logo

CustomerWise

CustomerWise offers a powerful solution for customer relationship management and sales automation, driven by artificial intelligence. This tool enhances collabo...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

CustomerWise offers a powerful solution for customer relationship management and sales automation, driven by artificial intelligence. This tool enhances collabo...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

CustomerWise offers a powerful solution for customer relationship management and sales automation, driven by artificial intelligence. This tool enhances collaboration among teams and simplifies interactions with clients. Although some users may perceive the advanced AI setup as somewhat intricate at first, the platform's customizable workflows, self-service portal, and AI-driven ticket resolution contribute to greater efficiency and higher levels of customer satisfaction.

Product Details

What Is CustomerWise?

CustomerWise is an innovative Customer Relationship Management (CRM) solution powered by AI, tailored for organizations aiming to enhance their client interactions and optimize their workflows. It offers smart ticketing for customer support, AI-driven sales and marketing automation, along with a self-service portal that empowers users.

These capabilities assist teams in decreasing response times, enhancing service precision, and providing tailored customer experiences. This software is well-suited for businesses of all sizes that wish to effectively manage customer engagement.

CustomerWise Pricing

The pricing for CustomerWise is customized, beginning at $20 per month and adjusted according to the specific requirements of each organization.

Contact us today for a tailored quote regarding CustomerWise pricing for your business.

Note: The pricing information is obtained from external websites and may change over time.

CustomerWise Integrations

CustomerWise seamlessly integrates with various IT management systems and development/issue-tracking tools. These include:

  • Microsoft SCCM

  • OCS Inventory

  • Rally software

  • DevSuite

Schedule a complimentary demo of CustomerWise to explore its integration features in more detail.

Who Is CustomerWise For?

This software is perfect for a diverse array of industries and sectors, including but not limited to:

  • IT services

  • Marketing firms

  • Retail

  • Healthcare

  • Financial services

  • Education

  • Manufacturing

Is CustomerWise Right For You?

If your organization is facing challenges with disjointed customer support or ineffective sales processes, CustomerWise could be the solution you need. Its AI-enhanced ticketing, automation features, and self-service options help streamline operations and boost customer engagement.

With scalable enterprise solutions, robust security measures, and customizable workflows, it accommodates various operational demands. Additionally, CustomerWise’s parent company, TechExcel, has earned a spot on the SD Times 100 list, showcasing its recognition within the industry.

If you're still uncertain whether CustomerWise meets your needs, feel free to reach out to our customer support team at info@softwareseekers.com for more assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✔ lead management
✘ mlops platforms
✘ reporting audit
✔ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✔ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✔ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✔ customer management
✔ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✔ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✔ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✘ analytics and reporting
✘ contact center software
✔ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✔ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Supports remote collaboration well
  • ✔ Helps manage many clients efficiently
  • ✔ Solid functionality and ticket tracking

Cons

  • ✘ Finding specific incident IDs can be cumbersome
  • ✘ Search/filter controls require many adjustments

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with CustomerWise.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The platform integrates with IT management systems and development/issue-tracking platforms that include Microsoft SCCM, OCS Inventory, Rally software, and DevSuite.

Yes, it offers an API.

The software supports English and Chinese.

No, CustomerWise doesn’t offer a mobile app.

Typical users include industries like IT services, marketing firms, retail, healthcare, financial services, education, and manufacturing.

CustomerWise offers support through email.

CustomerWise price is subscription-based, starting from $20/month, offering options to suit different organizations. Contact us for a CustomerWise cost estimate.