Deskero

star star star star star 0.0 (0 reviews) | Customer Service Software · Automated Appointment Reminder

Streamline your customer support with Deskero's smart, multi-channel platform for efficient service across social media, email, and chat.

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Product Overview

Deskero streamlines customer support through an intelligent, multi-channel platform that consolidates inquiries from social media, email, and chat. Although it may be missing certain customization features, it stands out with its rapid setup process. Deskero aims to enhance productivity and enable your team to provide outstanding service effortlessly and dependably.

Product Details

What Is Deskero?

Overview

Deskero is a versatile help desk platform tailored to enable customer support teams to handle inquiries from various channels such as email, social media, and chat all in one place. It features robust ticketing capabilities, proactive engagement tools, and streamlined workflows, ensuring teams remain organized and can respond quickly. With its intuitive interface and customization options, Deskero is an excellent choice for businesses aiming to enhance their customer service and elevate customer satisfaction.

Deskero Pricing

Deskero offers three pricing plans with both monthly and annual billing options. The available plans are as follows:

Grow: $12.00 per agent per month (limited to five agents)
Business: $30.00 per agent per month (unlimited agents)
Premium: $120.00 per agent per month (unlimited agents)

Choose a plan that best suits your business requirements.

Please note that pricing may vary.

Deskero Integrations

The Deskero platform can integrate with the following applications:

Zapier
Gmail
Outlook
Magento
WordPress

Discover more about its integrations by requesting a free demo of Deskero.

Who Is Deskero For?

This software is specifically designed for small to medium-sized service-oriented businesses aiming to enhance their customer support through organized ticketing systems and multi-channel capabilities. It is primarily utilized by customer support teams in the service sector.

Is Deskero Right For You?

If you are in search of a comprehensive customer service solution, Deskero could be the ideal fit. Its multi-channel support, user-friendly ticketing system, and social media integrations facilitate effective management of customer queries while boosting satisfaction levels.

If you still have questions about whether Deskero is suitable for your organization, feel free to reach out to our customer support team at info@softwareseekers.com for further assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkQuick setup process

checkCustomizable ticketing fields

checkNotification system is helpful

checkWorkflows are customizable

Cons

closeSmall file attachment size

closeLacks some configuration options

closeLimited chat system design

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Frequently Asked Questions

Deskero offers email, chatbot, and knowledge base support.

Typical users of Deskero include customer support teams, small to mid-sized businesses, and businesses in the service industry.

Deskero cost consists of three plans, i.e., Grow for $12/agent/month, Business for $30/agent/month, and Enterprise for $120/agent/month.

Deskero supports English, French, Italian, Spanish, Arabic, German, Portuguese, Chinese, Russian, Hindi, and Telugu languages.

Deskero seamlessly integrates with Outlook, Zapier, Gmail, WordPress, and Magneto.

Yes, Deskero has a mobile app.

Yes, Deskero offers an API.

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