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CXONCLOUD

CXONCLOUD serves as a multifaceted customer service solution that consolidates feedback, loyalty programs, and booking systems into one intuitive dashboard. Alt...

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CXONCLOUD serves as a multifaceted customer service solution that consolidates feedback, loyalty programs, and booking systems into one intuitive dashboard. Alt...

Watch Demo Get Pricing
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Product Overview

CXONCLOUD serves as a multifaceted customer service solution that consolidates feedback, loyalty programs, and booking systems into one intuitive dashboard. Although newcomers might find the interface somewhat intricate at first, the platform's automated sentiment analysis and smooth integration across various channels help to mitigate this challenge. In summary, its extensive engagement features position it as an attractive option for businesses focused on enhancing customer experiences.

Product Details

What Is CXONCLOUD?

CXONCLOUD is a powerful Customer Experience Management (CEM) tool tailored specifically for small to medium-sized enterprises looking to enhance their digital interactions. It elevates traditional support services by incorporating features like automated sentiment analysis, loyalty rewards, and referral marketing, all aimed at fostering organic growth. By resolving the frequent issue of disjointed customer data, this software enables teams to grasp emotional triggers and recognize advocates in real-time. This comprehensive strategy ensures that every interaction—from appointment scheduling to post-service evaluations—is fine-tuned for maximum customer retention.

CXONCLOUD Pricing

CXONCLOUD provides customized pricing options for its users, which include:

  • Premium Experience: £79/month + VAT

  • Super Premium Experience: £100/month + VAT

  • Enterprise Voice Of The Customer: custom pricing

Get in touch today for a tailored CXONCLOUD price estimate for your business!

Please note: Pricing is subject to change.

CXONCLOUD Integrations

The vendor has not provided specific details regarding third-party integrations. To discover more about the integration capabilities, watch the CXONCLOUD demo.

Who Is CXONCLOUD For?

CXONCLOUD is well-suited for various industries and sectors, including:

  • Retail product sellers

  • Salons and spas

  • Dental clinics

  • Educational trainers

  • Hospitality and restaurants

  • E-commerce portals

  • HR departments

Is CXONCLOUD Right For You?

If your organization finds it challenging to convert passive customers into enthusiastic advocates, then CXONCLOUD may be the perfect solution for you. One of its key features is the white-labeled booking and feedback system, which helps maintain brand consistency while gathering essential sentiment data. The software also identifies negative word-of-mouth automatically before it escalates, allowing you to take immediate action. This forward-thinking approach to reputation management makes it an excellent choice for service-driven businesses.

Still unsure whether CXONCLOUD meets your needs? Reach out to our customer support team at info@softwareseekers.com for more assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✔ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Reach entire database with one click
  • ✔ Easily gather objective reviews for services
  • ✔ Build comprehensive databases for quality reviews

Cons

  • ✘ Updates often require better data connections
  • ✘ Customers frequently ignore sent feedback emails

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The platform primarily supports English language.

It offers Premium, Super Premium, and Enterprise plans starting at £79/month. Get a detailed Service cost breakdown tailored to your specific requirements.

Information about third-party integrations has not been specified by the vendor.

Yes, CXONCLOUD does offer an API.

CXONCLOUD offers expert support via phone, email and help desk.

Typical users include retail and service sellers, small businesses, and e-commerce companies.

Yes, CXONCLOUD does offer a dedicated mobile app for iOS and Android users.