form survey support

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Customer Thermometer.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Customer Thermometer offers an API.

Customer Thermometer offers support through live chat, a ticketing system, and a user guide.

The vendor offers four pricing plans: Runner ($29/month for 50 responses/month), Jumper - ($49/month for 200 responses/month), Flyer ($99/month for 500 responses/month), and Mach ($159/month for 1000 responses/month). Request a personalized Customer Thermometer price plan for your organization today!

Customer Thermometer integrates with apps, such as Zendesk, Microsoft Outlook, Accelo, and ServiceNow.

No, Customer Thermometer does not offer a dedicated mobile application.

Customer Thermometer supports multiple languages, including English.

Customer Thermometer features are used by businesses across a wide range of industries and sectors, including education, medical and social care, retail, and e-commerce.