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DecisionTelecom

DecisionTelecom offers a solution for businesses aiming to enhance their global communication via a comprehensive messaging platform. This platform accommodates...

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DecisionTelecom offers a solution for businesses aiming to enhance their global communication via a comprehensive messaging platform. This platform accommodates...

Watch Demo Get Pricing
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Product Overview

DecisionTelecom offers a solution for businesses aiming to enhance their global communication via a comprehensive messaging platform. This platform accommodates various channels such as SMS, WhatsApp, Viber, RCS, and Voice, all accessible through APIs and a centralized dashboard. Although there may be some constraints on advanced reporting customization, it remains an excellent choice for enterprises and expanding teams that need to handle high-volume messaging effectively.

Product Details

What Is DecisionTelecom?

DecisionTelecom is a comprehensive business messaging solution tailored for various sectors, including ecommerce, healthcare, logistics, financial services, and on-demand services. This platform integrates multiple communication channels such as SMS, WhatsApp, Viber, RCS, and Voice through APIs along with a messaging dashboard. It also provides essential tools like Business Chat, authentication features, and HLR Lookup. With capabilities for bulk messaging, automation, and worldwide connectivity via carriers, DecisionTelecom enables organizations to streamline their communication efforts, enhance delivery rates, and manage messaging operations from a unified interface.

How Much Does DecisionTelecom Cost?

The starting price for the Voice module of DecisionTelecom is $0.005 per call per minute. Here are the prices for additional modules:

  • SMS – Begins at $0.0176 per SMS

  • WhatsApp (Business-Initiated – Marketing) – $0.02277 per message

  • WhatsApp (Business-Initiated – Utility) – $0.00363 per message

  • WhatsApp (Business-Initiated – Authentication) – $0.00363 per message

  • HLR Lookup – Starts at $0.00132 per request

  • Flash Call – Begins at $0.0198 per call

DecisionTelecom operates on a pay-as-you-go pricing structure with no fees for the platform, onboarding, or setup. There are no minimum commitments or hidden charges. Additionally, custom plans with discounted rates are available for businesses that handle larger messaging volumes. All clients receive support from a technical team, while enterprise customers benefit from dedicated account management and quicker response times at no extra cost.

If you're interested in receiving a customized pricing quote for DecisionTelecom based on your needs, please reach out.

Please note that pricing may vary.

DecisionTelecom Integrations

This platform seamlessly integrates with various ERP and CRM systems along with messaging services such as WhatsApp Business and Viber.

You can view a free demo of DecisionTelecom to explore its integration capabilities further.

Who Is DecisionTelecom For?

DecisionTelecom serves a diverse range of sectors, including:

  • E-commerce

  • Healthcare

  • Logistics

  • Financial services

  • On-demand services

Is DecisionTelecom Right For You?

If your business aims to centralize its communication and connect with customers across various channels, then DecisionTelecom provides an omnichannel messaging platform equipped with APIs and a user-friendly web dashboard. It facilitates global communication through direct operator connections while ensuring secure message delivery internationally.

The platform is trusted by more than 5,000 organizations including Privat Bank, T-Mobile, and Telefonica. It features AWS-based data protection along with certified penetration testing, making it an excellent choice for those seeking a dependable and scalable messaging infrastructure.

Still uncertain if DecisionTelecom fits your needs? Our support team is ready to assist you at info@softwareseekers.com to help you make the best decision.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
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✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
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✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
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✘ customer feedback survey
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✘ customer feedback surveys
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✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
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✘ knowledge base self service
✘ multi factor authentication
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✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
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✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
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✘ interactive voice response ivr
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✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
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✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
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✘ knowledge base self service portal
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✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Reliable omnichannel messaging with strong delivery rates
  • ✔ Fast integration and flexible API capabilities
  • ✔ Easy to use and intuitive interface

Cons

  • ✘ Feature compatibility can vary across categories
  • ✘ Support responsiveness may vary across scenarios

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

DecisionTelecom supports English, Russian, Ukrainian, and Spanish.

No, DecisionTelecom does not offer a dedicated mobile application.

DecisionTelecom pricing follows a pay-as-you-go or volume-based model, starting at $0.005/call/minute. Request a detailed DecisionTelecom price breakdown for your organization today.

DecisionTelecom supports integration with ERP and CRM systems, as well as messaging platforms such as WhatsApp Business and Viber.

DecisionTelecom is used across a variety of industries, including e-commerce, healthcare, logistics, financial services, and on-demand services.

DecisionTelecom offers 24/7 support through phone, email, news, events, FAQs, and chat.

Yes, DecisionTelecom offers an API.