Customer Thermometer

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Success Software

Collect real-time feedback effortlessly with Customer Thermometer's embedded surveys, ensuring your team stays on top of customer satisfaction.

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Product Overview

Customer Thermometer enables teams to gather feedback by integrating surveys into their regular communications. Although this survey method may not be ideal for in-depth research requirements, it offers immediate notifications that assist teams in tracking satisfaction levels. In summary, it is a simple solution for obtaining prompt insights without imposing additional steps on customers.

Product Details

What Is Customer Thermometer?

Customer Thermometer is a specialized feedback tool aimed at teams seeking immediate insights into customer satisfaction across various interactions, including support and service. It features one-click email surveys, customizable icons, and easy survey setup, complete with built-in reporting and notifications. The platform also includes integrations, leaderboards, and tools that allow users to quickly access essential metrics. This solution enables timely feedback collection so that users can address issues or trends as they arise.

Customer Thermometer Pricing

The pricing for Customer Thermometer is organized into several plans:

Runner - $29/month (50 responses/month)
Jumper - $49/month (200 responses/month)
Flyer - $99/month (500 responses/month)
Mach 1 - $159/month (1000 responses/month)

You can request a customized quote for Customer Thermometer pricing that aligns with your specific needs.

Please note that pricing may vary.

Customer Thermometer Integrations

This software can integrate with numerous platforms, including:

Microsoft Outlook
Salesforce
Zendesk suite
ServiceNow
Help Scout
Accelo

Watch a complimentary demo of Customer Thermometer to explore its integration capabilities further.

Who Is Customer Thermometer For?

Customer Thermometer is ideal for organizations of any size across diverse industries such as:

Transportation and logistics
Education
Retail and e-commerce
Accountancy and professional services
Medical and social care

Is Customer Thermometer Right For You?

If you're seeking an easy-to-use method for collecting real-time customer feedback, then Customer Thermometer offers one-click surveys that require no development work and comply with GDPR standards. It is trusted by more than 10,000 teams and facilitates the collection of timely feedback across various customer interactions. The provider also implements multiple security measures and access controls to ensure safe account management, including SAML/SSO for enterprise customers.

If you are still uncertain whether Customer Thermometer is the right solution for you, feel free to reach out to our support team at info@softwareseekers.com for assistance in making an informed decision.

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Pros & Cons

Pros

checkHigh response rates across customer touchpoints

checkReal-time insight into satisfaction drivers

checkSupports both customer and employee feedback

Cons

closeLimited survey customization options available

closeNo built-in long-form survey support

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Frequently Asked Questions

Yes, Customer Thermometer offers an API.

Customer Thermometer offers support through live chat, a ticketing system, and a user guide.

The vendor offers four pricing plans: Runner ($29/month for 50 responses/month), Jumper - ($49/month for 200 responses/month), Flyer ($99/month for 500 responses/month), and Mach ($159/month for 1000 responses/month). Request a personalized Customer Thermometer price plan for your organization today!

Customer Thermometer integrates with apps, such as Zendesk, Microsoft Outlook, Accelo, and ServiceNow.

No, Customer Thermometer does not offer a dedicated mobile application.

Customer Thermometer supports multiple languages, including English.

Customer Thermometer features are used by businesses across a wide range of industries and sectors, including education, medical and social care, retail, and e-commerce.

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