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Deskero

Deskero streamlines customer support through an intelligent, multi-channel platform that consolidates inquiries from social media, email, and chat. Although it...

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Deskero streamlines customer support through an intelligent, multi-channel platform that consolidates inquiries from social media, email, and chat. Although it...

Watch Demo Get Pricing
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Product Overview

Deskero streamlines customer support through an intelligent, multi-channel platform that consolidates inquiries from social media, email, and chat. Although it may be missing certain customization features, it stands out with its rapid setup process. Deskero aims to enhance productivity and enable your team to provide outstanding service effortlessly and dependably.

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Product Details

What Is Deskero?

Overview

Deskero is a versatile help desk platform tailored to enable customer support teams to handle inquiries from various channels such as email, social media, and chat all in one place. It features robust ticketing capabilities, proactive engagement tools, and streamlined workflows, ensuring teams remain organized and can respond quickly. With its intuitive interface and customization options, Deskero is an excellent choice for businesses aiming to enhance their customer service and elevate customer satisfaction.

Deskero Pricing

Deskero offers three pricing plans with both monthly and annual billing options. The available plans are as follows:

  • Grow: $12.00 per agent per month (limited to five agents)

  • Business: $30.00 per agent per month (unlimited agents)

  • Premium: $120.00 per agent per month (unlimited agents)

Choose a plan that best suits your business requirements.

Please note that pricing may vary.

Deskero Integrations

The Deskero platform can integrate with the following applications:

  • Zapier

  • Gmail

  • Outlook

  • Magento

  • WordPress

Discover more about its integrations by requesting a free demo of Deskero.

Who Is Deskero For?

This software is specifically designed for small to medium-sized service-oriented businesses aiming to enhance their customer support through organized ticketing systems and multi-channel capabilities. It is primarily utilized by customer support teams in the service sector.

Is Deskero Right For You?

If you are in search of a comprehensive customer service solution, Deskero could be the ideal fit. Its multi-channel support, user-friendly ticketing system, and social media integrations facilitate effective management of customer queries while boosting satisfaction levels.

If you still have questions about whether Deskero is suitable for your organization, feel free to reach out to our customer support team at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✔ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Quick setup process
  • ✔ Customizable ticketing fields
  • ✔ Notification system is helpful
  • ✔ Workflows are customizable

Cons

  • ✘ Small file attachment size
  • ✘ Lacks some configuration options
  • ✘ Limited chat system design

Price

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Deskero offers email, chatbot, and knowledge base support.

Typical users of Deskero include customer support teams, small to mid-sized businesses, and businesses in the service industry.

Deskero cost consists of three plans, i.e., Grow for $12/agent/month, Business for $30/agent/month, and Enterprise for $120/agent/month.

Deskero supports English, French, Italian, Spanish, Arabic, German, Portuguese, Chinese, Russian, Hindi, and Telugu languages.

Deskero seamlessly integrates with Outlook, Zapier, Gmail, WordPress, and Magneto.

Yes, Deskero has a mobile app.

Yes, Deskero offers an API.