Dameware Remote Support

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Communications Tools

Streamline user management and remote support with Dameware Remote Support, your all-in-one solution for efficient AD management and remote administration.

Get Pricing play_circleWatch Demo

Product Overview

Dameware Remote Support is a comprehensive solution for customer service that consolidates Active Directory management alongside remote administration tools. This functionality allows users to perform tasks such as password resets, modifications to group policies, and extensive user management all from a single interface. Although the multiscreen feature for remote sessions could benefit from enhancements, the platform offers support across various operating systems, along with capabilities for remote monitoring and alert notifications.

Product Details

What Is Dameware Remote Support?

Dameware Remote Support is a cloud-based platform designed for customer service that offers functionalities for remote control and systems management. This tool allows users to perform various tasks such as remote rebooting, managing services and processes, transferring files, viewing event logs, and accessing both on-premises and remote endpoints without supervision. It streamlines 'Active Directory' management by allowing password resets, account unlocking, group policy modifications, and the handling of multiple AD domains from a single 'MMC'-style interface. Additionally, it provides multi-platform remote access, 'Wake-On-LAN' capabilities, and 'FIPS'-validated cryptography to ensure secure administration.

Dameware Remote Support Pricing

The pricing structure for Dameware Remote Support includes the following plans:

Dameware Remote Support Plan: starts at $520
Dameware Mini Remote Control Plan: starts at $370
Dameware Remote Everywhere Plan: starts at $972

For a price tailored to your specific business needs and budget, consider reaching out for a customized quote.

Please note that pricing is subject to change.

Dameware Remote Support Integrations

Dameware Remote Support seamlessly integrates with a variety of applications, including:

Google Analytics
Dropbox DocSend
Azure Active Directory
Jira software
Slack software
Zendesk Suite

Schedule a complimentary demo of Dameware Remote Support to learn more about its integration options.

Who Is Dameware Remote Support For?

This software is ideal for various sectors, including:

IT
Administration
Government

Is Dameware Remote Support Right For You?

Dameware Remote Support is perfect for organizations looking to consolidate IT administration and remote support into a single management console, facilitating quicker troubleshooting with minimal context-switching. It supports automated maintenance tasks, remote service control, and Active Directory modifications, allowing technicians to address issues without needing physical access to endpoints.

If you're still uncertain whether Dameware Remote Support fits your needs, please reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

cancel Analytics

cancel Live Chat

cancel Workflows

cancel API Access

cancel Mobile CRM

cancel Purchasing

cancel Cloud-Based

cancel Node Editing

cancel Self-Service

check_circle Phone support

cancel Web Filtering

cancel Call Recording

cancel Call Scripting

cancel Contact Center

cancel Issue Tracking

check_circle Knowledge Base

cancel Sales Tracking

cancel SLA Management

cancel Call Monitoring

cancel Canned Response

cancel Case Management

cancel CRM Integration

cancel Data Encryption

cancel Lead Generation

cancel Lead Management

cancel MLOps Platforms

cancel Reporting & Audit

cancel Task Management

cancel Automation Tools

cancel Canned Responses

cancel Customer Profile

cancel Customer Support

cancel Email Management

cancel Order Management

cancel Queue management

cancel Sales Automation

cancel Security Measure

cancel Speech Analytics

cancel Ticketing System

cancel Activity Tracking

cancel Client Management

cancel Customer Feedback

cancel Customer Profiles

cancel Real-Time Preview

cancel Sales Forecasting

cancel Ticket Management

cancel Activity Dashboard

cancel Contact Management

cancel Help Desk Software

cancel Internal Ticketing

cancel Live Chat Software

cancel Predictive Dialing

cancel Project Scheduling

cancel Self‑Service Portal

cancel Service Management

cancel Alerts/Notifications

cancel Analytics & Reporting

cancel Automated Responses

cancel Automation & Chatbots

cancel Automation & Workflow

cancel Calendar & Scheduling

cancel Collaboration Tools

cancel Customer Management

cancel Document Management

cancel Email & Phone Support

cancel Employee Engagement

cancel Feedback Management

cancel Firewall Protection

cancel Incident Management

cancel Loyalty and Rewards

check_circle Omnichannel Support

cancel Phishing Prevention

cancel Real-Time Dashboard

cancel Reporting & Analytics

cancel Security & Compliance

cancel Self-Service Portal

cancel Threat Intelligence

cancel Vector Import/Export

cancel Welding And Merging

cancel Workflow Automation

cancel Call Center Software

cancel Integration With CRM

cancel Inventory Management

cancel Knowledge Management

cancel Omni-channel Support

cancel Ticketing Management

cancel Warehouse Management

cancel Active Learning Tools

cancel Billing And Invoicing

cancel CRM Integration Tools

cancel Customer Segmentation

cancel Escalation Management

cancel Inside Sales Software

cancel IT Service Management

cancel Multi-Channel Support

cancel Work Order Management

cancel Call Center Management

cancel Data Labeling Software

cancel Deep Learning Software

cancel Generative AI Software

cancel Opportunity Management

cancel Sales Enablement Tools

cancel Security & Data Handling

check_circle Analytics and Reporting

cancel Contact Center Software

cancel Customer Service/Support

cancel Customizable Dashboards

cancel File Sharing & Management

cancel Knowledge Base Software

cancel Real-Time Communication

cancel Remote Support Software

cancel Reporting and Analytics

cancel SLA Management Software

cancel Social Media Management

cancel Supply Chain Management

cancel Synthetic Data Software

cancel Task & Project Management

cancel AI & Automation Governance

cancel Compliance & Risk Controls

cancel Customer Feedback Survey

cancel Deal Pipeline Management

cancel Social Media Integration

cancel Vulnerability Management

cancel Contact Center Management

cancel Customer Feedback Surveys

cancel Customer Service Software

cancel Customer Support Software

cancel Live Chat CRM Integration

cancel Machine Learning Software

cancel Mobile Payments & Invoicing

cancel Natural Language Dialogue

cancel Online Portal for Tenants

cancel Sales Pipeline Management

cancel Small Business Scheduling

cancel Channel & Initiation Support

cancel Contact Center Outsourcing

cancel Customer Feedback & Profiles

cancel Customer Support Ticketing

cancel Integrations & Extensibility

cancel Sales Engagement Platforms

cancel Account Management Software

cancel AI-Integrated CRM Solutions

cancel Anti-Virus And Anti-Malware

cancel Business Process Management

cancel Customer Service Automation

cancel Feedback Analytics Software

cancel Knowledge Base & Self-Service

cancel Multi-Factor Authentication

cancel Sales Acceleration Software

cancel Video Surveillance Software

cancel Call Center & Queue Management

cancel Call Reporting and Analytics

cancel Customer Self-Service Portal

cancel Integration with Other Tools

cancel Omnichannel Support Software

cancel Self-Service Portal Software

cancel SF Customer Service Software

cancel Task and Activity Management

cancel Task Assignment And Tracking

cancel Customer Communications Tools

cancel Customer Feedback and Surveys

cancel Deterministic Execution Layer

cancel Remote Video Support Software

cancel Security Audits And Reporting

cancel Appointment & Booking Management

cancel Automated Appointment Reminder

cancel Barcode And QR Code Generation

cancel Call Transfer and Conferencing

cancel Customer Experience Management

cancel Customer Self-Service Software

cancel Escalation Management Software

cancel Interactive Voice Response (IVR)

cancel Call Center Management Software

cancel Collaboration and Communication

cancel Content and Document Management

cancel Conversational Support Software

cancel CRM-Integrated Support Software

cancel Customer Communication Tracking

cancel Other Customer Service Software

cancel Analytics and Reporting Software

cancel Appointment Management/Scheduling

cancel Automated Responses And Chatbots

cancel Customer Feedback & SLA Management

cancel Integration with Marketing Tools

cancel Analytics and Analytics Reporting

cancel Configuration Management Database

cancel Integration with Third-Party Apps

cancel Voicemail and Callback Management

cancel Digital Customer Service Platforms

cancel Knowledge Base / Self-Service Portal

cancel Conversational Intelligence Software

cancel Customer Relationship Management (CRM)

cancel Customer Service Automation Software

cancel Omnichannel Customer Support Software

cancel Multilingual Customer Support Software

cancel Data Science & Machine Learning Platforms

cancel Enterprise Feedback Management Software

cancel Chatbots / Automated responses And Chatbots

cancel Omnichannel Support / Multi-Channel Support

cancel Integration with Help Desk and Support Systems

cancel Knowledge Base / Content Creation and Management

Pros & Cons

Pros

checkCentralizes AD management and AD tools

checkProvides remote reboot, service control, file ops, and event log management

checkDelivers multi-platform support

checkIncludes ‘Wake-on-LAN' access

Cons

closeIt may require some improvements in its connectivity when bandwidth is shallow

closeThe platform may require some effort to add machines

User Reviews

0.0

star star star star star

0 reviews

Positive

Neutral

Negative

rate_review

No reviews yet

Be the first to share your experience with Dameware Remote Support.

Frequently Asked Questions

Yes, Dameware Remote Support does offer an API.

Yes, Dameware Remote Support does offer a mobile app for Android and iOS.

The typical users of Dameware Remote Support include sectors like IT, government, and administration.

Dameware Remote Support software supports English language only.

Dameware Remote Support offers support through email, phone number, and form submission.

Dameware Remote Support software integrates with a wide range of apps, including Active Directory, Google Analytics, Dropbox DocuSend, Azure Active Directory, Jira software, Slack software, Zendesk Suite, and more.

The vendor offers customized pricing plans according to different business needs. It offers a Dameware Remote Support Plan starting at $520, a Dameware Mini Remote Control Plan starting at $370, and a Dameware Remote Everywhere Plan starting $972. Get a customized Dameware Remote Support cost breakdown for your business today.

Still deciding on Dameware Remote Support?

Talk to a specialist — they'll compare it against your shortlist for free.

chat_bubbleTalk to an expert

Dameware Remote Support

How would you rate the overall quality?

Overall Rating

☆ ☆ ☆ ☆ ☆

Ease of Use

Value for Money

Customer Support

Functionality