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DevRev Software

The DevRev software aims to bridge the gap between developers and their customers by linking coding efforts with user feedback. While the navigation features co...

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The DevRev software aims to bridge the gap between developers and their customers by linking coding efforts with user feedback. While the navigation features co...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

The DevRev software aims to bridge the gap between developers and their customers by linking coding efforts with user feedback. While the navigation features could use some enhancement, the platform effectively promotes collaboration across teams by simplifying communication and workflows. Overall, DevRev serves as a robust and cutting-edge tool for developers, enabling them to produce superior products more efficiently.

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Product Details

What Is DevRev Software?

DevRev software is designed to empower developers by facilitating direct connections with customers, thereby enhancing communication and workflow. It serves teams that prioritize both customer support and product development. This platform fosters collaboration across different teams, accelerates the development process, and maintains a focus on customer needs. With its AI-driven tools and smooth integration capabilities, DevRev assists teams in prioritizing their tasks, resolving issues swiftly, and adapting to evolving customer requirements. It is an excellent choice for contemporary SaaS businesses striving for operational excellence.

DevRev Software Pricing

The pricing structure for DevRev consists of various plans categorized into three main groups. Below are the specifics:

PlugApp Category

  • Free: Perfect for initial use

  • Pay-as-You-Go: Flexible pricing options

  • Ultimate: Customized pricing available

Support Category

  • Starter: $19.99/user/month (for up to 10 users)

  • Pro: $59.99/user/month

  • Ultimate: Custom pricing available

Build Category

  • Starter: $9.99/user/month

  • Pro: $24.99/user/month

  • Ultimate: Custom pricing available

A 45-day free trial is also provided for the paid plans. Obtain pricing tailored specifically to your business needs.

Please note that pricing may change.

DevRev Software Integrations

The capabilities of DevRev software include integration with approximately 20 applications, including but not limited to:

  • Zendesk

  • Salesforce

  • Slack

  • GitHub

  • Bitbucket

  • Twilio

  • Calendly

Who Is DevRev Software For?

This software is crafted for engineering, product, and customer support teams across small, medium, and large organizations, with the goal of improving interdepartmental collaboration.

Is DevRev Software Right For You?

If your team seeks to unify data and workflows within a seamless AI-powered environment, then DevRev software is well-suited for you. It enhances teamwork and speeds up decision-making by delivering real-time insights and automation. Consequently, teams can work more efficiently and effectively than their rivals.

If you're uncertain whether DevRev software aligns with your business needs, reach out to our customer support team at info@softwareseekers.com for further guidance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✔ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Exceptional onboarding experience
  • ✔ Enhances cross-team collaboration
  • ✔ Customization options and flexibility
  • ✔ Offers powerful AI-driven tools

Cons

  • ✘ Navigation needs improvement
  • ✘ Limited account merging options
  • ✘ Complex integration setup, according to some software users

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, DevRev software offers an API.

Yes, DevRev software has a mobile app for Android and iOS devices.

DevRev integrates with a reasonable range of apps such as Calendly, Slack, Bitbucket, Twilio, GitHub, Zendesk, and Salesforce.

DevRev software supports the English language.

DevRev price is available in three main categories: PlugApp with free, pay-as-you-go, and custom pricing plans; Support with Starter at $19.99/user/month, Pro at $59.99/user/month, and custom pricing for Ultimate; and Build with Starter at $9.99/user/month, Pro at $24.99/user/month, and Ultimate as custom-priced. DevRev cost varies based on your selected plan and business needs.

Typical users of DevRev software are engineering, product, and customer support teams across small, medium, and large organizations.

DevRev software offers live chat, chatbot, email/helpdesk, FAQs/forums, and knowledge base support.