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Engaige

Engaige offers a self-sufficient solution for customer service, empowering companies to enhance their support capabilities without raising labor expenses. Altho...

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Engaige offers a self-sufficient solution for customer service, empowering companies to enhance their support capabilities without raising labor expenses. Altho...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Engaige offers a self-sufficient solution for customer service, empowering companies to enhance their support capabilities without raising labor expenses. Although setting it up may require a considerable amount of time, the system’s capacity to autonomously handle refunds and provide product recommendations makes the investment worthwhile. In summary, Engaige brings substantial operational efficiency and a notable boost in conversions.

Product Details

What Is Engaige?

Engaige is an innovative AI solution designed to automate customer experience for businesses that handle transactions. It goes beyond mere ticket deflection, offering genuine operational solutions. The platform's AI Agent tackles intricate problems, such as tracking orders and managing returns automatically. This enables human agents to concentrate on more strategic initiatives, leading to decreased support inquiries and enhanced efficiency.

Engaige Pricing

The initial cost for using Engaige starts at $10,000 each month, depending on usage. Discover a flexible pricing plan for Engaige today.

Note: Pricing information is obtained from external sources and may vary.

Engaige Integrations

This platform seamlessly integrates with various systems, including:

  • Zendesk Suite

  • Gorgias

  • Help Scout

  • Kustomer Software

  • Dixa

  • Trengo

  • Intercom

Schedule a complimentary demo of Engaige to delve deeper into these integration features.

Who Is Engaige For?

Engaige software serves a diverse array of industries and sectors, such as:

  • E-commerce

  • Fashion

  • Printing and publishing

Is Engaige Right For You?

If your organization deals with a high volume of repetitive customer service inquiries, Engaige could be an excellent fit. The platform is designed to lower ticket volumes while safeguarding revenue through immediate, policy-compliant returns and exchanges. It offers significant reductions in operational expenses and enhances customer satisfaction markedly.

If you still have questions regarding Engaige software, feel free to reach out to our customer support team at info@softwareseekers.com for clarification on any concerns about the platform.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✔ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ AI boosts conversions
  • ✔ Offers policy-compliant refunds
  • ✔ Responds to queries instantly

Cons

  • ✘ No API coverage
  • ✘ Limited mobile accessibility

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, Engaige does not have a mobile app.

No, Engaige does not offer an API.

Engaige integrates with Intercom, Freshdesk, Zendesk Suite, Trengo, Gorgias, Dixa, and Kustomer.

Engaige supports the English language.

Typical users of Engaige software include professionals working in printing and publishing, e-commerce, and fashion industries.

The starting cost of the software is $10,000/month based on usage. Get a flexible Engaige price tailored to your organization’s specific needs and size.

Engaige provides form submission support options.